Zuralo Myshopify Reviews 104

SCAM- avoid at all cost they take your money then dont deliver. They dont reply to emails and phone number not valid. Absolutely disgusting.

Contact number is inactive, email address seems general and when you put a query through nobody responds,there is no way of tracking the order and there is no padlock on the website link. My order never came and it was quite expensive. I am very disappointed and I will always look for genuine websites from now on even if it means being extra and paranoid. They are undoubtedly, 100% a scam -FRAUD! WHEN YOU SEE ZURALO DO NOT ENTER THIS WEBSITE!

Very frustrating! Ordered item 23rd May and no communication since them. Have tried calling and it just rings and when I whatsapp it doesnt deliver!
Gutted I didnt read reviews first, money down the drain.

AVOID!!!!!!

Absolute scam do not use , product never received, Hotmail address as contact , payment goes to somewhere in France!
Avoid

Scam scam scam they took payment for an aircon unit and then disappear from the face of the earth! Kicking myself but as I was on shopify I was fooled into trusting it!

Avoid this website it’s a scammmm… your order will never arrive . Very disappointing

Absolutely fuming and really annoyed with myself for ordering from these scumbags. Do not order. The annoying thing is they are still on Shop as one of their retailers! Phone number doesn’t exist and they don’t respond to emails.

I wish I had come here first before purchasing in this store. Payed for the item and never got it. They don't reply the email we send and just don't care. I don't understand how this website is still active with so many bad reviews.

I wish i had checked here first 🥺
Complete scam....

AVOID AVOID AVOID. Pretty sure this is a scam. The website makes claims that are simply untrue. No response from 'chat' online, contact number not in use, personal email address for enquiries also unresponsive. Fishy...

THANK GOD FOR BARCLAYCARD . . . .

Ordered an Air Conditioner from Zuralo (Shopify) - money taken - but no delivery. Company based in France. Thank fully the lovely people at Barclaycard were of great help. ALWAYS READ THE REVIEWS NEXT TIME !

Proper scam this!
Everyone of us in the reviews section seems different transaction details.
Phone number doesn't work for me, emails is unanswered.
Aircon never arrived nor had any dispatch details. Sad really as I thought it could be trusted as it was on the 'SHOP' app.
Thankfully used Zilch so disputing it as we speak today 28/05/26

Item ordered and payment taken. Has not arrived and probably never will. Phone contact number inactive. Email support is a dud.

Ordered an outdoor storage on 13th May
Wish I had read reviews
Do not order from here
They will take money and not deliver
If I could rate a minus i would

* ZER0 Star.
* S C A M
* TAKE YOUR MONEY AND NOT DELIVERY THE GOODS
* DONT RESPONSE TO EMAILS
*Thankfully my bank refunded me.

I have reported this company. Such a shame that it's still taking people's money.

Scammed.
Take money and dont respond to email or phone and its a fake address
Avoid.
How this gets a 1.4 rating when everyone rates them a 1 is bizarre.

Ordered a Keter outdoor storage box it's never arrived, The name on my bank statement was GAABVIS and the Zuralo address is a semi detached house in Scotland according to Google maps, if you've been scammed like me contact your bank and report it, they could have a reoccurring payment going out of your account this can be cancelled through your bank.
My bank are investigating GAABVIS but cannot investigate Zuralo because that name doesn't appear on my bank statement.

BEWARE! The company is a scam. Avoid! You pay your money and never get your product. I called the company contact number and it comes up Potential Fraud. Emailed loads of times but no replies. The company uses the Shop app which makes you feel like its legitimate, its not. And Shop are unable to help at all.

Total fraudulent website and company! Once you place and order and pay for item, you don’t get anything. Not even a reply to your phone or emails. We had to contact our bank to raise it as a fraud as we did not get the item and even a single reply.
The email and phone are personal and not business so don’t expect a reply. Totally agree with all the negative reviews. Don’t know why such company exists and allow to trade in UK?