Review of Taxi2Airport.com


Rated 1 out of 5 stars

Taxi2Airport No Show

We booked a transfer from Athens Airport to Piraeus Port Hotel through Expedia.ca. They booked us through Taxi2Airport who in turn commissioned Tlt Services P.C. to pick us up and take us to the airport. We arrived at the airport, collected our baggage and went to the pick up meeting point. There was no one there to meet us. We searched the area and there was no one with our name on a card to greet us. We asked drivers who were there if they knew of this company and no one did. We continued to inquire for 45 minutes. We finally decided to take a taxi from the taxi stand. We have contacted Expedia and Taxi2Airport to get compensation. Taxi2Airport did an investigation and said that the taxi driver was there. They refused to compensate us. We paid for a service we did not receive. Do not use Taxi2Airport they are not a reputable company. After many phone calls Expedia did compensate us however we were out of pocket for the extra charge of using the local taxi at the taxi stand not to mention the stress of the situation when you are starting a holiday.

August 31, 2024
Unprompted review

Reply from Taxi2Airport.com

Dear Julian,
Greetings once more from Taxi2Airport Transferz.

Thank you for contacting us and sharing your experience. We understand that this situation was frustrating, and we apologize for any inconvenience.
 
We appreciate your feedback, but as informed on previous communications, based on the information we have, we can confirm that the driver was at the pickup location on time. Without any proof or confirmation from your side, we can't proceed with your request. We understand that this isn't the outcome you wanted, and we're sorry for any disappointment.
 
Again, we apologize for the inconvenience, and thank you for your understanding. Please don't hesitate to contact us if you have any more questions or need help with future bookings.