WB GAS LTD Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have been collaborating with them for nearly two years now. Nino installed our new combi and did a fantastic job. He has constantly been near us whenever we had a problem and his professional skills a... See more

Company replied

Rated 5 out of 5 stars

We have completed installation of our new Bosch Worcester boiler by WD Gas LTD. We are so pleased with very friendly and comforting advise through out the installation by Nino and Josh. These guys we... See more

Rated 5 out of 5 stars

Our boiler was making horrible noises due to hard water. WB came round almost immediately and advised we should convert to a combi boiler instead of a straight replacement. A week later they arrived a... See more

Rated 5 out of 5 stars

It has been nearly a year now, since Nino & Josh installed my new Greenstar Worcester Bosch boiler, it all went extremely well & I was kept updated at all times. I was very impressed, with the profes... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Wayne Bettess, Owner of WB GAS LTD & his team offer an unrivaled New Boiler Installation service across Luton, Dunstable, Milton Keynes & St Albans. WB GAS LTD is a Family Firm, Built on recommendations from our customers. WB GAS LTD can offer up to a 12-year guarantee on new boiler installations across Milton Keynes, Dunstable, Luton & St Albans. WB GAS LTD can also offer a flexible payment plan, ranging from up to 2 years at 0% to 3, 5, or 10-year payment plans. As we are a family firm we ensure that each and every job is carried out the highest quality and care is always taken when in your home. Meet The Team Wayne Bettess - Owner of WB GAS LTD. Wayne has been in the industry since leaving school back in 2002. He served his apprenticeship installing new boilers in Milton Keynes, Luton, Dunstable & St Albans with an Ex British Gas Lead Engineer. Wayne went on to fit hundreds of boilers across Luton, Dunstable, St Albans & Milton Keynes before deciding to embark on creating his own company a few years back. Since then Wayne has built a team he can trust around him to ensure that all aspects of the business run to his high standards. Samantha Bettess - Office Manager Samantha is Wayne's wife of 20 years. Samantha has been involved with the business from the very beginning. Now that their 4 children are in full-time school, Samantha has taken on the full-time role of running the Office of WB GAS LTD. Samantha ( or Sammy as Wayne calls her ) looks after everything from invoicing to administration to ordering materials and booking jobs in. Lewis Bettess - Lewis as our apprentice Heating Engineer is eager to learn, he assist the team day to day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service.

I recently hired Your New Boiler to remove a radiator at my house and I couldn't be more satisfied with the service I received. Nino was professional, and incredibly efficient throughout the entire process.

Not only did he successfully remove the radiator, but he also took the time to explain the process to me and answer any questions I had. His expertise and attention to detail were evident, and I could tell that he takes great pride in his work.

What impressed me the most was Nino's dedication to ensuring the job was done properly and without any mess or damage to my home. He left the area spotless and made sure everything was in perfect working order before leaving.

I highly recommend Your New Boiler for any plumbing needs. His friendly demeanor, expertise, and commitment to providing top-notch service make him a standout professional in his field. I will definitely be reaching out to him for any future plumbing needs. Thank you, Nino, for your exceptional work!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

New boiler fitted

We've had the new boiler fitted and working for a few months now, and it's been working overtime this winter.
The work carried out was very professional, without mess or rubbish to be cleared.
Nino was friendly helpful and very professional, I have no problems in recommending them to other customers.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Our boiler packed up after 36 years and…

Our boiler packed up after 36 years and on the coldest day of the year so far. Called YourNewBoiler and they came round within 2 hours and quoted for a new boiler. Within 48 hours they were back installing the new boiler. Friendly and polite, would not hesitate to recommend Nino and Josh to anyone that asked.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Boiler service

Boiler service completed - on time arrival and a notification about 20 minutes before arriving. Nino and his assistant were efficient and courteous and were a pleasure to have in the house. 5 stars!!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Heating problem fixed.

Nino and Josh sorted out my heating problem very quickly for which I was extremely grateful as the weather had got really cold!
As always they were friendly and polite, I never hesitate to recommend them to other people.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable

Friendly and reliable company to deal with. Nino did a fantastic job servicing our boiler and we will be definitely booking in for its Service with you again next year.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

ANNUAL BOILER SERVICE

We recently had our annual boiler service done to our Worcester Bosh boiler installed over 3yrs ago. Professionalism and communication is very high standard. Happy to use this company again and again.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

The engineers arrived spot on time and the service was carried out very efficiently. Comms leading up to the visit were excellent, as was the service booking process.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

A great company, highly recommended.

I've been using this company for years, there are great! As always I was kept informed of arrival time, Nino did the work efficiently and cleaned up afterwards.
All the engineers are friendly and polite, a pleasure to have in the house.
Service with a smile at a good price, I've recommended them to a number of people.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Got a new combo boiler

Got a new combo boiler, installed n a quick and efficient manner, staff come back for an annual service. Good follow up visit by friendly and professional staff.

August 2, 2023
Unprompted review

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