Same experience as everyone else. Ordered 3 months ago, received the email about a quality issue, sent 4 emails back and never had a response. I've been buying Zoya on Amazon and Nailpolish direct for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality products
High quality products, beautiful application, long lasting, eco-friendly, I won’t buy any other brand now. Currently wearing ‘Vee’
Great nail polish, terrible customer service
A nice selection of great nail polish, although they don't carry the newest shades. However the customer service is rubbish. I sent them an email about customs (I ordered from the EU) and they never replied, which in practice meant I had to pay VAT twice. Looking for a more customer-oriented place to get my Zoya polishes.

Reply from zoyapolish.co.uk
Nail Polish
First time ordering after finding out about Zoya. Excellent service from the start & nail polishes are just lovely.. colours are amazing. As im vegetarian great to know they are vegan & not tested om animals well done Zoya!! *****
Fabulous!!!
Absolutely gorgeous nail polish. I feel confident using this nail polish because of the chemicals it doesn't contain. The colours are vibrant and have excellent coverage. The polish lasts a long time without chipping. Zoya is my go-to brand and I will continue to collect more colours. The remover is also brilliant. Removes all polish and doesn't leave nails stained.
I have also tried the lipstick which is smooth and creamy and great colour.
I wouldn't use any other nail varnish
Originally bought years ago, as I had suddenly become sensitive to a wide variety of chemicals, especially toluene. I would now not use any other varnish. It is easy to apply, has good durability and does not go sticky like many other makes. I am still using colours I bought in 2012.
The best nail polish ever..
The best nail polish ever... Recommended to everyone.
I love the colours they’re top quality…
I love the colours they’re top quality polishes long lasting
The lip colours are also bright creamy moisturising and long lasting
Quick delivery and free if you spend over £20
The on line ordering is so easy and if you have to phone for anything they are very helpful and knowledgable nothing is too much trouble staff are very helpful
Gorgeous colours and long lasting
So many gorgeous colours to choose from. Really vivid colour, that just needed one coat and lasted a long time on my toes. Very pleased.
Great
I got nice pastel colours
The shine on them are really nice
Breathable and great shade range
I love Zoya Nail Polishes as there are…so many beautiful colours
I love Zoya Nail Polishes as there are lots of great colours to choose from. I think they are great value for money as they last ages. The polish glides on easily and the brush is the perfect size.
Absolutely love the colours
Absolutely love the colours, they are the best
Blu is the real MVP this summer
Blu is the real MVP this summer. Looks sooo nice with tanned skin and lasts longer than other brands! Also very easy to take off.
First class service and excellent…
First class service and excellent product at much better price than the high street.
My favorite nail polish brand
I'm obsessed with nail polish, I have almost 1000 bottles at this point. Zoya is by far my favorite, it's very long lasting and application is flawless. I love Pepper, it's my favorite dark red ever
What’s not to love.....
I love everything about Zoya nail polish: non-toxic, phthalate / formaldehyde free, great colour choices, excellent quality, fast drying, only one coat needed for great coverage & I’m always surprised by how long it lasts. Definitely worth the cost, my only challenge is deciding which colour to buy next ......
I highly recommend Zoya nail colours to…
I highly recommend Zoya nail colours to anyone. Besides being extremely affordable they are of an outstanding quality. The consistency of the colour is excellent. Once applied the colour doesn't chip and lasts for ages. I would urge anyone to take a look at what Zoya have to offer
I love the products and the delivery excellent
I love the products and the delivery 8s second to none. I recommend these products to friends and family. I really love the nail eat and drink also the wonderful colours of nail polish
Gorgeous and easy apply
Gorgeous shade, fabulous formula, and they last so long! Also very good brush, that is really important!
Amazing nail polish
is a great quality nail polish that I love. I also love that is free of certain harmful chemicals found in a lot of nail polish. I also use there acetone-free nail polish remover and it works just like acetone nail polish remover. Would recommend it to anyone!
Natural nail polish
High quality nail polish, accurate in the description of opacity. Bought 3 colours in the fab sale. Would buy more.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






