Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... See more
Company replied
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See what reviewers are saying
Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... See more
Company replied
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... See more
Company replied
Just received all my new chocolate molds, and I love them all. The polycarbonate molds are fantastic, many more cavities in each mold than others that I have purchased, are detailed and nice and dee... See more
Company details
- #2 of 2 best companies in Baking Supply Store
- #1 of 1 best companies in Catering Food and Drink Supplier
- #1 of 1 best companies in Confectionery Wholesaler
- #1 of 1 best companies in Food Machinery Supplier
- #1 of 6 best companies in Food Products Supplier
- #1 of 2 best companies in Wholesaler
Written by the company
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
Contact info
Aspen Hills Green SW, T3H 0H6, Calgary, Canada
- 4037142751
- sales@zuccherocanada.ca
- zuccherocanada.ca
4.6
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zucchero Canada
Hi J Stone,
Thanks!! 😊
Fast shipping
Fast shipping! The chocolate melter was exactly as described and I’ve started using it with no issues. I will definitely choose Zucchero Canada again for my chocolate making supplies.
February 23, 2024
Reply from Zucchero Canada
Hi Ndels,
We're incredibly grateful for your review. Thank you for taking the time to share your feedback with us!😊
Excellent service.
Prompt order processing, communications updates and delivery. Thx Zucchero
February 2, 2024
Reply from Zucchero Canada
Hi Gary,
Thank you very much for your review 🤗
I was asked to review the product but I…
I was asked to review the product but I hadn’t received it yet at the time and so I wrote “I haven’t received it yet”. The customer service rep Kati contacted me to tell the exact delivery date. Long story short, she was very diligent to update me until I received the product. I was very pleased.
January 19, 2024
Reply from Zucchero Canada
Hi,
Thank you sincerely for both your patience and your review. Your feedback is truly valued! ;)
Reply from Zucchero Canada
We greatly appreciate your review! It is fantastic to hear that you had a positive experience with our service and found our products to be high quality. Thank you for being so supportive! 🤗
Bagatelle T65 Flour
Unique product (Bagatelle T65 Flour from France), easy shopping and payment, and quick delivery.
January 15, 2024
Reply from Zucchero Canada
Hello Andrew!
We're pleased with your review! Thank you so much ;) Stay tuned as we have something special for you in the next few weeks – I'll email you a collection of authentic French bread recipes from our Bagatelle France team 🙌🇫🇷🇨🇦🤗
Great products, prices and excellent service
I have ordered from this company for years (they used to be Delicacies Valley) and I have always received great products and reasonable prices and with excellent service.
January 9, 2024
Reply from Zucchero Canada
Hi Melissa!
We're overjoyed to have had you as our customer for years – your loyalty means a lot to us! 🤩 Thank you for sharing your review!
Warm regards,
Kati
Excellent service
Was guided to new website, found what we needed and it was shipped! All in a very timely manner! Thank you!
December 18, 2023
Reply from Zucchero Canada
Hello! We extend our sincere gratitude for your review. Your feedback is highly valued, and we truly appreciate it. ;)
A good Expirience for a good produect
1. Fast Delivery
2. Good Price.
3. Easy order process
November 6, 2023
Reply from Zucchero Canada
Hi Shay,
Thank you very much! Your review is genuinely appreciated! 🤗🙌
Thank you for your service
Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin.
Buying a bulk order just makes sence.
My ears also get a break from the complaints daddy has at the ridiculous cost of sudacream.
❤️🔥💯🫶
FYI replacing butter in a buttercream icing for melted cacao made for insanely good cupcakes.
🧁🧁🧁🧁🧁🧁🧁🧁🧁🧁🧁🧁🧁
November 12, 2023
Reply from Zucchero Canada
Hi Christina,
You're welcome! 🤗 Your positive feedback warms our hearts! It's fantastic to hear that our cocoa butter works wonders for your little one; that's brilliant! I also have a cacao butter tip: A dash in the morning for frying eggs—minimal quantity, no more oil splatters, and delicious results. It's a culinary game-changer! 🍳💕
I want to review with a special thanks…
I want to review with a special thanks to this company where it is difficult to buy products for panettone, such as the panettone needle, the pandoro mold and more as an Italian brand, Pavoni, Martellato, it's not a little, I'm really happy to have met you, keep up the good work thanks.👌
November 5, 2023
Unprompted review
Reply from Zucchero Canada
Hi Gianfranco,
Your review means a lot to us! Delighted to be your go-to for all things Panettone and beyond!! 🤗🙌
The experience was not bad
The experience was good, though I wasn't happy with the addition of an insurance charge that I didn't get a choice about having. Or the repeated request for my review. I know it helps your business and I understand but I've received close to 10 emails asking for my review.
Now personally if after the 4th email hadn't gotten a response I wouldn't send anymore.
But alas here we are...You've sent too many emails and I've been bothered enough to finally leave a review.
That being said the products and customer service are amazing. And I would recommend this company to anyone
September 4, 2023
Reply from Zucchero Canada
Hi An,
Thank you for taking the time to share your review. Our sincere apologies for any inconvenience caused by the multiple communications. It seems there might have been an error in our system, which is programmed to send only one email seven days after the purchase. We will review and rectify this to ensure it doesn't happen again.
Regarding the insurance, please note that it is entirely optional. You have the flexibility to add or remove it from your cart during checkout. While we recommend it due to the extended processing times with carrier companies for replacing lost or damaged items, please accept our heartfelt apologies for any confusion.
Thank you for your understanding!
Kati
Responsible and polite guys
September 24, 2023
Reply from Zucchero Canada
Hi Emad,
Thank you so much for your review; we truly appreciate it! 🙌🤎
It was first time that I ordered from…
It was first time that I ordered from them. Good quality product and excellent service. Looking forward to work with this company.
August 5, 2023
Reply from Zucchero Canada
Dear Natalia,
We are happy you're eager to continue using our products and services! Your review is greatly appreciated. Your feedback holds immense value for us!
Thanks 😊
Great product and customer service
Great product and customer service. I will be purchasing again.
July 20, 2023
Reply from Zucchero Canada
Hello Gillian,
We want to express our heartfelt gratitude for your review. Your feedback means the world to us! 🤗
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