Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... See more
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I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... See more
I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... See more
Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... See more
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Company details
Written by the company
Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box
Contact info
20, SL2 1JD, slough, United Kingdom
- 02034889245
- info@zingoxfoods.co.uk
- zingoxfoods.co.uk
2.2
Poor
283 reviews
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Replied to 25% of negative reviews
Typically replies within 1 month
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good quality vegetables
November 13, 2021
Ordered for the first time recently and…
Ordered for the first time recently and it was a first class service throughout..thank you.
November 8, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
I could not stop myself to convey what…
I could not stop myself to convey what I felt. Not writing this based on one-off experience but after receiving the quality of food, vegetables and services consistently. Team Zingox is very high in quality and their customer support is easy to reach and effective. Website makes ordering much simpler. All the food items are carefully selected and packed. Freshness was always intact.
Thanks to Team Zingox for letting us have a near to perfect Diwali away from home. Thanks a lot.
November 3, 2021
Unprompted review
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Super fresh
Super fresh, great quality vegetables. And so much of variety to choose from. Vegetables which I haven’t seen in the UK before. Highly recommend. Many thanks
October 6, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Excellent services and superb product range from Maharashtra.
I was very happy with the home delivery service of Zingox Traders UK Ltd. The order arrived sooner than expected, it was fresh, in good condition and well packaged. I was also happy that I have found a supplier for some of the typical Maharashtrian products. PLease keep up the good work and include some more of the unusual and hard to find in the UK products in your product range.
September 14, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Very fresh vegetables and groceries
Very fresh vegetables and groceries
Good service
Thank you Zingox
September 8, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Amazing quality and variety of…
Amazing quality and variety of products.
Thank you Team ZINGOX 🙏🏻🙏🏻💐💐
September 8, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Great customer service
This is the second time I have ordered food from Zingox and it arrived the very next day. Great customer service.
September 8, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Best service and food grade
Delivers on time with authentic and fresh items specially vegetables quality is satisfying.What can we expect more in any other country.Just want to add on one suggestion if they can deliver at doorstep will be appreciated .Cheers Zingox team .Keep up the good work
August 17, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support.We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Very good service and good quality of…
Very good service and good quality of food. Only one thing I would say less days for home delivery at my area.
August 6, 2021
Reply from Zingox Traders Uk Ltd
Thank you for taking the time to write down your ideas and share them with me. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Good product and excellent service
August 4, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Lovely people and very accommodating ...
July 14, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Very fresh and on time delivery
Very fresh and on time delivery, can't say thank you in words to team Zingox. Really happy with the service and the items you delivered. Definitely recommend to all my friends and family around.
July 14, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
We emailed twice to Zingox regarding…
We emailed twice to Zingox regarding our order but never got a reply back.
We were charged for delivery but the website mentions free delivery on certain amount and the order was eligible. Also the quantity of items is not weighed correctly.
July 7, 2021
Reply from Zingox Traders Uk Ltd
Hi,
We are sorry to hear your experience. Our admin member was facing some health issues and hence couldn't respond to your earlier email.
Regarding delivery charge, we do not consider mango price in free delivery calculation as we have very competitive price for mangoes compared to our competitors. It is clearly articulated in our shipping policy as well as on our delivery and collection page.
https://zingoxfoods.co.uk/pages/delivery-and-collection
https://zingoxfoods.co.uk/pages/shipping-policy
About quantities we have quite strict quality and quantity checks so we double check weights in packaging at the time of sorting and packaging. Having said so there could be occasional human errors where our support team would be happy to listen to your concerns and address the issue. If you face any such issue in your future orders, please get in touch with us via chat feature on the website.
Once again apologies for any inconvenience caused.
Zingox Team
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Really good experience with zingox and…
Really good experience with zingox and very fresh fruits and vegetables. Worth it every penny.
July 2, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
Good quality and prompt service.
A very good quality products.All the items are always chosen carefully,delivered fresh,on time and securely packaged.We enjoyed our purchase and highly recommend this online grocery shop.
Thank you.
June 16, 2021
Reply from Zingox Traders Uk Ltd
Thank you very much for your feedback and support. We will continue to delivery good quality products and services.
Best regards,
Zingox Team
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