Travelled to and from Malaga airport. Arriving at the airport, the driver wasn’t to be seen so we had to call the company and told he will be there in 5 minutes. Waited about 20 minutes until the driver met us at arrivals.
Getting picked up from our hotel, there was no sign of the driver at the booked time. We waited 5 minutes then called them, for them to then message us via WhatsApp for some reason instead. Were told the driver is 5 minutes away, still no sign. Contacted again and they said there was a problem and another driver is now coming, another 10 minutes. In total, we waited 25 minutes until a driver arrived to pick us up.

I wouldn’t use or recommend this company, and particularly wasn’t impressed that they didn’t contact us first at all to tell us that the drivers are late etc.