Your Ticket Genie  Reviews 292

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value, noting that prices are significantly cheaper than competitors, allowing them to save a substantial amount of money on tickets. The service is frequently described as brilliant and first-class, with many highlighting the staff's helpfulness, friendliness, and extensive knowledge. People appreciate the quick response times to inquiries, often within minutes or hours, and the personalized advice received. The ease of the purchasing process and the smooth experience of ticket collection are also commonly mentioned, leading many to express their intent to use the company again in the future.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding tickets considerably cheaper than other... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent and outstanding... See more

Response time

Reviewers express high satisfaction with the response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more

Company replied

Rated 5 out of 5 stars

We bought our 14 day Universal hopper 4 park pass from here and it worked out a couple of hundred pounds cheaper than anywhere else by the time I’d added up 5 adult tickets. We didn’t have any issues... See more

Company replied

Rated 5 out of 5 stars

I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than... See more

Company replied

Rated 5 out of 5 stars

I purchased 2x Universal Orlando explorer tickets (plus Epic Universe) via Your Ticket Genie These are the cheapest tickets on the market, they can’t be beaten, even if other sites have dis... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

Great prices and even better customer service.

Great to see a new seller on the market that is offering great prices and fantastic service. Everything went really smoothly and Tracy is really responsive to any questions.

September 4, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your kind review, we are glad we were able to help. Please don't hesitate to contact us for any future bookings.

Rated 5 out of 5 stars

No complaints here

While searching in various Facebook groups for best places to get cheaper orlando attraction passes alot of comments took me to ticket genie. I had a look and was shocked to see how much cheaper the tickets were than other outlets. Now I wont lie i was very dubious so just booked the cheapest attraction first which was gatorland within a hour I had the tickets in my inbox so booked for universal parks the horror night at universal and a passes for a day at discovery cove along with seaworld. I saved quite a bit compared to various ticket outlets and I cant fault.the service at all will definitely use these again in the future when in need of tickets

September 9, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi John, thank you for your kind review, we are glad we were able to get you an amazing price along with a smooth booking process!

Rated 5 out of 5 stars

Cheapest about and provide personal touch.

A great find was "Your Ticket Genie" and will always use going forward, way cheaper than all the other sites for our Universal tickets and more of a personal touch.

August 21, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Antonio, thank you for your review. Remember to use us for all of your future holidays! we are always happy to help.

Rated 5 out of 5 stars

Cheaper, easier, faster!

I got 3 park universal explorer tickets with one day at epic universe for €60 cheaper PER PERSON than what every other company was looking for. All paid for online, got a confirmation email straight away, and then had the tickets in my emails less than 2 hours later.

The easiest transaction I've had throughout this entire Orlando planning journey. I can see why they're so highly recommended on all of the Orlando groups on Facebook. Will definitely book again.

September 12, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Amanda, thank you for your kind review. We are glad we were able to make your booking process smooth and simple. Please don't hesitate to contact us for any of your future holidays!

Rated 5 out of 5 stars

Highly recommend,just finished our two…

Highly recommend,just finished our two week holiday in Orlando ! Got universal and Disney ticket packages at a fantastic price with no issues at all !

September 8, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Jennifer,

Thank you for your review, we hope you had an amazing holiday! please don't hesitate to contact us for all of your future holidays.

Rated 5 out of 5 stars

I spent hours looking for the cheapest…

I spent hours looking for the cheapest tickets with the best customer service as there were 12 of us which meant we were spending a lot of money.When I came across this company I was amazed by the price they saved us a lot of money. The service was first class and tickets were with us immediately. I definitely won’t be using anybody else in the future.

August 23, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Keith, thank you for your kind review, we work really hard to keep our prices low year round so we are glad we were able to save you and your family money! don't hesitate to contact us for any of your future holidays.

Rated 5 out of 5 stars

So far so good

So far so good. Tickets have been the cheapest around, ordering was easy. Great communication. We are off to disney in 6 weeks. Have already recommended and will use again. Many thanks

September 7, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Mark, thank you for your review, we hope you have an amazing holiday!

Rated 5 out of 5 stars

I purchased tickets from ticket Genie

I purchased tickets from ticket Genie , great communication throughout .
Would recommend.

August 23, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Margaret, thank you for your review, don't hesitate to contact us for any of your future holidays!

Rated 5 out of 5 stars

Seem to always be the cheapest rates…

Seem to always be the cheapest rates going. I had an issue with a deal I had booked and the extra free drinks package advertised wasn’t showing on the ticket and contacted them to check something. They were helpful fast and efficient at solving my issue and resent a ticket showing the extra perks even though it would’ve shown to the theme park anyway when they scanned the ticket but they could tell I was worried so sent it anyway.

August 3, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Lindsay, thank you for your review, we hope you had an amazing holiday!

Rated 5 out of 5 stars

Perfect

Perfect, good price & easy to collect tickets - no negatives.

August 25, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Laura, thank you for your review, we hope you had a great holiday!

Rated 5 out of 5 stars

Excellent prices & personal service

Thank you for the fantastic service Tracy! We would highly recommend you.

August 27, 2025
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Reply from Your Ticket Genie

Thank you for your review! please let us know if you need any assistance with booking any of your future holidays!

Rated 5 out of 5 stars

5 Stars all round!

Easy transaction and great customer service follow up. Thank you so much we can't wait to go to Florida!

August 26, 2025
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Reply from Your Ticket Genie

Hi Mark, thank you for your review, we hope you have an amazing holiday!

Rated 5 out of 5 stars

Great Customer Service and Cheaper than usual sites

Easy to deal with, answered any questions straight away, phoned quickly to help resolve a dates issue I had.
Cheaper than the usual sites that come up first when you search.

August 26, 2025
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Reply from Your Ticket Genie

Hi Stuart, thank you for your review. Were glad we were able to get you a great price, we hope you have an amazing holiday!

Rated 5 out of 5 stars

Amazing prices and service!

I purchased 2x Universal Orlando explorer tickets (plus Epic Universe) via Your Ticket Genie

These are the cheapest tickets on the market, they can’t be beaten, even if other sites have discount codes!

Tracy runs the site - she has great customer service and is very friendly. Tracy is super responsive, even on bank holidays and late evenings!

As soon as I purchased our tickets I received the voucher code almost immediately which is brilliant

Thank you so much for your help!

I’d really recommend using this site

August 26, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Chloe, thank you for your review! were glad we could help you when purchasing your tickets, we hope you have an amazing holiday!

Rated 5 out of 5 stars

Great value for Orlando park tickets

Great value for Orlando park tickets . I had looked at prices on a few sites and this one was quite a bit cheaper. I was a bit wary as it seemed too good to be true. We have just come back from two weeks in Orlando, and bought the 14 day disney and universal park hopper ticket with the Disney memory maker photo pass. The Disney ticket number was emailed to us so we could link it to the Disney app straight away and have tickets on our phone to enter the parks. The universal one we just needed to go get tickets issued at the gate using the booking confirmation emailed to us. We could then link to the universal app so the tickets were then on the app. This site is such good value, I definitely recommend them.

August 10, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review Claire, we try our best to keep our prices low so we are glad we were able to save you money on your holiday. We hope you had an amazing trip!

Rated 5 out of 5 stars

Just brilliant service once again

Just brilliant service once again. The very best prices combined with bespoke personal advice. Questions are answered with speed and friendliness - it’s lovely to give to a smaller company, rather than the ‘big boys’. Always a pleasure - Your Ticket Genie is simply magical!

August 25, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your kind review, We are glad you had a great experience with your ticket genie. Please don't hesitate to contact us to book your future worldwide holidays!

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Best ticket prices and Tracey responds to messages within minutes! Do not hesitate to book with them! 100% recommend 😃

August 11, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Emma, thank you for your review. It was a pleasure to book your holiday with you! Don't hesitate to contact us for your future holidays, as we also offer worldwide attractions, car hire and hotels!

Rated 5 out of 5 stars

Most affordable Universal tickets I could source 🫶🏼

SO glad I went with Travel Genie- cheapest Universal tickets we could source. Everything went super smoothly when we were visiting earlier in August. I would not hesitate to book with Tracey again in the future. Thank you so much ⭐

August 2, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review Kerry, we hope you had an amazing holiday. We are able to help you with all of your future holidays too, as we also provide worldwide attractions, hotels and car hire!

Rated 5 out of 5 stars

Do not hesitate to use this company

Do not hesitate to use this company. Best prices around for tickets. Absolutely first class service. Tracy responds to questions within minutes and is a fountain of knowledge on all things Orlando. When we go again in a couple of years I won’t even bother looking at other providers, it will be straight to Your Ticket Genie.

David

July 17, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review, We're glad we were able to make your booking process smooth. Don't hesitate to contact us for booking any other holidays as we also do worldwide attractions, hotels and car hire! - Amy

Rated 5 out of 5 stars

Highly recommend

As others have said I was slightly hesitant to book as not heard of the site and the prices were too good to be true.

Checked on Orlando tips for Brits (Facebook) and others had used the company. Well I am so pleased I booked through them.

Tickets delivered almost immediately, instructions on how to link to the Disney app. Tracey answered all my questions, even when I was in the park and queried the photo pass thing!

Definitely use again and highly recommend.

August 20, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Clare, Thank you for your review, We hope you had an amazing holiday! Don't hesitate to contact us for booking any other holidays as we also do worldwide attractions, hotels and car hire! - Amy

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