ZoomFish Gadgets 

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See what reviewers are saying

Rated 1 out of 5 stars

a very bad company to deal with. sent me a freepost bag, when I found out afterwards that royal mail had banned the use of these bags for transporting lithium batteries, claimed they never receivede m... See more

Rated 1 out of 5 stars

WARNING WARNING WARNING WARNING WARNING WARNING DO NOT I REPAET DO NOT USE THIS COMPANY. TOTALLY DIFFERENT QUOTE TO WHAT THEY GIVE YOU ON THE NET WHEN YOUR ITEM ARRIVES THEY SAYS IT AS DAMAGE, WHAT... See more

Rated 5 out of 5 stars

Although it is natural to have some prudent scepticism about sending off devices to unknown addresses before payment, ZoomFish not only did exactly as stated but at the best valuation too. Selected my... See more

Rated 5 out of 5 stars

Found this site gave the most for my used iphone4. They are super quick at sending the necessary bits and bobs for you to post the phone to them and then the money arrives into your bank account soon... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

ZoomFish Gadgets offer a simple service to recycle mobile phones and tablets into cash. Simply obtain a price for your mobile or tablet on the website and send it in using the free post service and ZoomFish will send you your payment by your chosen method on the same day it arrives with them. Speedy, simple service.


Contact info

All reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS - THEY ARE A SCAM.
Wish I could give them no stars. Reduced the quote of my immaculate iPhone 6 to a ridiculous amount. Asked for it to be returned. Was told it would take 2 weeks.....been waiting longer than this. They don't reply to emails or answer their phone. I'm pretty sure they will have sold my phone on my now.

April 13, 2017
Unprompted review
Rated 1 out of 5 stars

SCAMING SCUM

Says in website £90 for iPad 2 working sent in my iPad took pictures before hand then got requoted for £20 refused offer , took 2 weeks to get back to me , cracked screen ect , called panorama and they said there already investing this company can't wait

April 12, 2017
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company! Quoted £105 for iPhone 5S 16gb, only known damage was a dink to the top left corner. Received an email with a re-quote of £15 and further more i would have to wait 2 weeks to get the handset back!! What a joke!!

April 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service, great communication. Posted item Monday, cheque received Friday. Would definitely recommend.

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

sofabed

got my sofabed delivered today by arrowxl would recommend them as the 2 delivery guys kevin and brian couldn't have been more helpful as they unwrapped my sofa and placed it were I wanted it to go and made sure I was happy with it before they went and also took away the wrapping for me couldn't meet 2 more helpful guys than these two xxx

March 15, 2017
Unprompted review
Rated 1 out of 5 stars

Trust me - they scam you!!

I sent a pristine iPad to them and was quoted a decent price. I posted it making sure it was packaged well!! I have now been re-quoted £27 less as they state that it has "screen burn" and "scratches on the back casing". This is a load of rubbish! It wasn't hardly used and had a case on it, protecting it from scratches. I wish I had read all the reviews prior to sending it! Trust me and don't post it to them. They will quote you high and then fabricate something to pay you less!!! Never again!!

March 15, 2017
Unprompted review
Rated 1 out of 5 stars

do not use them

As others have said, do not use this company. They make you a high offer to get you to send your device then make up some bs excuse why they have to pay you a lot less.

February 23, 2017
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

we were offered £202 for an iphone 6 but when they got it they only offered us £151 because they said it had a scratch on the screen. this was total bull as the phone from day one had screen protectors on it and it was extremely well looked after.
I declined the offer and sent them a stinking email, but my silly daughter then went back on the website and accidently clicked on accept to their offer. I sent more emails explaining the mistake and tried to call them repeately but could not get an answer on the phone and the emails came back as undelivered (despite being sent by there own webpage)
REALLY suggest avoid avoid they are a con - YOU HAVE BEEN WARNED

February 21, 2017
Unprompted review
Rated 1 out of 5 stars

Worst company ever, don't go near them!

I sent two items 1 iPad & an iPhone 5s both were in perfect condition. They quoted a good price online....a way of getting you to send the items. When they arrive one week or so later!!! they requoted both items online describing damage and giving a much lower offer!! You have no way of contacting them nor do they respond to emails you send through the website. Anyway I declined my revised offer. I just recieved my item back which is someone else's phone with the damage discribed. Disgusting company, I have no way of getting my original phone. Thinking of taking it further but not sure I'd have a leg to stand on!!!
Please do not send them your items.

February 15, 2017
Unprompted review
Rated 1 out of 5 stars

Do not use this company!

Absolutely desgusting ! This company is a disgrace the never answer the phone or emails so you have 0% of contacting them at one point I was going to go to where they say the company was based, I sent a Samsung s6 practically brand new with not Evan a mark on it, they reviewed my phone and quoted me a price of £60 less they said the screen was so damaged that it couldn't be used, now this company is a scam and they quote prices and when they get the items they drop the price hopeing people will accept rather than go through the hastle of having the item sent back to them . I've also been blocked from their Facebook page,DO NOT USE THEM YOU WILL BE SORRY!!!

February 7, 2017
Unprompted review
Rated 1 out of 5 stars

Its a Con! don't do it.

The packaging they send is not sufficient so you have to upgrade the postage. I sent 2 iPads and and iPhone and all three were re-quoted after inspection.

I was offered under £100 for the above all working and one cracked screen.

They will only give you the full amount is it have never been used.

What a waste of money, time and effort I should have just put them on Ebay!

February 6, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible service

I posted my pristine iPad that had been in a cover all its life in the original iPad box. I heard nothing. No email, no acknowledgement. They held it for over a month with no word. After I checked my bank statement again and again for payment, I eventually went back to their website & found they were holding it. They said the corners were damaged & I had only 2 choices: accept £22 (23%) less than their quote or have it returned. So I had to email. I complained at the lack of contact. I asked them to either pay the quoted £93 or send it back IN THE CONDITION I SENT IT. it came back with all 4 corners bashed in. My advice: 1 don't use zoomfish 2 take pics from every angle + a pic of the serial number. 3 print the pics, write on it "proof of condition" and enclose with your item 4 pay the extra for "signed for" postage.

February 4, 2017
Unprompted review
Rated 2 out of 5 stars

Poor client service

I emailed their customer services about an item which they claim not to have received which was shown as delivered by Royal Mail. They still have not had the decency to respond after a week.

February 3, 2017
Unprompted review
Rated 1 out of 5 stars

Lied about state of iphone

Sent my iPhone which has been in case and screen protector since I bought it. Offered £221. Then got email to say it was only worth £150 because of damage to screen and scratches! Refused offer and asked for return. It has been returned but is now damaged! Wasn't before and now prices elsewhere have dropped by £20 AND it is damaged now so unlikely to achieve that price.
Don't use them, the prices are too good to be true.

February 2, 2017
Unprompted review
Rated 1 out of 5 stars

Dishonest scam

I was offered £93 for iPad 2 32gb in mint condition (We have the photos to show condition) When they received the iPad we received a counter offer of £73, the excuse was it had scratches on the back. This in fact is a total and dishonest fabrication. Use this company at your peril. This company needs investigating. Read the reviews on disappointed customers when they refuse the counteroffer and try and get their items back. Disgraceful.

January 20, 2017
Unprompted review
Rated 3 out of 5 stars

Be Careful !

Too good to be true....it really is !
Highets price by some way quoted for an immaculate ipad mini with no chips, scratches or damage. They came back and said it was damaged, offered £81, rather than £103. Obviously hoped I would accept as its easier, rather than ask for it to be returned. To be honest, this time I did accept their lower offer, but as I say, be careful, all may not be what it seems. Good and quick communication, although, terse and impersonal. They seem to be followin the webuyanycar type of business model, using high quotes to entice people in.
Incidently, they offered an extra £1 if I liked their facebook page and another £1 if I followed them on twitter - naturally I have undone these now.
Next time, Ill go back to Music Magpie or Mazuma Mobile, where there is a bit more honesty !

January 18, 2017
Unprompted review
Rated 1 out of 5 stars

Complete Scam

This Company is extremely dishonest. I received no payment for my iPhone and have been chasing them since October. Avoid at all costs.

January 13, 2017
Unprompted review

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