It was a gift for my husband and I’ve never seen him happier with a present. He’s a huge Harry Potter fan, and we added our family photos — now we have our own magical clock at home. The packagin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- hello@zewood.co
- zewood.co
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful piece!
My item was fantastic
My item was fantastic. Shipp
Shipping took awhile, but that was because of having to clear customs.
…great customer service
After shipping complications they are extremely accommodating and resent my clock. I’m impressed with their customer service
Ordering and tracking felt easy
Ordering and tracking felt easy. The package arrived on time. The box was in great condition and nothing was broken.
Beautiful Hogwarts Clock
Beautifully made clock that keeps perfect time. Arrived quickly and packaged well for the long cross country trip.
Great product shipping can take a while
I origally left a poor review of this product as I was frustrated with issues with shipping due to customs. USA be ready for a little longer shipping due to terrifs and customs. I am updating this review as this really isn't ZeWoods fault. I received my clock and it is as amazing as their website shows. Couldn't be happier with ZeWoods product. I will purchase more items from them with the understanding that it may take a little while to get but is worth the wait. Thanks ZeWood looking forward to purchasing from you again.
Great product and great customer service
I’m so pleased with The Shire from Zeewood. It is a beautiful addition to my office/library.
The map is absolutely gorgeous
The map is absolutely gorgeous, the people responded very quickly to my questions, and I'm satisfied with how long it took to get here!
Amazing Product
Product arrived looking great! Ordered from the United States so the shipping alerts were not the most accurate but all I had to do was reach out to the seller for them to confirm how far along the order was in its shipping journey.
Great quality work
Great quality work. The shipping was very slow and didn't provide frequent updates. Otherwise no issues.
Clock was beautiful and team is awesome!
The Avatar clock was beautiful and came quickly with great tracking. The ZeWood team was also super helpful when I had some difficulty with the shipping website. Overall, a great product and great customer service!
Awful customer service
Product was great but customer service was awful. Paid for 5-7 business day shipping and it took 20 business days. I attempted to email company to figure out what was going on and received no response. Was supposed to be a Christmas present but arrived a full week late.

Reply from ZeWood
Never received order
I ordered a clock from Zewood over a month ago and have yet to receive it. I’ve had to reach out for updates on the package at least 7 times. I’m being told it’s “stuck in German customs and we don’t know why but we’ll get back to you” and I never receive updates. I always have to reach out. I’ve waited long enough and am requesting a refund. This is ridiculous.

Reply from ZeWood
The WEASLEY FAMILY™ 3D WOOD CLOCK
The WEASLEY FAMILY 3D WOOD CLOCK is amazing. It is made with quality materials, and it arrived lovingly packed in a nice box. I would definitely recommend Zewood to friends when they want a thoughtful and unique gift. I would purchase products from Zewood again and again.
This is the most beautiful gift I’ve…
This is the most beautiful gift I’ve ever gotten for someone. It was a Christmas fit for my fiancé, we always talked about getting a wooden fantasy map. And I’m so happy I picked this company! Will never pick another, and will definitely be buying from them again.
Quality made product which fulfille…Advent Calendar
Quality made product which fulfilled all my expectations.
Amazing product
I have purchased a few maps from the company love the quality and the workmanship is amazing very detailed and very clean visually
Everything you hope it is
The purchasing experience went smooth and quick, I was able to customize without any issues. I am in the States so the shipping obviously takes awhile but it came in perfect condition. Easy to put up, everything I imagined. The magnets are incredibly sturdy to hold heavy keys but use is very easy, keys come on and off easily. SO happy with my purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.