Zone Property Management Reviews 112

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Christie is really responsive and happy to help. Such a refreshing experience. Unusual these days. I have asked for her advice on a number of occasions. Thank you 😊

Rated 5 out of 5 stars

I have been dealing with zone for sometime now in particular Ellie & Claire & have to say I’ve been super impressed with the service they have provided. Prompt replies, polite & knowledgeable!! An abs... See more

Rated 5 out of 5 stars

Claire Pierce has been appointed our property manager. She has been like a breath of fresh air. Visited our site, listened to any issues and responded positively. I’ve also had excellent feedback f... See more

Rated 1 out of 5 stars

Hopeless 1) bin areas absolute disgrace 2) intercom has never worked in 5years even though that was paid for on purchase of flat 3) bin areas full of rats because overflowing bins 4) no... See more

Company replied

Company details

  1. Grounds Maintenance Service

Written by the company

Zone Property Management are an ambitious, forward thinking block and estate management company based in London and the Home Counties. Our portal system & mobile phone app is a major part of our business model and how we approach property management. Downloadable to Android or iPhone, residents are able to log maintenance issues, view payment history/arrears and more. Our Resident director / Freeholder portal shows a higher level of financial information and all maintenance logs. We are revolutionising the industry by offering the best and most transparent service to residents, resident directors and freehold investors.


Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

5 star

Ellie contacted me to arrange a management plan for her portfolio of properties, access was arranged promptly and efficiently surveys were carried straight away, have now worked with Ellie and zone property management for a year and it's been a 100% smooth process.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

We have provided Health and Safety…

We have provided Health and Safety services to Zone Property Management for the last 3 years (Ablemarsh Safety Consultants Ltd). Ellie and the team are a pleasure to work with. They are well organised and everything always goes smoothly. I hope this relationship continues long into the future.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy to work with Zone Property Management

We have worked as contractors for Zone Property Management, providing fire risk assessments (Ayassessments Ltd). We have communicated with Ellie in the office and she has always been super helpful, providing us with all the necessary documents ahead of our inspections and being forthcoming with any keys and codes, and it's really refreshing to work with a prompt, organised and professional company.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Today the lock of my front door went…

Today the lock of my front door went and I was unable to access my property. James Magri from Zone responded very promptly to my plea for urgent help. Contractors ABC were on site within a few hours and obtained quick access and replaced my locks. It was extremely stressful and Zone really helped me today hence the 5 star rating for maintenance issues.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Timely Response

I would like to express my sincere gratitude for James Magri's assistance in resolving an issue. Without his help, the resolution of the matter would not have been possible.

Once again, thank you so much for his contribution to bringing about a positive outcome.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic property managers

Absolutely thrilled with the service I’ve received at this place. I’ve been liaising with one of the property managers Andie and I cannot recommend her enough! She’s so helpful and thorough when talking with me via the phone/email. Thanks so much Zone and Andie!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Pleasure speaking to Andie-Anna as always. Amazing service and an amazing Company to work with.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Zone Property Management - 5 star

Zone Property Management has been my property manager for a number of years now. I cannot express enough how pleased I am with the services they provide. I would like to give a special mention to my property manager Andie, who from the first day has gone above and beyond to ensure that all our needs are met and that our property is well taken care of. Her attention to detail and ability to quickly resolve issues has been very impressive - 5 stars.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Zone review

Thank you for the link to write my thoughts on our pm, Andue is a pleasure to liaise with

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I would highly recommend Zone!

Great management company highly knowledgeable especially Andie-Anna!

Thank you for all your help - Gemma

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work ethics

I have recently spoke to Andie on the phone and I found that she was extremely helpful and met my needs and request in a professional and efficient manner.

February 28, 2023
Unprompted review

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