Zulily 

I would give minus if it was possible. The clothing is cheap and fake, the prices are however European.
Avoid this site like a plague

Always great products and excellent customer service .

I once ordered a quilt, which I wrongly assumed would be a duvet, forgetting the American word is different. I explained my mistake and was told I would get a refund but to save me posting it back pls donate it to a homeless charity... wow best service I've had in years. Thank you zulily

Wanted to return an item out of several. Spent over $100! Zulily agreed to accept return and refund full amount. That didn't happen! Got the run around on full payment!! Only received back half! They sent me an email committing to full refund and no shipping costs! But, NOT!!! I was told just wait until your next statement you'll see your entire refund!! That never happened! Called their credit card company again just to hear Zulily needs to make corrections! Joke!
I'll never patronize their business again! Beware! At first you figure this company spent the time to setup sellers, hired an accounting firm and you figure they don't even have to pay rent for a brick & mortar! Allegedly! How clever! That makes it likely to have returns fully refundable! NOT! I'm done!! I'll continue with a reputable company like Amazon!

Pleasantly surprised!

I’ve ordered 2 dresses for my 7 year old daughter and niece. Both dresses came earlier than expected and was really good quality. Good value for money.

Got stuff I didn’t order and would cost me to send it back
So stuck with it 😕

Just ordered two items. I'm a UK 10/12 with small bust. Ordered a fleece in size large. I never order large from anywhere so was a bit afraid it would be way too big, but figured it will be ok over other clothes. It fits like a second skin, way too tight for that type of clothing. Second item is clearly a second as it had two of the decorative buttons missing. Having stuff come from the US means there is a long wait time, and haven't even looked into returning them as I just haven't got the time or energy to argue about returns and who is going to pay for it etc. UK companies have the Sale of Goods Act to answer to, US not so much.

Ordered a bracelet. Firstly had no idea it was coming from USA as it was priced in UK pounds. Secondly it is a piece of c**p!. £22 plus shipping for something that looks like it it is worth £3. It was going to be a present but I would be embarrassed giving it!

Would rate zero if possible
Avoid at all costs. Items don’t arrive

I have been a Zulily customer for 4 years and haven't had any problems with them. If something wasn't suitable I have always been refunded. You had to return goods in the recent past to get a refund but now when you e-mail them to arrange a return they refund you within a couple of days and say there is no need to return the items and to give them to someone else or a charity etc. If an item becomes unavailable after ordering, they always give me store credit as a goodwill gesture to go towards my next order. I, like some other reviewers, found the size guide to be rather inconsistent when I first started shopping with them but I have found that ordering a larger size than English sizing usually fits. Sometimes the item is too small and at others too big. It is trial and error sometimes. You do have to wait a while for some items but that's just the way It is. But I love their clothing. The styles are unique and more interesting compared to the usual high street. I have always found their customer service to be very helpful and they are always quick to answer my e-mails. I am very satisfied.

Zulily use Yodel to deliver some parcels. Today, the Yodel delivery guy threw the Zulily parcel over my deck and it hit the glass on my front door. When I told him not to do that he laughed and drove away. I emailed Zulily and Yodel about the incident. Yodel hasn’t responded, but Zulily sent me a template response that basically said nothing.
I spent thousands with Zulily every year for 5 years, but once my current orders are fulfilled I will cancel the account.
I will not buy from any company with such poor customer service and delivery.

I made an order one item came damaged and was told I’d get a refund and the other item was cancelled.
It’s been over a month and I still have not received my refund!
Ridiculous. DONT SHOP WITH THEM

I've used Zulily many times and have never had any problems. If something doesn't come up to scratch they've refunded straight away.

Bought the silver tortoise earring go, well they are so small , I would only recommend for a small child , also the company rip you off on shipping . Will certainly not be buying from these again and will delete they d

I am furious with my purchase from Zulily. The item I bought was about $11. Plus shipping and handling it came to about $18 - Not bad for something I wanted. When it arrived 3 weeks later I found it was WAY too short. Decided to return. Then I read about the $8 something return charge. So an Item that I paid $18 for and returned I would receive a $2.88 credit for. That's ridiculous. No wonder I tend to shop on Amazon or in brick and mortar stores. I will give it to my local Thrift shop rather than send it back so they can scam someone else.

Do not recommend family friend. I recommended my daughter. Zulily advertise £25 when the person uses the link and the item is shipped. First email address did not work so she tried the second. Both my daughter and her husband work all day and there was nowhere secure to leave the parcel. So the best option for delivery was my house. Her dad is at home all day and could take the parcel in. I had not received the £25 so queried it first Zulily said my daughter hadn’t used the link, Then when I sent proof I was informed that she had used the same address. She does not live with me, I emailed all the information and her address. So be aware. Consequently the item will be returned to Zulily for a refund and nether I or my daughter will be dealing with such a disreputable company that have bad ethics and poor customer service. YOU HAVE BEEN ADVISED

I buy ona regular basis from Zulily. I can't resist their excellent offers and have always been thrilled when I receive my goodies. On a couple of occasions when an item didn't fit customer services were brilliant. I can't praise them enough.

I think zulilly range of items are fantastic.
Beats all other clothing website's.
Received my items today with no problems from start to finish.
I'm definitely confident to buy more from them. The stuff is just quirkier and looks more appealing than day our UK sites.
I am aware of the bad reviews and it can put people off buying but I thought I'd give it a go and am 100% satisfied.!

Love Zulily. Have been very pleased with everything I've bought. Good quality clothing for great prices.

I have been shopping with Zulily for almost 3years we're good and customer service but recently started having big problem.they sizing are not accurate even after following the size guide absolutely rubbish and I worked for a catalogue company so I know better with sizing . Many orders mainly shoes were sent back as well clothes or donated as they were no good to me . Most of they stuff are from China guys so I would be careful before buying from them and quality are poor including most jewellery. Recently they emailed me saying they will be closing my account as I have done too many returns even though these are with images of evidence damaged or bad quality on every item .I was disappointed how they had decided this . I still at the time had couple of items due to come out and one received which were needed to be returned as the shoes were tight fitting and they reply is sorry can't help your account is closed WTH !!!! Couldn't return them and still not received my other orders again emailed them about it and they refused to help as my account was closed .. how disgusting after shopping with them for soo long this is how they treat they customers.. would not recommend stick to Amazon shopping same quality and cheaper price ..