WB GAS LTD Reviews 

178
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have been collaborating with them for nearly two years now. Nino installed our new combi and did a fantastic job. He has constantly been near us whenever we had a problem and his professional skills a... See more

Company replied

Rated 5 out of 5 stars

We have completed installation of our new Bosch Worcester boiler by WD Gas LTD. We are so pleased with very friendly and comforting advise through out the installation by Nino and Josh. These guys we... See more

Rated 5 out of 5 stars

Our boiler was making horrible noises due to hard water. WB came round almost immediately and advised we should convert to a combi boiler instead of a straight replacement. A week later they arrived a... See more

Rated 5 out of 5 stars

It has been nearly a year now, since Nino & Josh installed my new Greenstar Worcester Bosch boiler, it all went extremely well & I was kept updated at all times. I was very impressed, with the profes... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Wayne Bettess, Owner of WB GAS LTD & his team offer an unrivaled New Boiler Installation service across Luton, Dunstable, Milton Keynes & St Albans. WB GAS LTD is a Family Firm, Built on recommendations from our customers. WB GAS LTD can offer up to a 12-year guarantee on new boiler installations across Milton Keynes, Dunstable, Luton & St Albans. WB GAS LTD can also offer a flexible payment plan, ranging from up to 2 years at 0% to 3, 5, or 10-year payment plans. As we are a family firm we ensure that each and every job is carried out the highest quality and care is always taken when in your home. Meet The Team Wayne Bettess - Owner of WB GAS LTD. Wayne has been in the industry since leaving school back in 2002. He served his apprenticeship installing new boilers in Milton Keynes, Luton, Dunstable & St Albans with an Ex British Gas Lead Engineer. Wayne went on to fit hundreds of boilers across Luton, Dunstable, St Albans & Milton Keynes before deciding to embark on creating his own company a few years back. Since then Wayne has built a team he can trust around him to ensure that all aspects of the business run to his high standards. Samantha Bettess - Office Manager Samantha is Wayne's wife of 20 years. Samantha has been involved with the business from the very beginning. Now that their 4 children are in full-time school, Samantha has taken on the full-time role of running the Office of WB GAS LTD. Samantha ( or Sammy as Wayne calls her ) looks after everything from invoicing to administration to ordering materials and booking jobs in. Lewis Bettess - Lewis as our apprentice Heating Engineer is eager to learn, he assist the team day to day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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4.9

All reviews

(178)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a new combo boiler

Got a new combo boiler, installed n a quick and efficient manner, staff come back for an annual service. Good follow up visit by friendly and professional staff.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased my boiler through WB Gas Ltd approx 3 years ago. Recently had boiler serviced (am on the plan). First class service as usual. Nino kept me informed of ETA and arrived on time. Professional and polite. Thoroughly recommend this company.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Received a quote same day and job booked for the same week. Definitely would recommend and we will use them again in the future.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

What an experience

What an experience. Nino and team were amazing. Highly professional, detailed, prompt and worked hard. I haven’t used the boiler yet, as waiting to move in. Everything seems to be working fine. Overall, couldn’t fault my experience with Nino.

June 15, 2023
Unprompted review
WB GAS LTD logo

Reply from WB GAS LTD

Thank you very much for your kind words, it was a pleasure to work with you on this. Here when and if you need us in the future.

Rated 5 out of 5 stars

The boiler in my rental property wasn’t…

The boiler in my rental property wasn’t working. It was last weekend that this happened, ( Easter weekend.)
My letting agent contacted your company and someone came out and did a temporary fix on the 12 year old corroded boiler.
I found this to be an excellent response which was a relief for me as I did not want cold and unhappy tenants.
Thank you for the prompt response, the very reasonable charge and for arranging to install a new boiler on 21st.
Excellent service all round, I have had contact from customer service regarding the quote and proposed installation date, the communication has been first class, thank you.

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Hive thermostat fitted

Hive thermostat fitted. Work was carried out in a timely manner. Engineer arrived on the date and time agreed. He explained clearly the way the Hive works. Receiver installed next to boiler. This and electrical work all being left looking very clean and tidy. Thermostat fitted to wall in hallway. He said to leave the thermostat 24 hours for it to settle before installing the hub. Therefore downloaded the app the next day but experienced some difficulty with setting this and the hub up. Engineer had left his number for us to contact him if necessary. Was very impressed that he picked up the call instantly. He was helpful and polite with advice but asked that we contact Hive direct. Not a problem. Hive talked us through. Really pleased with all services provided. Thank you WB Gas for professional service provided.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Our boiler was making horrible noises…

Our boiler was making horrible noises due to hard water. WB came round almost immediately and advised we should convert to a combi boiler instead of a straight replacement. A week later they arrived and completed the work in one day. So no noisy boiler no noisy shower pumps and no storage of unused hot water. Great company very respectful and knowledgeable. Would recommend to anyone. Ps British Gas wanted the same money for a straight replacement boiler. No way!

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service. First rate company

Really good experience from the team. What was particularly good was the availability at reasonably short notice, the online process and communications. It’s so hard to get good reliable people these days and it’s reassuring to find such a good company.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with my new boiler…

Very happy with my new boiler installed. Team arrived on time and carried out the work in a timely and efficient manner. Kept me updated with progress along the way and kept a tidy work area. Highly recommend.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, friendly workman and an all round amazing service from start to finish

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, kept me informed at every step. Arrived on time the engineer was well presented and friendly. My problem was fixed within the hour. I'm very pleased with the service I received and would highly recommend

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service A*

New boiler installed

January 25, 2023
Unprompted review
WB GAS LTD logo

Reply from WB GAS LTD

Thank you having Your New Boiler installed in Milton Keynes. It was a pleasure working with you.

Rated 5 out of 5 stars

My radiators needed flushing out the…

My radiators needed flushing out the guys did an excellent job, arrived on time and didn't leave until everything was thouroughly checked and working, would definitely recommend

January 19, 2023
Unprompted review
WB GAS LTD logo

Reply from WB GAS LTD

Thank you

Rated 5 out of 5 stars

Annual Boiler Inspection

Our Boiler Annual Inspection in the last 6 years or so, part of a contract with them, offers an outstanding service well deserving our 5 stars rating.

January 3, 2023
Unprompted review
WB GAS LTD logo

Reply from WB GAS LTD

Thank you, It is a pleasure working with you.

Rated 5 out of 5 stars

We had Nino Romano today and he did a…

We had Nino Romano today and he did a great boiler service for us and checked everything is safe to use. Highly recommend this company and we will use it again in the future.

January 5, 2023
Unprompted review
WB GAS LTD logo

Reply from WB GAS LTD

Thank you, It is a pleasure working with you. We look forward to seeing you again for your annual boiler service next year.

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