Zuralo Myshopify Reviews 104

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, most reviewers were let down by their experience overall. Many customers report ordering items, receiving a confirmation email, but never receiving the product they paid for. People frequently mention that their payments are taken, but no goods are ever sent, leading to a strong consensus that the website's legitimacy is questionable. Reviewers also consistently highlight a complete lack of communication, with emails going unanswered and phone numbers being inactive or not connecting. Some people were dissatisfied with the website's legitimacy, noting the absence of a padlock on the link and the use of personal email addresses for contact. Conversely, a small portion of people felt that they were able to recover their money through their banks or payment services, indicating some success in disputing transactions.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items never arrive... See more

Payment

Customers consistently note negative experiences with payment, reporting that payments were processed but... See more

Website

Reviewers express strong dissatisfaction with the website, frequently advising others not to order from it... See more

Customer communications

Customers had negative experiences with contact, frequently reporting that contact numbers were inactive or... See more

Product

Reviewers highlight significant dissatisfaction with product delivery, with many reporting that items ordered... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more

Rated 1 out of 5 stars

Very frustrating! Ordered item 23rd May and no communication since them. Have tried calling and it just rings and when I whatsapp it doesnt deliver! Gutted I didnt read reviews first, money down th... See more

Rated 1 out of 5 stars

I would give less than one if I could . This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact n... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

104 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Company Fraud

I bought a rattan furniture a week ago and I never receive anything. the company do replay email, i don have shipment number. I reported fraud, meaning, do not buy from this site. This is not a product sale, they just steal your money with a promise of sale.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!!

DO NOT USE!!!!!
Ordered two small sheds. Never arrived no communication. Email sent no reply, no contact number just said number not recognised.
SCAM !!!

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered garden chairs scam

Ordered garden chairs, one email to state my order. Then no updates, bank says the firm who took my money (different name to the one on google) are a plumbing and heating company?!
Emails are unanswered and phone number is fake.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Regret not checking Trustpilot reviews…

Regret not checking Trustpilot reviews and contact details before purchasing. THIS IS A FAKE BUSINESS. Orders taken but never shipped. Tracking details are false. Business email is hotmail, business phone number is a mobile, business address is residential. Contact is ignored. My advice don’t purchase anything from here and if you have already file a small claim to try and stop this fraud.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Ordered a vanity unit which never arrived and the company name was not Zuralo on my bank statement but some construction company wish I looked at the online reviews before I ordered. DO NOT order from this company

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately Im unable to rate in…

Unfortunately Im unable to rate in minus it would definitely be below zero... absolut scumbags ...have taken the money but no goods .. unreachable ...fake email and contact number ...DO NOT BUY ANYTHING!!!

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

ordered a keter box

ordered a keter box. Never arrived and paid £90. Did my research and found my money had been taken from a bank in France. Got money back through my bank who are now investigating them. Shame they cant get a proper job and stop robbing people of their hard earnt money. AVOID

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered an outside storage unit I0 days…

Ordered an outside storage unit I0 days ago. No response to emails on prospective shipping date or how long it would take to prepare an order for shipping. Site is a scam & would give it a Zero if I could. So, I will be raising a dispute with my Bank.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from Zurola scam site

Wish I seen these reviews before I ordered a garden shed. Total scam they don’t reply to emails and telephone number doesn’t work. why hasn’t this website been taken down. Paid via a credit card so hoping I will get my money back. Do not order from this site.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. Ordered garden shed in April, still states preparing for delivery. Telephone number for customer services is inactive and have sent 4 emails with no reply. Complete scam

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

I would give less than one if I could .

I would give less than one if I could .
This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact number does not exist .
The address search brings up a residential house . The items listed are of high value , so I ADVISE , DO NOT DEAL WITH THIS COMPANY , they take your money but don’t deliver .

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Do not order from this company

Garden tool shed ordered early-mid April but has not been delivered. I am unable to contact Zuralo by phone or email (phone number does not exist). Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

May 2, 2026
Unprompted review

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