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Rated 1 out of 5 stars

The worst customer experience I have ever had! I have sent out many emails asking about purchasing a few items, I got one response to which I responded. I received no further correspondence from... See more

Rated 1 out of 5 stars

Same issue and claim put in to PayPal to get refund processed. As a side note I’m trying to work out why on earth this company has an overall rating of 2 on Trustpilot when it has nothing but 1’s... See more

Rated 1 out of 5 stars

Like others, I ordered 2 planetarium sets with both disks. In November via FaceBook!). One was for my Grandson for Christmas. Theses CRIMINAL FRAUDSTERS zoeshit, delivered disks in an envelope w... See more

Rated 1 out of 5 stars

According to this website I HAVE to give at least 1 star in order to continue. Finally, order dated 27.11.19, fully paid, planetarium & 2 discs., 2 discs arrived on 27.12.19. OK. Now WHEN will I... See more

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1.2

Bad

TrustScore 1 out of 5

150 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(150)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It looks as though I have fallen into…

It looks as though I have fallen into the same trap as the other people who have commented on this company / transaction.
I have received a disc but no Planetarium !
I have tried to contact the company but the e mails just "bounce back".
Will try the Paypal route to get my money back but don't expect to get any joy there either...

December 10, 2019
Unprompted review
Rated 1 out of 5 stars

I order the planetarium for my son in…

I order the planetarium for my son in november. Right away I received an mail they got my order. Soon as it pack, process I'll get a tracking #. I still haven't got nothing. Try e-mail got return back. E-mail fake or something. How do I get my money back?

December 9, 2019
Unprompted review
Rated 1 out of 5 stars

Same issue and claim put in to PayPal...

Same issue and claim put in to PayPal to get refund processed.
As a side note I’m trying to work out why on earth this company has an overall rating of 2 on Trustpilot when it has nothing but 1’s and terrible reviews?
Did anyone out there actually have a positive result with them?
Please put your hand up if you did.
If not can Trustpilot devs please provide an accurate score of 1 to properly reflect these reviews?

December 8, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered mid November the star…

Ordered mid November the star planetarium have no confirmation or order no tracking and they still took my money though. I ordered for my daughter and she would love this but if I’m not going to get it I’d like to know. I emailed and no response.

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

Nothing received

Also bought the planetarium 13th November and have not received anything
All Emails sent to the contact address bounce back
Tracking number for my order does not exist on the linked to Tracking site.
Either incredibly incompetent or a deliberate scam
Dispute opened with PayPal

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

Seems to be a reoccurring theme here so…

Seems to be a reoccurring theme here so I wish I had looked at trust pilot before ordering with these people.
I also ordered the Planetarium with both disks and paid for express postage.
No replies to email so its over to PayPal for a no show claim.
AVOID at all costs.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Unfortunately I have been scammed too

Unfortunately I have been scammed too, bought a moon light that was not as shown on the site, no base, no colours described, no usb charging doc and to top it off it has a square bottom, it was meant to be round like the moon.
Discusting.
DO NOT BUY FROM THIS SITE.

December 1, 2019
Unprompted review
Rated 1 out of 5 stars

very bad

very bad, not like they say it is, can not get refund back and no one will answer you call or e-mail etc.

November 26, 2019
Unprompted review
Rated 1 out of 5 stars

Wouldn't buy off this company again

Wouldn't buy off this company again. Ordered a product. They sent wrong colour, not my fault and to get a refund I have to send back at my expense on postage. Which I haven't as costs more than the item.
Very poor service and disgraceful after sales service..
So would not recommend to anyone..

October 30, 2019
Unprompted review
Show reviews in all languages. (150 reviews)

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