Your Holiday Guide LTD Reviews 99

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Whilst looking for a last minute holiday deal I came across Your Holiday Guide via travelzoo. Initially spoke to Alan who was extremely helpful and found me an excellent deal to Greece. The booking pr... See more

Rated 5 out of 5 stars

spent about 2 hours talking to David going through holiday options. he was very patient not pressure to book. Suggested an alternative. rang him back once checked out the details. Offered a good deal... See more

Rated 1 out of 5 stars

Don't waste your time with these people. They are just con artists. Been awaiting my refund for 3 months. Keep getting told that it will be done in 24 hours. Now they have blocked my number... See more

Rated 5 out of 5 stars

I was looking for a warm sunny getaway from cold wet & stormy UK for my partners February birthday. I was really fussy with my holiday specifications. I also didnt want a long flight and had a limited... See more

Company details

  1. Travel Agency

Written by the company

Your Holiday Guide is one of the UK's largest beach travel agency and we offer great value holidays at affordable prices and a wide range of hotels, airlines, transfers and holiday deals to our valuable customers. If you are on a lookout for a cheap holiday deal with quality service and a great experience, then you are at the right place. Your Holiday Guide provides just the deal that you need. Whether it may be a complete all-inclusive hotel room at a beach resort of your choice or just another last-minute deal, Your Holiday Guide has got it all covered, you can rest assured you would find the best service from us at an affordable price All of our holidays are ATOL protected, so our customers can book with confidence their dream holidays.


Contact info

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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Rated 4 out of 5 stars

Helpful staff who were able to offer us…

Helpful staff who were able to offer us alternatives relevant to our preferences. Both Anthony and Dylan communicated well and were cordial pleasant in their dealings with us. Thank you. Hope the ho.isay will be up to our expectations.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Alli & Paul

Excellent service provided by Matt & Chris today who went out of their way to ensure we got the holiday we wanted at a reasonable price with good flights. They were also very knowledgeable of different charges for baggage on different flights. Nothing was too much trouble and they even requested a potential room upgrade, champagne and cake for my Birthday. We've reviewed the hotel on Tripadvisor and are looking forward to our stay.

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

One satisfied customer

Zidan was very helpful and polite in booking our holiday to Marrakech. We have just returned from the holiday would like to thank you for organizing wonderful holiday for us will surely book again with YHG.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

I wish to thank all the staff involved…

I wish to thank all the staff involved in the booking of my holiday, in particular Timothy and another agent who were extremely helpful in booking me the holiday I needed for me and my family. They helped me find the best deal whilst noting my specific requirements and taking this into account also. Really appreciate it. Many thanks indeed.
I would recommend for sure.
Mrs Mashhadi

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Dillon

Couldn’t have had better service from the amazing Dillon.

Very helpful, and understanding. Would use your holiday guide again and would hope to speak to Dillon!

Thank you

R. Hinder

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

I was dealing with Zidan I think this…

I was dealing with Zidan I think this is how you spell his name . A very courteous person very gentle willing to help and accommodate. This company should value their great staff .
Thank you again for your service Zidane
Kiran Dave

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Booked a holiday with Alvin at YHG he was very kind and professional helped us in booking the holiday we wanted thanks.

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Very reliable

Booking Holiday with YHG was right choice. I have just returned from holiday had a very good time with my family. I will call them back in March to book my next holiday.🙂

January 25, 2020
Unprompted review
Rated 3 out of 5 stars

Thank you Alvin

Thank you Alvin
How come I found the same holiday on the same dates and flights but as a Package with Jet2 (no messing with flights, accommodation and pick up) at better value for money

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thanks James for arranging our holiday to lanzarote the booking process was very easy and we received our booking confirmations with 30 minutes will surely recommend YHG to others.

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

Found the whole experience suspicious…

Found the whole experience suspicious and when it came to booking the cost of the holiday jumped from £449pp to £670 when it was time to pay. The whole experience from start to finish felt like a scam. Advised that the advertised dates I phoned for were sold out to suddenly having just 1 last room left....yep...at a much higher cost!!! I might be young but I certainly wasn't born yesterday.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

David & Timothy

David & Timothy both been great. Helped us get our holiday at a great price. Really excited about going on our holiday. Thank you both!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Thanks a lot Your Holiday Guide for getting my holiday in place.We recently came back from a holiday to Lanzarote and would say we are delighted by the service from Your Holiday Guide. Seth at the company was very helpfull,he made the booking process very simple and convenient
Would definitely book with them again

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

I have recently booked a holiday to…

I have recently booked a holiday to Hurghada. Matt was very polite and calm in finding a holiday for us,We are a family of 6 and needed a cheap getaway in April.
Well done Matt . I would recommend others to book their holidays with him

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

I am so happy with my holiday..

I am so happy with my holiday... Zain was so patient, I felt sorry for him, because I am not the easiest person to please, but he had patience with me and kept looking until I was happy, and I am so happy ... thank u Zain, I really appreciate it 😃

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Your Holiday Guide for…

Thank you Your Holiday Guide for booking our family holiday. Robin at Your Holiday Guide was very helpful. He was calm and patient in dealing with us. Definitely recommend YHG. Will definitely book withyou again

January 6, 2020
Unprompted review

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