Ordered on 12th December and haven’t received my order but they have took the payment. DMd multiple times on Instagram, commented on Tik Tok and Instagram posts, emailed 2 different email addresses,... See more
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The only reason I've given 1 star is because I can't give 0. Ordered 2 weeks before Christmas 2021, still hadn't arrived by boxing day so contact them. They replied and said they would send a new one... See more
Customer service is absolutely shocking. Ordered a product on the 11th December. Didn’t receive anything, not even a shipping notification. Finally responded to my email a month later saying the can r... See more
Worst company ever bought from, ordered in December, emailed multiple times never responded to, then the final email I sent I swore as I was really annoyed, this got their attention and they said they... See more
Company details
Written by the company
ZS OFFICIAL has a stunning collection of vegan and cruelty free beauty products. Ranging from lashes to eyeshadows and makeup brushes. We are famous for our incredible pressed glitters which are super pigmented and sparkly. We have the most stunning eyeshadow palettes and the biggest range of colours for you to choose from.
Contact info
United Kingdom
- zsofficial.co
1.4
Bad
201 reviews
Hasn’t replied to negative reviews
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Wow, where do I start? Absolutely UNREAL products. Such an amazing small business and I genuinely wouldn’t wear any other lashes or use any other glitters!! The high lighters are just wow too! 😍😍
Wow, amazing products
December 3, 2021
Unprompted review
The best make up around
The best make up around. Has been killing it for so many years.
November 23, 2021
Unprompted review
amazing
such a lovely business , products are absolutely gorgeous and packaging is such good quality also , great affordable prices too!
November 22, 2021
Unprompted review
The products are AMAZING !!!!!!!!
The products are AMAZING !!!!!!!!! Literally best pallets I’ve ever used ! The only thing that is poor is the delivery time and communication is soooo bad. But the product is beautiful!
November 22, 2021
Unprompted review
This person scammed me of a lot of…
This person scammed me of a lot of money. There’s no customer service so when there’s a problem you just lose your money. She will delete your posts on her social media if you try to contact her in that way or say anything negative. Her glitters are a joke. Do NOT buy Any of them. She advertises one thing she sends you something else. I got kids glitter, play glitter for Gods sake! I’m so mad, so disappointed!!! And there’s no one you can call or talk to. She’s a small business, a one person business, and she doesn’t care.
October 28, 2021
Unprompted review
Product never arrived
Product never arrived, Poor customer service - company doesn't reply to emails, likely a scam.
October 27, 2021
Unprompted review
This brand is the best braNd for…
This brand is the best braNd for glitters I’ve ordered 4 times from here and each time quality and customer service has been 10/10
June 6, 2020
Unprompted review
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