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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, encountering issues with cashing out earnings and receiving payments as promised. Customers frequently reported problems with the app and website, including technical glitches, accounts being blocked without explanation, and difficulties logging in. The response time from customer support was also a significant concern, with many users stating their inquiries went unanswered. Some people were dissatisfied with the user experience, finding surveys difficult to complete, too long for little reward, or ending abruptly without compensation. Additionally, some customers expressed discomfort with sharing sensitive personal information like ID for verification purposes, citing a lack of transparency regarding data storage and usage.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that they never received money after... See more

Application

Consumers find the app to be highly problematic. Many reviewers describe it as "pathetic" and "the worst app... See more

Website

People report negative experiences with the website. Many customers express frustration, with some accounts... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers express disappointment, citing... See more

Response time

Customers consistently note negative experiences with response times. Many report that their inquiries go... See more

Based on these reviews

Rated 1 out of 5 stars

If I could give lower than 1 star I would first they want you to verify you're identity.Then want you to verify you're PayPal account.then when all is done you still can't cash out it says account is... See more

Rated 1 out of 5 stars

I started zap surveys and I did a lot of surveys and I cashed out and I thought that everything was great . Then I spent many many hours doing surveys and quite a bit of money saved up in my zap accou... See more

Rated 1 out of 5 stars

blocked after reaching $3.57 with mostly $.02 failed surveys accumulated. I would suggest doing only the larger legitimate survey sites through a browser and not risking with newer apps. zap is a scam... See more


Company details

  1. Internet Marketing Service

Information provided by various external sources

Get $6.25 now just for signing up! Take high-paying surveys every day on Zap Surveys, get rewarded for your location, and get daily guaranteed cash. Zap Surveys is available on both iOS and Android devices. Take surveys for money now!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

244 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I am writing this rewiew in reguards to…

I am writing this rewiew in reguards to my experience with Zap Surveys I downloaded the app in attempt to complete surveys but to no avail wasn't able to proceed to receive my bonus I uninstalled and reinstalled app even downloaded to my tablet still didn't work I made many attempts to contact company app developer however they responded via email stating we will be in touch but never resolved the issue haven't heard back from them since they
reached out to me 1/29/22

February 7, 2022
Unprompted review
Rated 1 out of 5 stars

Min cashout $25, underpaying surveys

Cash out amount is $25 and most surveys are way underpaid. Typically around $0.03 - $0.04 per minute. My time may not be worth a fortune but that is insulting.. perhsps others get more rewarding choices…

November 26, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

Placed 30+orders through their cash back program......getting 0 cash back in return! Customer support doesn't response! Scammer!!!!

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Cant see why there is so many bad…

Cant see why there is so many bad reviews. Iv been using zap surveys for a few years and never had any problems. I cash out & always get my money. No problems at all unless they’re working on the app and can’t log in.

January 19, 2021
Unprompted review
Rated 3 out of 5 stars

This used to be a good app

This used to be a good app. I've cashed out twice for $25 thru paypal. I didnt get paid the $3 that it claimed you will get if you login for 150 days straight. I sent two emails and I still havent received a response about this.

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers

I lost all of the points on my account when I was close to the limit needed to cash out. I contacted customer support months ago, but no answer yet. Stay away from these scammers.

November 15, 2020
Unprompted review
Rated 1 out of 5 stars

They never cashout

They never cashout, once you receive $25 and you cashout using Paypal they deduct the amount from your balance and that is it you never get the money ever. Just a waste of time and absolute scam.
Be AWARE!

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

I just lost my 267 days streak and I am…

I just lost my 267 days streak and I am so tired of getting signed out of my account and losing my days. I want my days back please. It reset me to day 1. This app has signed me out three times in a two week period. I just want my days back. I have very much enjoyed this app.

August 1, 2020
Unprompted review
Show reviews in all languages. (244 reviews)

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