We've been using Zanda since we launched Halo Journey Australia in April 2025. There's SO much to get up and running when opening up an online wellbeing (counselling, mediation, and life coaching) p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love how Zanda keeps me organised, I used to spend so much time messaging clients, following up & now I just let Zanda do it for me, saves me so much time & energy. I also love the reports it genera... See more
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Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to... See more
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Easy to access tool, really helpful videos and instructions on how to do all aspects of my psychology practice. Great support and resource! Slightly slow / delayed movement between pages eg.when... See more
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Company details
About Zanda (formerly Power Diary)
Written by the company
Zanda (formerly Power Diary) is practice management software built by practitioners, for practitioners.
With 100+ powerful features, Zanda streamlines the day-to-day of health practices, from scheduling and invoicing to clinical documentation and client communication.Key features include:
Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, iCal, Medicare (AU), Tyro (AU), and more.
Start now and get the first 6 months at 50% off!
Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers.
To give you peace of mind, Zanda offers 12-month Money-Back Guarantee and delivers top-tier support, including data import management.
BizzyAI
All Zanda accounts include access to BizzyAI, optional AI-powered tools built specifically for allied health, securely transcribing sessions and creating accurate clinical notes in your style.
Additional AI tools are coming soon to help simplify letters and reports and save you even more time each week!
Get More Out of Your Day with Zanda.
Written by the company
- Zanda automates the busy work so you can focus on care, from client onboarding and invoicing to appointment follow-ups, it streamlines your daily admin. Clients can complete forms, make payments, and manage bookings through the portal, while BizzyAI speeds up note-taking and documentation.
12-Month Money-Back Guarantee
No contracts, just great software we know you’ll love.
At Zanda, every account comes with a 100% money-back guarantee for a full 12 months.
If you find Zanda isn’t the right fit within one year, we’ll refund 100% of your Zanda subscription fees. It’s like taking Zanda for a 12-month test drive!
For more information, check out our Happy Customers Forever initiative here.
Contact info
United States
- support@zandahealth.com
- zandahealth.com
Start a 14 day free trial...
4.7
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Easy to use and navigate.
Finding client notes and information is super breezy, and the customisable templates makes communication simple and efficient.
April 9, 2025
Reply from Zanda (formerly Power Diary)
Hi Isabelle, thank you so much for your lovely feedback! We're thrilled to hear that finding client notes is easy and that the customizable templates are making your communication simpler and more efficient. It's great to know these tools are working well for you! If there's ever anything more we can do to support you, we're just a message away at support@zandahealth.com
Thanks again! - Irina
Easy to follow
Easy to follow, accommodates all your needs regarding business and otherwise. Easy to navigate around the app. Zander is very very useful.
April 8, 2025
Reply from Zanda (formerly Power Diary)
Hi Joan, thank you so much for your lovely feedback! We're thrilled to hear that you find Zanda easy to navigate and that it meets your business needs—and more! It's great to know Zanda is proving to be such a helpful tool for you. If you ever need assistance with anything, we'll be happy to help at support@zandahealth.com.
Warm regards, Irina
Easy to use and affordable
Easy to use and affordable. Zanda gets your business organised without paying high administration fees.
April 7, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Shae, Thank you so much for your kind words! We're thrilled to hear that Zanda is helping you stay organised without the hefty admin costs. Making things easy and affordable for businesses like yours is exactly what we aim for. If there's ever anything more we can do to support you, just let us know — we're always here to help!
Warm regards, Irina
Great system
Great system
Clear, concise and simple enough to learn
Thanks
April 1, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Bec, thank you for the lovely feedback! We're so glad to hear that you found Zanda clear, concise, and easy to learn. Making your day-to-day smoother is exactly what we aim for. Thanks again for taking the time to share your experience – we truly appreciate it! - Irina
Very helpful and easy to navigate
March 30, 2025
Reply from Zanda (formerly Power Diary)
Hi Rebecca, thanks so much for your kind words! 😊 We're thrilled to hear that you found Zanda helpful and easy to navigate. If you ever have any questions or need a hand, we're always here to help at support@zandahealth.com!
Warm regards, Irina.
Very New User
Dear Zanda Team,
I have used a variety of software packages, and I must say that I have found Zanda to be the easiest to use. The instructions are extremely clear and concise, making the learning process smooth and straightforward.
I also want to commend your online tutorials, which I thoroughly studied while learning Zanda. They were incredibly helpful, and the help button has been a fantastic resource as well. Unlike some other software, which can be difficult to navigate, Zanda truly stands out.
In my opinion, Zanda is the best package available. Thank you for creating such an excellent product!
Kind regards,
Andrea
March 27, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Andrea, thank you so much for your wonderful message. We’re absolutely delighted to hear that Zanda has been the easiest software you've used - that means a lot to us. We're so pleased the instructions, tutorials, and help resources have supported your learning journey and made things feel smooth and straightforward.
It’s feedback like yours that keeps us motivated to continue building and improving. We’re so grateful to have you as part of the Zanda community, and we’re here anytime you need support.
Warm regards, Irina.
Best help library
The customizable templates, forms, and emails have been great, and the site has made a lot of upgrades and updates just over the past year. Also, a huge thing is the helpful chat feature that helps you search the Help library - there is a library with a ton of step-by-step help videos for any issue you can think of!
March 25, 2025
Reply from Zanda (formerly Power Diary)
Hi Marianne, thank you so much for your kind words! We're thrilled to hear that you're enjoying the customizable templates, forms, and emails - and that you've noticed all the upgrades and improvements over the past year.
It's especially great to know the Help knowledge base library and chat feature have made a difference for you. We've worked hard to make sure support is easy to access and packed with useful, step-by-step resources.
We really appreciate your feedback — it's wonderful to hear that Zanda is working well for you!
Warm regards, Irina
Amazing Platform
great features, also the resources in the practice manual made it easy for me to set up my business. appointments are seamless.
March 19, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Jesse, thank you for your great feedback! We're so glad to hear that the features and resources in the Practice Manual helped make setting up your business easier. It’s also wonderful to know that booking appointments has been seamless for you.
We're here to support you every step of the way, so if you ever need anything, don’t hesitate to reach out at support@zandahealth.com. Thanks again for sharing your experience! - Irina
Great Service and Constant Improvements!
I’ve really enjoyed using Zanda! The platform is user-friendly, and I appreciate the continuous updates they’ve made to stay up to date with user feedback. It’s great to see a service that listens and evolves to meet the needs of its users. Highly recommend!
March 17, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Angelica, thank you so much for your lovely review! We're so glad to hear you've enjoyed using Zanda and noticed the ongoing improvements - your feedback truly helps shape the platform. It means a lot to us that you feel heard and supported. Thanks again for the recommendation! If you need a hand with anything to help you get more out of your Zanda account, please don't hesitate to reach out at support@zandahealth.com.
Warm regards, Irina.
Really disappointing in all customer…
Really disappointing in all customer service aspects. I chose this system because of the 24/7 support - which there was never anyone available. I also chose it because there was 'unlimited support'. I had two sessions to enquire about the system and then once I was signed up and ready to go I booked in 2 appointments per week for IT support in transferring my business across and they said this was way to much and offer me 2 half hour appointments over 2 weeks, 2 weeks after I signed up to the system. So couldnt use it for the first two weeks. Each email sent was 24 hrs before there was a reply. Easy to use if you dont need any tech support otherwise extremely disappointing. No apology and only emails from management arguing their point.
March 17, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi there,
Thank you for taking the time to leave a review—while we’re sorry to hear your experience hasn’t been what you hoped, we appreciate the opportunity to respond.
After checking our records, I can confirm that from the outset, both our support and data import teams have been in regular contact to help you get set up. Based on our internal feedback and a review of recent communications, it looks like things have been progressing well—but please do let us know if there’s anything still outstanding that you need a hand with.
We aim to offer flexible, helpful support across live chat, email, and meetings. When we noticed a high number of support sessions had been booked, we worked with you to streamline these into a more focused plan. This was to ensure you were still fully supported—while also making space available for other customers to access the help they needed.
If chat is unavailable, it may mean the team is assisting other customers—your message is automatically routed to our inbox and we respond as soon as we can. During times of high demand, replies may take a little longer than usual, but we do our best to respond in the order received to ensure fair service coverage for all customers.
If something is ever urgent, we encourage our customers to mark their message as urgent and include a brief explanation of why. This helps our team triage more effectively and fast-track the right support when it’s most needed.
We understand some aspects of setup can feel tricky if you’re less confident with technology, and while we’re always here to guide and support, we also recommend reviewing our help videos for step-by-step instructions. We also suggested considering engaging a trusted Zanda Partner—who offer personalised, hands-on assistance for a fee—should you prefer extra help along the way.
Our Support Agent who met with you last week let us know that your first onboarding session went well, and we understand your upcoming session should cover the remainder of your setup plan.
We’re here if you need us, and wish you all the best as you settle in with Zanda.
Warm regards,
Meryl and The Zanda Team
Time Saving
Zanda allows me to send bulk emails to my clients. I appreciate the ease of getting to their communication logs and all their appointments.
March 14, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Thank you for your review! We're glad to hear that Zanda has been a valuable tool for your business.
Thank you for choosing Zanda,
Heather
Super Helpful Tool, Easy To Learn & Great Customer Service
I don't consider myself to be very "techie" but Zanda is easy to use, the customer service is excellent and they reply normally within 24 hours, with great onboarding who have been very patient with me using Zoom to help me understand how to integrate Zanda into my business, and whilst I do not use all of the capabilities in Zanda, what I do use has made such a difference.
I use the booking in via my website (client portal and calendar) which works really well, also find Zanda easy to set up bookings and payments for online workshops, and also it's great and easy to use for the following:
*creating templates which saves me so much time now
*SMS/email appointment reminders for client appointments
*I used to copy and paste client's zoom login email, but now I just click and send! Again saving time.
*I have a secure HIPA/GDPR compliant software where I can safely save client accounts and records, and it's possible to create a paperless office!
*I've also cancelled my Zoom subscription as that is now included in Zanda, and was something that I requested as an improvement. So they listen to client's feedback and requests - thank you Zanda!
As you can see I don't use all of the features of Zanda, but what I do use has made a massive difference - to saving time, professionalism, and protection of sensitive data as a clinician.
Zanda is also very reliable to use, and easy to use, and if I can figure it out and use it - I'm pretty sure anyone can! But if you do get stuck at any point, stay calm and carry on - because the staff are always on hand to help you get it sorted as soon as possible.
I could probably go back and live without Zanda, to be honest, but life WITH Zanda is much better! ;-)
March 13, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
We appreciate you taking the time to share your experience with Zanda! It's wonderful to hear how much you value the ease of use, the customer service, and the time-saving features that have made a positive impact on your practice.
Thank you for choosing Zanda,
Heather
We are no longer having problems with disappear file
We are no longer having problems with lost file easy to use your app.Honestly I'm so happy about this app
January 3, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hello, thank you for your wonderful feedback! We’re delighted to hear that Zanda has made client files management easier for you and that you’re enjoying the experience. If you ever need any assistance or have any suggestions, please don’t hesitate to reach out via support@zandahealth.com. We appreciate your support!
Warm regards, Irina
No customer service
They have no customer service, until you want to cancel your account. At that point they invite you to talk to a live agent. If you are a therapist Simple Practice is a much better product for the user.
If you are always available for a live call then make the phone number easily accessible.
March 4, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi there - Thanks for taking the time to leave a review but we’re so sorry if we seemed difficult to contact. It’s definitely never our intention to make support feel out of reach. Our team has been busier than usual recently, and while we’ve had to keep our chat service off at times to manage support tickets effectively, you should have received a reply via email within a short time - so I'm not sure what's gone wrong there. Our service is normally something we pride ourselves on and we’ve recently welcomed some new team members to strengthen our support, but it does take time to fully train them on our system.
Please note that we’re always available for a live call, not just at cancellation. If you'd still like to talk, you can book a time that suits you here: https://zandahealth.com/book-a-call/. We’d love the opportunity to discuss your situation and help you determine if Zanda is the right fit for your needs.
Wishing you all the best,
Fiona Harrington
Zanda for solo practices
I implemented Zanda in my practice 12 months ago. I am a single clinician practice so I initially wasn't sure about the additional expense each month. However the software has saved me so much time that it more than pays for itself each month!
March 5, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Jessica,
We really appreciate you taking the time to share your positive experience with Zanda. It's wonderful to hear that the software has been so beneficial to your practice, especially in terms of saving you time. We're glad that Zanda has proven to be a valuable investment for you.
Fiona
Highly recommend
As an allied health assistant, this platform has been so easy to use, manage notes and client information. Would love for Zanda to have its own app one day soon. :) Highly recommend!
March 3, 2025
Reply from Zanda (formerly Power Diary)
Hi Sammy, Thank you for your wonderful feedback! 😊 We're so glad to hear that Zanda is making your work easier. While we don’t have immediate plans to release a dedicated app, Zanda is fully accessible on mobile devices through any browser. That way, you can manage notes and client information on the go! We've also passed your request for an app to our product team for future consideration. Thanks again for recommending us - we truly appreciate your support! 💙
Warm regards, Irina
I can’t really fault my experience with…
I can’t really fault my experience with Zanda - the odd time something has gone wrong Zanda addresses the issue straight away.
March 2, 2025
Reply from Zanda (formerly Power Diary)
Hi Jayne, thank you for your kind words! We're thrilled to hear that you've had a great experience with Zanda. While no system is perfect, we’re committed to addressing any issues swiftly to ensure everything runs smoothly for you. If you ever need anything, we're always here to help!
Warm regards, Irina
The zoom platform has been a great…
The zoom platform has been a great addition and they upgraded the note section this year which is nicer. Still would like to see more in this area, such as highlighting ect...
February 27, 2025
Unprompted review
I have been using Zanda portal for…one year
I have been using Zanda portal for almost if not a year now and I can officially say that it has helped keep me on top of my private practice in a way I could not imagine. I struggled before in keeping tabs on the admin, appointments, client communication, invoices and more, making me overwhelmed. The situation now is completely different. I clawed back so much time because of zanda, its unbelievable.
February 26, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Lorraine, thank you so much for your kind words! We’re thrilled to hear that Zanda has made such a difference in managing your private practice and that it’s helped you regain valuable time. Helping practitioners stay on top of their admin, appointments, and client communication is exactly what we aim for, so it’s wonderful to know Zanda is making things easier for you. If there’s ever anything we can do to support you further, don’t hesitate to reach out. Wishing you continued success in your practice!
Warm regards, Irina
Everything I did in one place
Zanda is amazing and has everything I need for my therapy business. It is easy to use and set up and as I am someone that lacks technical skills this is imperative to me. I love the colour coding for easy representation of client appointments and just how everything flows.
I am so glad I found it as it makes my life so much easier.
February 20, 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Victoria, thank you so much for your kind words! We're thrilled to hear that Zanda's ease of use and the intuitive colour coding have made managing your therapy business smoother. It means a lot to us that our platform is making a positive difference in your day-to-day work. We're always here to support you - thanks for being a valued part of our community!
Warm regards, Irina.
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