I purchased an Ergo 24hr office chair back in late 2024, which arrived quickly within a couple of days. The chair has been great, but unfortunately developed a fault in the locking mechanism. I reac... See more
Company replied
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I purchased an Ergo 24hr office chair back in late 2024, which arrived quickly within a couple of days. The chair has been great, but unfortunately developed a fault in the locking mechanism. I reac... See more
Company replied
Bought a chair from them after seeing it reviewed so well. When it came I was shocked at the poor quality of it, return policy is useless as I'd obviously opened the box. I decided to write a review f... See more
Company replied
Ordered a Nautlius Resolute executive mesh chair from 121 Furniture. As a first time buyer I was worried about some of the negative review I saw, let me assure you that they are all false. Had some qu... See more
Company replied
Just bought an Ergo office chair from 121 for home use. Seemed too cheap to be true, much better price than anywhere else online. So I was a little bit apprehensive but no need to be at all. Delive... See more
121 Office Furniture are a small family business that incorporates 3 on line sites 121 Office Furniture, 121 Home Furniture and TV Mount Brackets.
5 Mid Rd, G67 2TT, Cumbernauld, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered a Cabrini desk online from 1-2-1 as it was priced significantly cheaper than other suppliers. Like the previous review, I too was a little apprehensive that it was so much cheaper than some other suppliers but as the purchase was just over £100 and I used my credit card I knew it would be covered by the Section 75 guarantee if anything went wrong. Upon ordering I received email confirming order and the item was delivered two days later as advised ( I ordered Sunday evening and item delivered on Tuesday). I even rang and spoke to the company to check the delivery date and got through with ease. The desk was straightforward to assemble (although best to use two people if possible) and I’m very pleased with the quality of the product, it’s exactky what I was looking for. Overall, excellent company and service and I will certainly use again and recommend to others.
Just bought an Ergo office chair from 121 for home use. Seemed too cheap to be true, much better price than anywhere else online. So I was a little bit apprehensive but no need to be at all.
Delivered on time, had a short email correspondence too over a delivery question, swift courteous response.
I would use again without hesitation.
I ordered a student desk for my son on New Years Eve afternoon, and it arrived on 3rd January, with an apology for the delay! Great service, good price and a good, solid, quality-built product, easy to assemble with clear instructions and lots of spare screws etc. Couldn't be happier - will use 121 again.
I cannot fault this company. I have ordered from them twice now. I have just received twenty more chairs for our church. Service and website are very good and the chairs were delivered the day after ordering. Nice quality at a good price.
I ordered a computer desk late on Friday evening and it was delivered on Tuesday. Very pleased with both the price I paid and the speed of delivery. I would definitely use this company again.

Reply from 121officefurniture
I purchased a set of bunk beds. The whole experience from placing my order through to delivery was excellent. I was updated on a delivery date and then allocated a slot which I could monitor. On arrival the beds are excellent value for money and I am extremely pleased with the quality. They are exactly as described. I would not hesitate to use this company again and can strongly recommend them.
A delightful company to deal with, with a real personal touch. The delivery was on time, and communication at every stage was excellent.
I cannot fault this company at all. I ordered a bookcase and it arrived the following day. Excellent service and polite staff. I am extremely pleased with the product and I will definitely use this company again. Thank you so much.
A small family business offering great service throughout the ordering and delivery process. I found a bookcase I was looking for at very competitive price. Ordering was easy and communication efficient and very friendly. Delivery was spot on. I would have no hesitation in ordering from this company again!
I was a little concerned when I initially ordered as there isn't much online about this company but I found a leather chair I was interested in so at 3pm I made the order, I got a payment confirmation email straight away and a friendly email also, its arrived the next day! I was going to order with Amazon as I am a prime member and it would have arrived next day also but 121 Office furniture were £22 cheaper so I went with them and I am glad I did and will go to them again! I would advise anyone to go with this company they offer a fast, efficient and personal service. 5*
What a great company to deal with. I found them through the recommendation of a colleague. Next day delivery (included in the price!) and even a call to arrange the delivery time around my schedule.
Found the site on internet - easy to identify what I wanted, was the cheapest price, ordered. Delivered 2 days later, no fuss to assemble - all very professional.
I placed an order at 9pm on Friday for a desk and it arrived this morning, Tuesday.
When I called to check the order and delivery times, the phone was answered by a very courteous gentleman who quickly found my order and talked me through what would happen next.
I'm always a bit skeptical about buying from the cheapest supplier but this has proved me wrong.
I'd happily use them again and would wholeheartedly recommend them.
Was initially reluctant to place an order with this company as I couldn't find many reviews but eventually I ordered 2 office chairs through their website. Easy process. I emailed them about the delivery day and got a pretty instant response. Very polite and helpful. No hesitation in recommending them or using again. Friendly, honest company and as a bonus I absolutely love the chairs! Good experience all round.
This is a family business thats put service first. I placed an order inquiry and recieved a phone call back very quickly in deed with all the information i required in a very honest manner. I would recommend them without hesitation.
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