YumeTwins Reviews 3,115

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the boxes amazing and worth the money, appreciating the cute and high-quality items they receive. People love the surprise element of seeing what each month holds and are happy with the variety and practicality of the items, often using them in their daily lives. The company's partnerships with established brands like Sanrio and Pokémon are a big hit, and many find the curated collections super fun and adorable, with well-thought-out themes. However, some people mentioned that not all items in a box were their favorite, and a few felt that the items received were not always worthy, wishing for more variety beyond certain popular characters.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the cuteness and quality of... See more

Quality

People report positive experiences with quality, consistently praising the high quality and authenticity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boxes are Absolutely AMAZING for most fans that are into certain popular ips (like kirby, pokemon etc) and it's especially worth the money for what cute items you get in these boxes, plus it's... See more

Rated 5 out of 5 stars

Always a good experience with this box. Comes on time every month and they diversify their goods while remaining in the realm of aesthetically kawaii items. Adore the fact they partner with establishe... See more

Rated 5 out of 5 stars

I had questions about the status of my box throughout the process and the support team helped me in a timely manner. The time a person receives their box will depend on when customs releases the box.... See more

Rated 5 out of 5 stars

The January Gyaru box was to die for. I love the Gyaru sub-culture and I love every style. Each item will definitely get used. I most love the Face keychain I recieved and the PuyoPuyo Sanrio tape, es... See more


Company details

  1. Shopping & Fashion

Written by the company

YumeTwins is a kawaii box subscription from Japan! Bringing you kawaii items such as anime plushies, Rilakkuma, Sailor Moon, cute kawaii stationery and more!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

First time ordering Never again...

First time ordering took until the last day of the month to come very little that comes with the box (around 5 pieces) not a great first impression all items are rather small.... wouldn't recommend jumping straight into a 3 month plan. I'm glad I took the precautions to buy 1 month 😬

October 31, 2023
Unprompted review
Rated 4 out of 5 stars

Spooks are missing, but Sanrio is life

Everyone knows my favorite holiday is Halloween, so I make sure to scoop up as many cute and spooky Halloween goodies as I can. And Sanrio is the best. So of course when I found out YumeTwins subscription box had both Sanrio and Halloween goodies this month, I was on board! The box itself isn't bad. I get a lot of boxes, so a couple items were repeats, possibly from other boxes. The Kuromi pouch is super cute. And the tiny My Melody mascot is precious. I only docked a star because the items weren't Halloween themed. We want Halloween Sanrio! The booklet though- that's the best part of this whole box. I am really impressed with not only the descriptions of the items, but the art and bonus facts and tales are awesome! Plus the QR codes make it really easy to access other related things online! I love how interactive it is. Kudos to the team that put the booklet together!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Kawaii!!!

I received my first two YumeTwins boxes for Sept 2023 and Oct 2023, and I love them so much!!! I can’t wait to see what I get in the November box. The items are so cute!

September 28, 2023
Unprompted review
Rated 4 out of 5 stars

So cute

Some boxes are better than others but my daughter loves the surprise of it all and it’s given us a common interest ❤️I do find the value doesn’t always match up, it is pretty expensive but you can pause your subscription which I love

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Little box of cuteness…

I find these little boxes of treats really cheer me up when they arrive. As soon as you see the box you know is a surprise you can’t wait to open. Lots of things I would not find in the uk all cute and useful. Also as it’s a box made up for you every month it might not be things you would have bought but you love the variety. I love waiting for my box and can’t wait for the next one.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Love the boxes

Love the boxes, they get shipped out pretty quickly and always are good quality and assortment of items, highly recommend!

July 15, 2023
Unprompted review
Rated 4 out of 5 stars

Cute as promised!

This company always delivers very cute items as promised, and they never feel like cheap things. Everything from the packaging to the information slip inside is very cute. Sometimes I wish there were a couple more items and maybe a free candy, but otherwise its a great box!

August 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look