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Rated 1 out of 5 stars

The worst customer experience I have ever had! I have sent out many emails asking about purchasing a few items, I got one response to which I responded. I received no further correspondence from... See more

Rated 1 out of 5 stars

Same issue and claim put in to PayPal to get refund processed. As a side note I’m trying to work out why on earth this company has an overall rating of 2 on Trustpilot when it has nothing but 1’s... See more

Rated 1 out of 5 stars

Like others, I ordered 2 planetarium sets with both disks. In November via FaceBook!). One was for my Grandson for Christmas. Theses CRIMINAL FRAUDSTERS zoeshit, delivered disks in an envelope w... See more

Rated 1 out of 5 stars

According to this website I HAVE to give at least 1 star in order to continue. Finally, order dated 27.11.19, fully paid, planetarium & 2 discs., 2 discs arrived on 27.12.19. OK. Now WHEN will I... See more

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1.2

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TrustScore 1 out of 5

150 reviews

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1.2

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(150)

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Rated 1 out of 5 stars

I would never give you a star

I would never give you a star . got 2 discs and nothing else . it was buy one and get a second free . so I got 2 discs for both . I only received 2 discs . please contact us
Tina Bundy

January 2, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I ordered planetarium projection with two discs. But only received 2 discs. Guys dont ordered anything from them. You can if you want to loose your money

January 1, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM…

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!!
i ORDERED THE PLANETARIUM FOR MY NIECE AND ONLY GOT THE 2 DISCS. TITLE CLEARLY STATES THAT THE PLANETARIUM COMES WITH IT AND TWO DISCS. THEY DO NOT SEND THE PROJECTOR.

#Christmas Sale!60,000 stars Original Home Planetarium × 1
Home Planetarium with 1# & 2# Discs

December 31, 2019
Unprompted review
Rated 1 out of 5 stars

same as everyone else

same as everyone else. scammed. received 2 disc but no projector.
DNT ORDER FROM THESE PLEASE.
endless amount of emails sent

A emails have bounced back.

December 31, 2019
Unprompted review
Rated 1 out of 5 stars

WARNING TO EVERYONE!!!!!

WARNING TO EVERYONE!!!!!! DO NOT ORDER FROM THIS COMPANY. THEY ARE A BIG SCAM, AND WILL TAKE YOUR MONEY, AND NOT SEND YOU THE MERCHANDISE YOU ORDERED FROM THEM, OR THEY'LL SEND YOU ONLY PART OF THE ITEMS YOU PAID FOR OR THE WRONG PRODUCT YOU PAID FOR!!!! I ORDERED THE 60,000 START HOME PLANETARIUM SYSTEM AND I ONLY GOT THE CDS BUT NO PROJECTOR AND I PAID $40. IF YOU HAVE THE CHANCE, REPORT THIS COMPANY TO THE POSTAL INSPECTOR, AS A FRAUDULENT COMPANY!!!!!!

December 31, 2019
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam, it really feels bad when my hard earned money gets stolen, I have not received anything, they tell we can find tracking info through Arrive app but it just shows that order confirmed. I am a researcher who is fascinated with space and I was very excited for this, I am completely heartbroken. Is it possible for all of us to file a complaint together against this company?

December 30, 2019
Unprompted review
Rated 1 out of 5 stars

According to this website I HAVE to…

According to this website I HAVE to give at least 1 star in order to continue.

Finally, order dated 27.11.19, fully paid, planetarium & 2 discs., 2 discs arrived on 27.12.19. OK. Now WHEN will I receive the accompanying Planetarium?

Should it not arrive, there are too many people complaining here, there must be a body we can report Zoethe to?

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM. AVOID!!

Sadly the exact same thing has happened to me. Two disks, no planetarium and bounced back emails. First time I've been subject to a scam. Nowhere on the order site (which was a link from Facebook) did it mention the item would be shipped from China. Cleverly they keep you informed of tracking status for a few weeks, then excitedly your package arrives just in time for Christmas and.... Two useless disks with nothing else.

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

I want to give this ZERO stars

I want to give this ZERO stars! Please please please do not buy this. I ordered two planetariums for my 8 and 5 year old sons back in the beginning of November in order to get them by Christmas. Surprise, they never came. When I tried to contact customer service, email bounced back and by phone is in Chinese. Today on December 28th, I received two discs with no player. Why did they even bother, if you wanted to steal my money why send anything. So disappointed in humanity and my stupidity for trusting it.

December 28, 2019
Unprompted review
Rated 1 out of 5 stars

2 discs arrived but no projector

2 discs arrived but no projector. Its not nice but I'm thankful to read others having exactly the same issue as me. Perhaps the projectors will arrive at a later date as i'm willing to give them time but because the emails are now bouncing back and are undeliverable I think otherwise. I now have no other opinion other than this is a scam.

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Seems to be a sham.

I ordered a Christmas gift for my grandsons on November 19, 2019 and as of today, December 26, 2019 have not received the item, nor can I contact the company. Emails do not go through to the company and phone is answered in a recorded language I do not know.
Well, I just received the discs for a planetarium, but no projector! December 30, 2019
My order # is ZOE1365932

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Incomplete order

I did not get a complete order. I tried to contact them and the email are all undeliverable. I am very disappointed. I was so excited when i saw the home planetarium and got the two disc. I only got the two disc. I was giving this as a Christmas gift. I cannot get ahold of them to make this right or return my money. Please do not buy anything from this company. You will be very disappointed.

December 25, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

I received the disc last week but no projector. It doesn't make sense not to send the disc if this is a scam. Email query bounced back.

Massively cheesed off with this scam website.

Do not use.

December 24, 2019
Unprompted review

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