Zieler Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Recently purchased two ultra fine acrylic.acrylic pens. One was faulty, reported the issue and the response was excellent. Replaced in two days, excellent service and the pens are very good. Wouldn't... See more

Rated 5 out of 5 stars

Great customer service, fast delivery. Items were well packed. I ordered the watercolour giftset bundle and desktop easel. Excellent quality, high pigment paints. Would suit both beginner and professi... See more

Rated 5 out of 5 stars

I have been using the zieler acrylic paints and brushes for a while now but I recently started using their travel watercolour set. I'm beyond please as it also has two handy water brushes. I've since... See more

Rated 5 out of 5 stars

Very helpful and extremely friendly dealing with my order. Though there was a slight hiccup with the mechanics of making payment they worked hard to resolve the problem so the dispatch of the order w... See more

Company replied

Company details

  1. Scrapbooking Store

Information provided by various external sources

Artist-approved supplies to bring out the artist in you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great customer service

Had small issue with the product I received and got the best ever post purchase service from Kiren at Zieler to solve the problem. Great customer focus - world definitely use Zieler again.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Five Star Service

It was the first time I had bought anything from this company and was very impressed with their service. From my initial telephone call to ask for advice before placing my order to the speed of the delivery. I placed my order after the deadline and yet it was still delivered the next day. Excellent!

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you very much for resolving the problem

Thank you very much for the replacing the faulty item with absolutely no fuss.
I am also extremely happy with the customer service, efficient, fast and polite - a rare treat these days for ordinary customers. This is my first purchase from this company but it won’t be the last. Highly recommended!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

First time purchase...won't be the last...

Wanted to get hold of a good quality, inexpensive A3 size writing slope/desktop. Once I'd gone through (dismissed) the usual suspects on Amazon, my search led me to Zieler. What a result! First class product, excellent quality, good price, delivered next day. What's not to love? Superb work, guys...

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

A PEN-ny for my thoughts !

Well I never ! i thought I might return to Caligraphy and looked for a deal . Being decisive , I ordered , and Lo and Behold THE VERY NEXT DAY the goods arrived promptly and well packaged . It doesn't get better than that .

July 27, 2021
Unprompted review
Rated 5 out of 5 stars

High quality products

High quality products - ordered several items (sketch book, watercolour pencils, brushes, drawing pens). Great value for money. Will definately purchase again.

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome products! :-)

Awesome products! Fantastic quality at a great price and the customer service is second to none. Fast delivery - could not be happier, thank you!

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a portfolio and fine liner…

I ordered a portfolio and fine liner pens, my order was placed after 4pm but came the next day
I’m very happy with both products
Would be nice if you did the same portfolio in A4 size

February 3, 2021
Unprompted review
Zieler logo

Reply from Zieler

Dear Lisa,

Thank you for this wonderful feedback and the idea of an A4 sized case which we will look into.


Kind Regards,

The Zieler Team

Rated 5 out of 5 stars

Excellent service provided and prompt resolution of problem

I was really impressed with the service provided by Kiren at Zieler following receipt of a faulty Calligraphy set which was a gift from a friend. Kiren responded to my email promptly and courteously and proceeded to resolve the issue with the same efficiency and politeness. I received a new set of working pens and cartridges plus a bonus pack of Calligraphy paper. I am delighted with the quality and standard of service provided by Zieler.

January 27, 2021
Unprompted review
Zieler logo

Reply from Zieler

Dear Lindsay,

Thank you for this amazing feedback. We are so glad we could help you with the Calligraphy pens. We hope you enjoy writing with them.


Kind Regards,

The Zieler Team

Rated 3 out of 5 stars

How do I unsubscribe from Zieler paints

January 20, 2021
Unprompted review
Zieler logo

Reply from Zieler

Hi David,

Thank you for your enquiry.

You can easily unsubscribe from our emails by going right to the bottom of the email and selecting 'Unsubscribe'.

Alternatively, if you would like to email us at artsupplies@zieler.co.uk we can assist you with this.


Kind Regards,

The Zieler Team

Rated 5 out of 5 stars

Bought second set

I was so pleased with the first set of pens that I ordered the larger deluxe kit as well. These are the smoothest writing ones I can find without 'blotching'. In this price bracket these are clearly the best I've tried.

January 8, 2021
Unprompted review
Zieler logo

Reply from Zieler

Dear Wayne,

We are so pleased to hear that you love the Deluxe Calligraphy pens - happy writing!


Kind Regards,

The Zieler Team

Rated 5 out of 5 stars

Excellent pens (calligraphy) and good…

Excellent pens (calligraphy) and good service. Actually these are the best of many calligraphy pens I have tried.

January 5, 2021
Zieler logo

Reply from Zieler

Dear Wayne,

We are delighted to hear that you are happy with our calligraphy pens and how highly you regard them. Thank you for this feedback and your custom.


Kind Regards,

The Zieler Team

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