Zuralo Myshopify Reviews 104

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, most reviewers were let down by their experience overall. Many customers report ordering items, receiving a confirmation email, but never receiving the product they paid for. People frequently mention that their payments are taken, but no goods are ever sent, leading to a strong consensus that the website's legitimacy is questionable. Reviewers also consistently highlight a complete lack of communication, with emails going unanswered and phone numbers being inactive or not connecting. Some people were dissatisfied with the website's legitimacy, noting the absence of a padlock on the link and the use of personal email addresses for contact. Conversely, a small portion of people felt that they were able to recover their money through their banks or payment services, indicating some success in disputing transactions.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items never arrive... See more

Payment

Customers consistently note negative experiences with payment, reporting that payments were processed but... See more

Website

Reviewers express strong dissatisfaction with the website, frequently advising others not to order from it... See more

Customer communications

Customers had negative experiences with contact, frequently reporting that contact numbers were inactive or... See more

Product

Reviewers highlight significant dissatisfaction with product delivery, with many reporting that items ordered... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more

Rated 1 out of 5 stars

Very frustrating! Ordered item 23rd May and no communication since them. Have tried calling and it just rings and when I whatsapp it doesnt deliver! Gutted I didnt read reviews first, money down th... See more

Rated 1 out of 5 stars

I would give less than one if I could . This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact n... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

104 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Scam company

Scam company . Bought a dresser off their website. Never turned up and impossible to get hold of them. Luckily I bought on my credit card so was protected. But avoid these fraudsters

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They do not have any products they just take money, Do not respond. Do not do any business with them as you will be ripped OFF.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Thieving b***ards

Ordered a tool shed and surprise, no tool shed, no response to email and a phone number that is inactive. DO NOT BUY ANYTHING FROM THESE THIEVES. I’m now reporting them to the authorities

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Item ordered was not delivered

Item ordered was not delivered. I was unable to contact Zuralo by phone or email. Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Complete Scam.

Complete Scam.

Ordered an outdoor tool shed which I never received website just says being prepared for delivery.. No response to emails.
Do yourself a favour and don't order from here. Nothing but a con

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Do not use. You will not receive your order. I was able to dispute my transaction with my bank and got a full refund (thank you HSBC).

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Not even one star!

Can’t believe I was silly enough not to check here first. Complete scam. Taken my money and order still says processing after over a week. Not even dispatched. Never received anything. Phone number doesn’t work, cuts off, clearly doesn’t exist. Emails bounce back. Absolutely disgusting business. Money is being paid to a company in France called CR group that has nothing to do with ‘ZURALO’.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Similar to the previous reviews

Similar to the previous reviews. No reply to emails and the number cuts off straight away. Paid by credit card, so have filled out a dispute form and hopefully it gets sorted. Very annoyed as I'm normally really thorough with regards to legit sites etc. Do not purchase from this site.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

***SCAM AVOID**

SCAM - No response to emails. Telephone number doesnt work. Ive been refunded. Better luck next time Zuralo you piece of sh1t!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

ZURALO IS A SCAM - AVOID

Placed and paid for an order, received a confirmation email, then nothing. Tried to contact them by phone and email, but no reply. The number given doesn't exist, and neither does the email address. They appear to have a way to track your order, but surprise surprise that doesn't work either

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Product didn't arrive. Emails not answered. Payment went to somewhere in France.
Operate apparently from a domestic property in Edinburgh. Have reported to Trading Standards.

Do not touch - scammer!!!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website

SCAM Website, do not part with your hard earned cash. Fortunately I paid with a credit card just in case, good job I did as after 3 weeks of waiting my order had still not even been despatched. They do not answer emails, the phone number drops dead as soon as you ring it and the chatbot just states that the order is awaiting fulfillment. Even the Chinese websites manage to get stuff out to me within 2 weeks. This websites payments go to a company called homeagen.

April 10, 2026
Unprompted review

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