Yourperfectstay Reviews 

152
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Surinder, the site manager is just amazing. She has this ability to respond promptly to enquiries and to make you feel valued as a customer. Seriously, she is one of the reasons I love this place and... See more

Rated 5 out of 5 stars

Surinder helped check me in, the experience was perfect. She was so friendly and helpful. A really warm welcome. First time I have met her and I felt really at ease. Looking forward to another excelle... See more

Rated 5 out of 5 stars

I found the Octagon theough booking.com I am amazed that such quality and attention to detail is available at such a price. The place is super modern and clean, amenities everywhere even a p... See more

Rated 5 out of 5 stars

Really great apartment, spacious and complete with required heaters, washing machine & dryer, cooking utensils, fridge, mivrowave, stove & oven, toiletries etc. Host was very friendly and responsive

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(152)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deposit didnt send back

Deposit didnt send back

Today is 16th day after my check out. Your team didnt back my deposit, didnt answer thru whatsapp.

I didnt recommend this item and company to rent any property

July 25, 2023
Rated 1 out of 5 stars

Flat in Liverpool shown with great…

Flat in Liverpool shown with great views in reality on 4th floor overlooking car park. Keys had to be collected and returned to/from an address 15 mins away be taxi which is irritating.
Booked via Vrbo managed by perfect stay.
Location is good

July 26, 2023
Rated 5 out of 5 stars

Super Accommodation

Excellent location. Quiet but central. Lovely area with lots of bars, cafes and restaurants a short walk or tram ride from the city centre.
Spacious apartment.
Immaculate.
Superb kitchen facilities especially washing machine and tumble drier.
No hesitation to recommended the apartment or the host.

July 20, 2023
Rated 1 out of 5 stars

Scam

Be aware of this company. They take your deposits and don’t refund them back even though the apartment was left spotless. They leave you for weeks fogging you off, I’ve had a really bad experience more than once booking. Never again

June 24, 2023
Rated 1 out of 5 stars

Service

The Service should be worked on. Hopefully my second stay will be a perfect stay

June 24, 2023
Rated 1 out of 5 stars

Waiting

The apartment was amazing and we loved our stay. My hiccup was getting in touch with the agent to get us into the apartment. It was not clear where we were supposed to wait as we were kept waiting outside for an hour. After calling him he gave us no clear instructions.

May 27, 2023
Rated 1 out of 5 stars

SCAM

PLEASE READ THIS CAREFULLY:

Its a SCAM

I have paid more than £800 for two nights. When I arrived at the property it was totally Different than the advertisement.

The apartment kitchen was Dirty. Some waste has been left with some dirt on the dishwasher and the Dishes as well.

Also there was no water at all plus I have agreed with the host that I need a baby cot he did not provide it. Tried to contact the host many times after all the issues but never responded.

I checked out in the same day and went to a hotel nearby. I have contacted AIRBNB team an they were helpful and cancelled my booking. Thanks to them I appreciated

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely loved this place

I absolutely loved this place! It was big, clean and comfortable. There were many restaurants, bars and stores all within walking distance. The views from the apartment were beautiful. I would definitely stay here again and again!

May 23, 2023
Rated 3 out of 5 stars

Our Month Stay at The Axium Apartment

The location and the layout of the apartment was great. It was close to the city center. The rooms were also a very good size with a smart TV in the en-suite room.

I could have scored our stay 5 stars but didn’t for two reasons 1) Not all of the utensils required for the stay were available, we had to request for a cooking pot and the facility promptly provided one 2) One complimentary cleaning for a 30-day stay was just inadequate. There were no spare bedspreads to at least change the bedsheets. My experience in other apartments is once a week and I think this is what Yourperfectstay should emulate.

June 2, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look