Great hotel, clean and quiet, in Las Rozas (north) - about 40 min from Madrid Airport and ~ 25 min from Chamartin, Alcobendas, Hortaleza - with nice staff, parking and breakfast. Great for families wi... See more
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ZenHotels.com is an innovative hotel booking service operating in 220+ markets owned and managed by Emerging Travel Inc team. Our mission is to help people enjoy travel in all its beauty. An excellent product, attractive pricing and outstanding customer service allows ZenHotels to provide the greatest user experience to its customers.
Office 21, 17 Georgiou Karaiskaki Str., 3032 Limassol, Republic of Cyprus, 3032, Limassol, Cyprus
Replied to 100% of negative reviews
Typically replies within 48 hours
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clean, confortable bed, excellent breakfast , good shower , fair cost-benefit , I recomend

Reply from ZenHotels
We were staying a long weekend in Paris and we had a great stay. Hotel is well located, staff is very friendly and our room/apartment was cozy, spacious and well equipped

Reply from ZenHotels

Reply from ZenHotels
They'll take your booking for a hotel that has no availability. TERRIBLE. DO NOT USE THEM! There's a reason why the hotel is not available on Booking.com / Expedia / Agoda, and Zen Hotels will tell you they have it!

Reply from ZenHotels
Stayed at Swahili beach hotel in Diani and the whole experience was 5*. booking was easy and hassle free.

Reply from ZenHotels
I booked a hotel in Muscat, Oman for 2 nights and got 40% off the hotel's price. When I went to the hotel, the booking was already present, the check in was seamless, and the checkout was simple. I was charged the exact amount quoted by zenhotels and since that was prepaid, I wasn't asked to pay anything more. Overall, I was delighted with the experience I had with ZenHotels.

Reply from ZenHotels
Big neat room close to the Miami Int'l airport with a shuttle service.
Kind & helpfull staff. The in-house restaurant is a plus.
They also have a shuttle service to the Port Terminal Cruise. We recommand this convenient hotel.

Reply from ZenHotels
Helpful and lots of great deals. Great rooms and good communication.

Reply from ZenHotels
I booked hotel in Pisa Italy through zenhotels.
It was cheaper than any other websites for the same hotel I booked.

Reply from ZenHotels
Non existent accomodation and last minute alternatives of substandard hotel while charged for premium ones.

Reply from ZenHotels
Booked a Hotel in Singapore, Novotel , paid for it in full. Next day they tell it’s not confirmed by hotel , and I came to know only when I contacted for Check in inquiry . Though offer me two another places but both were below standard what I paid for .
Don’t trust. Scammers
Can ditch you at last minute .

Reply from ZenHotels
I have my hotel reservation con ZenHotels and I call right await for they organize in the system a mistake in the date for my stay in the hotel, but they sent me a 10 emails telling me the supplier don't answer yet and they can't do anything for time zone difference, for no answer, etc and many excuses are no a good thing with a customer emergency,, so in the final exactly one week after ZenHotels sent me a email saying they can't do anything and I just lost the money...
First and last time i work with ZenHotels...

Reply from ZenHotels
The environment was fantastic, the room spacious and clean, the staff friendly and professional. The restaurants were a bit disappointing : quality of the food was average and some places were too noisy. There was no real difference in the levels of the restaurants.

Reply from ZenHotels
Being first time to use ZenHotels my experience was very positive. Highly recommended

Reply from ZenHotels
The 130Hotel booked via ZenHotels was very clean, tidy, staff extremely supportive and helpful.

Reply from ZenHotels
Great location, very helpful staff, from cleaning to reception and a lovely restaurant with great food as well.

Reply from ZenHotels
Well, the overall experience was very good.
The prices are better than the other places.
The places and hotels are real.
The registration & booking was easy and fast.

Reply from ZenHotels
This was my first hotel booking through ZenHotels. I had no problems with the booking or any other complications.
The hotel was fantastic.
The room was clean, comfortable and the staff very friendly. I had one of the best holidays.
Thank you.

Reply from ZenHotels
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