The razor fell apart after 10 mins of use, it’s irreparable as it’s made out of cheap material and poorly designed. Contacted the customer service, first they seemed nice but tried to downplay the who... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They told me that the protection plan was free. Then they charged my card 29.99 for protection plan unable to cancel the order right away. I tried to email them and could find any numbers to call. Bad... See more
Please beware of this company. I unfortunately read reviews too late and tried to cancel two hours later. They wouldn’t allow it and said that $15 will automatically be deducted from the $55 just to r... See more
Unfortunately, the products initially sent out to me only worked for 4 days. I was upset about this because I had started seeing results, and reached out to the company. They are now in the process of... See more
Company replied
Breach of guidelines
Did not work for me
Did not work for me, but may vary for others
I purchased the Zorvera Booty Trainer hoping for some toning and lifting effects. After a week of consistent use, I unfortunately didn’t see any positive changes — in fact, my glutes appeared slightly smaller and less firm. The adhesive pads also wore out quite quickly, which made it difficult to continue using the device effectively.
I understand that results may vary for different people, but in my personal experience, it didn’t deliver the benefits I was hoping for. The concept is interesting, but perhaps the device needs some improvements in quality and consistency. Customer service could also be a bit more responsive. Wishing the company continued success, but sadly, this product was not a good fit for me.
May 4, 2025
Unprompted review
Reply from Zorvera
Hi Gia,
Thank you for sharing your experience with the Zorvera Booty Trainer. We're truly sorry to hear that the product didn’t meet your expectations and that you didn’t see the results you were hoping for. We understand that individual results can vary depending on body type, usage consistency, and other factors—but we never want any customer to feel disappointed.
We also appreciate your feedback regarding the adhesive pads and the responsiveness of our customer service. We're continuously working to improve both our product quality and support experience, and reviews like yours help us do better.
We’d love the opportunity to make this right for you. Please reach out to our customer support team at info@zorvera.com or contact us via zorvera.com, and we’ll be happy to assist you further.
Thank you again for giving Zorvera a try, and we sincerely wish you the best on your wellness journey.
Best regards,
Zorvera Customer Support
Terrible product even worse company
Terrible product! Used for 3 mins and the left side stopped working. Contacted customer support for a refund and to send product back and they wanted me to do a ridiculous video that takes up way to much time to show proof that it doesn’t work. I said no and just wanted to send the product back. They denied my request. DO NOT WASTE YOUR MONEY! Horrible product and horrible company.
June 13, 2025
Unprompted review
Reply from Zorvera
Hi Nicole,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must have been to deal with a malfunctioning product, and we truly regret that your interaction with our support team didn’t meet your expectations.
As part of our standard return and troubleshooting process, we may request a short video to better understand the issue and ensure we’re addressing it properly. This helps us both improve product quality and provide fair resolutions. That said, we're sorry if this process felt inconvenient or unreasonable.
We genuinely care about customer satisfaction and would like to take another look at your case. If you’re open to it, please reach out to us again at info@zorvera.com or through our website at zorvera.com, and we’ll do our best to resolve this for you.
Best regards,
Zorvera Customer Support
Waste of money
Waste of money. Stops working within a few uses. Then ordered more pads to see if that helped and they arrived looking like they were melting. Contacted customer service, they asked me to follow a couple of instructions to see if it would work again. Continues to not work, emailed back and no response
May 30, 2025
Unprompted review
Reply from Zorvera
Hi Liliana,
We’re really sorry to hear about your experience and want to sincerely apologize for the inconvenience caused.
This is certainly not the level of quality or service we aim to provide at Zorvera. We understand how frustrating it must be to deal with a product that didn’t meet your expectations, especially after taking the extra step to reorder pads.
Please rest assured, we take matters like this seriously. If you haven’t received a follow-up from us yet, that’s definitely not the norm, and we want to make it right. We’d appreciate the opportunity to resolve this for you.
Could you please reach out to us again at info@zorvera.com or via our contact page so we can investigate further and provide a satisfactory solution?
Best regards,
Zorvera Customer Support
My order never showed up and then my…
My order never showed up and then my link to track my order “expired”. Seems like a huge scam.
April 29, 2025
Unprompted review
Reply from Zorvera
Hi Casey,
We're really sorry to hear about your experience. This is definitely not the kind of service we aim to provide, and we completely understand your frustration. Sometimes tracking links can expire or glitch, but we’re here to help make this right.
Please reach out to us at info@zorvera.com or send us a message through our website so we can look into your order right away and get this sorted for you.
We truly appreciate your patience and hope to fix this as soon as possible.
Best regards,
Zorvera Customer Support
Money back guarantee was too good to be…
Money back guarantee was too good to be true. Ordered product. I used it once, and one side stopped working. Emailed the company, they requested I take a video of the product on my body instead of offering a return to check out the product themselves. I refused to send video of my body. I would rather take that time an energy to give an honest review and steer customers away from being scammed.
May 5, 2025
Unprompted review
Reply from Zorvera
Hi Tiffany,
We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
At Zorvera, customer satisfaction is incredibly important to us, and we take quality concerns seriously. Our request for a short video is a standard part of our troubleshooting process—it helps our team quickly understand the issue and offer a suitable resolution. That said, we absolutely respect your privacy and understand if you're uncomfortable with this.
We’d still love the opportunity to make things right. Please reach out to us at info@zorvera.com or through our website so we can assist you further. Your trust matters to us, and we want to ensure you feel heard and supported.
Best regards,
Zorvera Customer Support
Does not work as advertised
Does not work as advertised. It’s a scam don’t buy
May 16, 2025
Unprompted review
Reply from Zorvera
Hi Linda,
We're sorry to hear that you feel this way — that’s definitely not the experience we want for our customers. We take feedback like this seriously and want to assure you that Zorvera is committed to providing quality products and transparent service.
If something didn’t work as advertised, we’d really appreciate the opportunity to make it right. Please reach out to us at info@zorvera.com so we can look into your order and assist you further.
Thank you for your feedback — it helps us improve.
Best regards,
Zorvera Customer Support
Disaster
Disaster. Ordered product. It lasted a day. I posted pics to the company and customer service requested I take a video of the product on my body. They sent me a video of how to use the product, which I read instructions, and charged it....IT DID NOT WORK! Do not waste your money. Its cheap.
May 1, 2025
Unprompted review
Reply from Zorvera
Hi Michel'le
We're truly sorry to hear about your experience and the frustration it’s caused — that’s never the standard we aim to deliver. We understand how disappointing it must be to receive a product that didn’t meet expectations, and we appreciate you taking the time to provide feedback.
We always try to troubleshoot with our customers to ensure every item works as intended, which is why our support team may request photos or videos — not to inconvenience you, but to better understand the issue and provide the fastest resolution.
That said, we'd like to make this right. Please reach out to us directly at info@zorvera.com or through our website's contact form so we can review your case and find a suitable solution for you.
Thank you again for bringing this to our attention.
Best regards,
Zorvera Customer Support
Quite painful
Quite painful, I’m pretty sure it burned me. Threw it away since you can’t return or get a refund if you open or use it.
April 23, 2025
Unprompted review
Reply from Zorvera
Hi Rose,
We're really sorry to hear about your experience. Your comfort and safety are extremely important to us, and we take any reports of discomfort seriously. Our products are formulated with care, but we understand that everyone's skin can react differently.
While we do outline our return policy clearly, we’d still appreciate the opportunity to look into this and see how we can help. Please don’t hesitate to reach out to us at info@zorvera.com or through our website’s contact form.
Best regards,
Zorvera Customer Support
They are liars and scammers
They are liars and scammers. All the comments they have on their page are bought. I saw absolutely no difference and when I asked for my money back as they promise, which is why I bought it, they told me that there is a significant difference in the photos and to keep doing it. Ridiculous!
This is my response to their reply below. Yes, they probably don't buy the reviews they fix them however they want. I wrote My sincere reply on their page , if I could I wouldn't put any stars , almost similar to what I write above and they fixed it and wrote with two stars that I had some problems with the straps.need to find a way to shut down their site, don't cheat people.
April 21, 2025
Unprompted review
Reply from Zorvera
Hi Sofia,
We're truly sorry to hear about your experience and that you feel this way. We can assure you that all reviews on our page are from real customers who have used our products and shared their honest feedback. We stand behind the quality of what we offer, and our refund policy is in place to ensure our customers are satisfied.
That said, if you feel your concerns weren’t handled fairly, we’d really like the chance to make things right. Please reach out to us directly at info@zorvera.com or via our website so we can look into this further for you.
Best regards,
Zorvera Customer Support
This company is a SCAM
This company is a SCAM. I placed an order in November and I never received my order nor my money back. Just a bunch of emails back and forth filled with lies. Ordered thru Shopify and they were no help at all. I pray these people reap what they have sown.
November 20, 2024
Unprompted review
Reply from Zorvera
Hello Allica,
We’re really sorry to hear about your experience and truly understand your frustration. This is not the kind of service we aim to provide, and we want to make things right.
Please reach out to us at info@zorvera.com or through our website so we can look into your order details and resolve this for you as quickly as possible.
We take situations like this seriously, and we appreciate you bringing it to our attention.
Best regards,
Zorvera Customer Support
Didnt work couldnt feel anything
April 17, 2025
Unprompted review
Reply from Zorvera
Hello Sim,
We're really sorry to hear that you didn’t feel any results with the BootyTrainer. Everyone’s experience can be a little different, and sometimes it comes down to how it's being used or the settings.
We’d love the chance to help you get the best out of it — please reach out to us at info@zorvera.com or contact us through our website so we can look into this further and find a solution for you.
Your satisfaction matters to us!
Best regards,
Zorvera Customer Support
I screen shotted two of the exact same…
I screen shotted two of the exact same reviews, a few days apart, different names different location and “verified” seems like they are padding their reviews. As a teacher I read ALL the reviews to look at the voice and words used. These reviews are so not accurate
Fake review 1 Ava Boucher CA 5star Dec 7 , 2024
Fake review 2 Nancy Thompson GB 5 star Dec 12,2024
Exact same reviews exact same post
April 13, 2025
Unprompted review
Reply from Zorvera
Hi Shirley
Thank you for bringing this to our attention.
We take all feedback seriously and want to assure you that we do not engage in or support fake reviews. Our goal is to create a genuine space for real customer experiences—good or bad—because that’s how we continue to grow and improve.
In some rare cases, customers may submit similar reviews or repost their experience under different accounts (especially if they had issues with their original post being published). However, we’re always open to looking into any concerns regarding review authenticity and welcome Trustpilot’s moderation system to do the same.
If you ever have questions about our products or want to share your personal experience, feel free to reach out to us at info@zorvera.com or through our website. We’re here to help.
Best regards,
Zorvera Customer Support
I was really excited to try this out but
I was really excited to try this out, I got it and charged up the device used to give it the go but it shocked me ! Not pleasurable at all, the gels do not stick, it’s more painful than anything when I was trying it out to see if it was actually working. It was like shock therapy and I want a refund immediately I’m just not pleased
April 12, 2025
Unprompted review
Reply from Zorvera
Hi Lay Lay
We're really sorry to hear about your experience, and we truly appreciate you giving the BootyTrainer a try. What you described definitely doesn’t sound right, and we want to make things right for you.
This isn’t the experience we want any of our customers to have, and we'd love the chance to look into this further and assist you directly. Please reach out to us at info@zorvera.com or through our website’s contact form, and our support team will be happy to help with your refund and make sure everything is resolved properly.
Thank you again for your feedback — it helps us improve and support our customers better.
Best regards,
Zorvera Customer Support
Do not order from them
Do not order from them. Its been over 2 months and order never shipped. They will charge 15 dollars to cancel the order as well. Their ''warehouse'' is delayed and will continue to be delayed. SCAMMERS
April 11, 2025
Unprompted review
Reply from Zorvera
Hi Cynthia
We’re truly sorry to hear about your experience, and we completely understand your frustration. This is certainly not the level of service we aim to provide.
While our warehouse did experience some delays due to unforeseen circumstances, we always strive to keep our customers updated and taken care of. Our cancellation policy, including the fee, is clearly stated at checkout, but we’re always happy to review cases individually.
Please contact us at info@zorvera.com or reach out via https://zorvera.com so we can take a closer look at your order and make things right. Your satisfaction is very important to us, and we’d love the chance to resolve this properly.
Best regards,
Zorvera Customer Support
Receiving nothing as shown in the advertisement
I am writing here after multiple mail messages received from the site where I wanted to express what I got or better say did not get, avoiding a refund and not showing respect to the customer (a proof of a message can be attached below). Nobody is getting rich or poor for around 50€ but after seeing the reviews (almost all of them negative) it can just show how to get a profit taking someone’s money. If I knew I would have never bought from this site. I can leave a proof in a video so that everyone could see and without texting them because they keep asking for a proof or results without making a move to improve at least something (so a waste of time) after nothing was sent to me as advertised. One option is to sue as I did not see any refund.
April 4, 2025
Unprompted review
Reply from Zorvera
Hi Diana,
We're truly sorry to hear about your experience and understand how frustrating this has been for you. Please know that we take your concerns seriously, and this is not the experience we want our customers to have.
Our team always requests proof when needed so we can properly investigate and resolve issues in a fair and thorough way. We understand this may feel frustrating, but it's part of our process to ensure each case is handled responsibly. That said, if something went wrong with your order or communication, we want to make it right.
Please contact us at info@zorvera.com or via our website so we can personally review your case and work toward a solution. Your satisfaction matters to us, and we would appreciate the opportunity to resolve this.
Best regards,
Zorvera Customer Support
I NEED a refund of my 50 plus $…
I NEED a refund of my 50 plus $ dollars without using the booty trainer for any days. My daughter is ill and she can't use the product. It has not been used and packages are unopened. I have emailed your company for return label and return instructions and I have not received a reply.
April 2, 2025
Unprompted review
Reply from Zorvera
Hi Zyra,
Thank you for reaching out, and we’re really sorry to hear about your daughter’s illness. We completely understand your situation and want to help resolve this as quickly as possible.
We apologize for the delay in getting back to you. Please know that we take customer satisfaction seriously. We kindly ask that you contact us directly at info@zorvera.com so we can sort out your refund request and provide you with a return label right away.
We’re here to help, and we want to make sure you’re taken care of.
Best regards,
Zorvera Customer Support
It seems weird to me
It seems weird to me, that all of the persons who has given positive feedback, are “people” who only have given 1 review in total 🟰 the review to your product!
It seems to be a scam! With fake profiles to make the company look better!!
March 19, 2025
Unprompted review
Reply from Zorvera
Hello Lotte,
Thank you for sharing your thoughts. We truly value feedback from all of our customers, and we understand your concerns. Please know that we take transparency and authenticity seriously. The reviews you see are from real customers who’ve had experiences with our product, and we welcome all feedback—positive or constructive.
If you have any questions or concerns, please feel free to reach out to us directly at info@zorvera.com. We're always happy to address any issues and ensure you have the best experience with our brand.
Best regards,
Zorvera Customer Support
Horrible product
Horrible product. Actually zaps you. If you reach out for them to refund you, they do NOT honor the return policy as stated.
February 27, 2025
Unprompted review
Reply from Zorvera
Hi Kimberly,
We’re truly sorry to hear about your experience, and we appreciate you sharing your feedback. Our product is designed to help tone and sculpt, and it should never cause any discomfort or "zapping." It’s important to start with the right settings based on your body type, and we're here to help guide you through that.
Regarding your return, we do honor our return policy and would love to resolve this issue for you. Please contact us directly at info@zorvera.com or reach out through our customer support, and we’ll be happy to assist you in sorting this out.
Best regards,
Zorvera Customer Support
Disappointed, electrocuted & no return/refund
I’m actually kind of disappointed that I ordered it. Firstly there wasn’t a really informed description manual on how to use it and what all the parts are for, okay I googled it so I managed but still. But the most disappointing thing is that I only used it for less than a minute because I got electrocuted by it and now I can’t even return it because it’s opened. They also promised an e-book with it and I didn’t even get any info on it. I’m soo gutted that I didn’t read the real reviews before, it doesn’t even really work and they only post the good reviews so thinking about this, even this review will probably not be posted on their website. I feel like this site is really scamming people and I just lost 54€ for nothing. Just so sad because of the waste of money.
February 16, 2025
Unprompted review
Reply from Zorvera
Hello Kersti,
We’re really sorry to hear about your experience, and we truly appreciate you sharing your feedback with us. Your safety is our top priority, and we’re really concerned to hear about the issue with the device. We absolutely want to help resolve this for you.
Regarding the e-book, we apologize if it wasn’t delivered as expected. Please reach out to us directly at info@zorvera.com, and we’ll make sure to send it to you right away. We also want to make sure that we address your concerns with the device itself. Our support team will be happy to assist you in resolving the situation to your satisfaction.
We take all feedback seriously, and we are committed to improving. Please give us the opportunity to make this right.
Looking forward to hearing from you!
Best regards,
Zorvera Customer Support
It’s such a rip off
It’s such a rip off, you can get the exact same on Amazon for £10.
February 13, 2025
Unprompted review
Reply from Zorvera
Hello Pip,
Thank you for sharing your feedback. We’re sorry to hear that you feel this way. We take pride in the quality and effectiveness of our products, and we strive to offer great value to our customers. While you might find similar products elsewhere, we believe our BootyTrainer provides unique features and benefits that set it apart.
If you’re not completely satisfied, we’d love to assist you further. Please reach out to us at info@zorvera.com, and we’ll work with you to resolve any concerns.
Best regards,
Zorvera Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.