Zemez, Inc. 

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See what reviewers are saying

Rated 3 out of 5 stars

Dear Sir or Madam, We use your “Rescuer” theme on our website. Unfortunately, the Crocoblock plugins no longer work. When they are activated, the website only displays a general critical error. W... See more

Rated 5 out of 5 stars

Had an issue with WP elementor. Tried to reach out to Elementor staff but no response. Contacted Template Monster support (Brittney) via chat. A problem that was plaguing us since last Friday... See more

Company replied

Rated 5 out of 5 stars

I had some random small issues from a theme I purchased that delayed my website from being complete. The customer support rep I receive was named Brittany and she was very professional and fix just ab... See more

Company replied

Rated 1 out of 5 stars

Really disappointed by this theme where customer service is extremely unresponsive (48 hours for a reply). And the theme is really poor quality. As I have an artistic activity, I wanted to in... See more

Company replied

Company details

  1. Web designer
  2. Affiliate Marketing Service
  3. Art Supply Store
  4. Business to Business Service
  5. Computer Accessories Store
  6. e-Commerce Solution Provider
  7. Graphic Designer
  8. Media Company
  9. Software Company
  10. Web Collaboration Platform

About Zemez, Inc.

Written by the company

Zemez, Inc. is the main contributor to TemplateMonster.com.
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good, fast and problem solving help

Very good, fast and problem solving help.
But it is a pity that there are often bugs in the plugins of the themes.

February 3, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for the review, Ninah! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance.
Zemez, Inc. Team

Rated 5 out of 5 stars

Thank you Britney!!!!

February 2, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for appreciating the service provided by our technical specialists!
Zemez, Inc. Team

Rated 5 out of 5 stars

Amazing and available support

Amazing and available support, solved all my issues and keeps answering fast and helping me with my website, higly recommand them.

January 27, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for the review, Mohamed! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance.
Zemez, Inc. Team

Rated 5 out of 5 stars

Resolved all my problems very quickly

Resolved all my problems very quickly. Amazing customer support service.
Absolutely recommended.

January 27, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for this review! Thank you for choosing our services!
Zemez, Inc. Team

Rated 5 out of 5 stars

Britney always helped me a lot thank…

Britney always helped me a lot thank you to her

January 22, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Suzan, thank you for this review! Our team is always ready to provide you with some extra help. Thank you for choosing our services!
Zemez, Inc. Team

Rated 5 out of 5 stars

Fast

Fast, effective support!

January 13, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team

Rated 5 out of 5 stars

Problem resolved

Problem resolved, much appreciated!

January 11, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

We are always ready to help you! Thank you.
Zemez, Inc. Team

Rated 5 out of 5 stars

Great Assistance

She is amazing, Help me a lot. I'm really benefited.

January 11, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Our support agents always have a solution to suggest. Thank you for your feedback
Zemez, Inc. Team

Rated 5 out of 5 stars

Problem with my Theme and Britney was…

Problem with my Theme and Britney was able to help me fix in 5 min.

January 8, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for the review, Jason! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance.
Zemez, Inc. Team

Rated 5 out of 5 stars

Megan always help me with my theme…

Megan always help me with my theme design she is number one xx

January 6, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thank you for the review! Our Support agents are ready to go above and beyond if any confusion or difficulties while editing.
Zemez, Inc. Team

Rated 5 out of 5 stars

Thank you for fast en goaldriven support!

Thank you for fast en goaldriven support! Britney solved two of my problems today and therefore I am very happy with provided support.

January 5, 2021
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

Thanks for sharing your experience, Oleg! Please, do not hesitate to contact us anytime when in need of professional advice, our techs are ready to help! :)
Zemez, inc. Team

Rated 5 out of 5 stars

Amazing Customer service

Amazing, Excellent service. Britney was very helpful. Got my questions answered in minutes. Thanks again, Britney!

December 29, 2020
Unprompted review
Zemez, Inc. logo

Reply from Zemez, Inc.

We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Zemez, Inc. Team

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