Had a text for the taxi pickup
Had a text for the taxi pickup, waited but no one came, after 20 minutes went to hotel reception who rang the company to be told ‘the driver made a mistake’!!!!!!!!! They would send a replacement in 2 minutes, 10 minutes later a taxi arrived, not good service, stressful, will not be using these again !!!!!!
Reply from Taxi2Airport.com
Dear Paul,
Greetings from Taxi2Airport at Transferz.
Thank you for bringing this matter to our attention. To thoroughly investigate this matter and review the details with our local team, could you please provide us with your booking details, such as the booking reference number of your scheduled pickup? This will allow us to assess the situation and take the necessary steps to prevent similar incidents in the future.
We value your feedback and appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust in our services.