121officefurniture Reviews 

159
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I purchased an Ergo 24hr office chair back in late 2024, which arrived quickly within a couple of days. The chair has been great, but unfortunately developed a fault in the locking mechanism. I reac... See more

Company replied

Rated 1 out of 5 stars

Bought a chair from them after seeing it reviewed so well. When it came I was shocked at the poor quality of it, return policy is useless as I'd obviously opened the box. I decided to write a review f... See more

Company replied

Rated 5 out of 5 stars

Ordered a Nautlius Resolute executive mesh chair from 121 Furniture. As a first time buyer I was worried about some of the negative review I saw, let me assure you that they are all false. Had some qu... See more

Company replied

Rated 5 out of 5 stars

Just bought an Ergo office chair from 121 for home use. Seemed too cheap to be true, much better price than anywhere else online. So I was a little bit apprehensive but no need to be at all. Delive... See more

Company details

  1. Furniture Store

Information provided by various external sources

121 Office Furniture are a small family business that incorporates 3 on line sites 121 Office Furniture, 121 Home Furniture and TV Mount Brackets.


Contact info

4.0

Great

TrustScore 4 out of 5

159 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(159)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product and service.

I ordered a Cabrini desk online from 1-2-1 as it was priced significantly cheaper than other suppliers. Like the previous review, I too was a little apprehensive that it was so much cheaper than some other suppliers but as the purchase was just over £100 and I used my credit card I knew it would be covered by the Section 75 guarantee if anything went wrong. Upon ordering I received email confirming order and the item was delivered two days later as advised ( I ordered Sunday evening and item delivered on Tuesday). I even rang and spoke to the company to check the delivery date and got through with ease. The desk was straightforward to assemble (although best to use two people if possible) and I’m very pleased with the quality of the product, it’s exactky what I was looking for. Overall, excellent company and service and I will certainly use again and recommend to others.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Ergo Office Chair

Just bought an Ergo office chair from 121 for home use. Seemed too cheap to be true, much better price than anywhere else online. So I was a little bit apprehensive but no need to be at all.
Delivered on time, had a short email correspondence too over a delivery question, swift courteous response.
I would use again without hesitation.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Quick, quality and good value

I ordered a student desk for my son on New Years Eve afternoon, and it arrived on 3rd January, with an apology for the delay! Great service, good price and a good, solid, quality-built product, easy to assemble with clear instructions and lots of spare screws etc. Couldn't be happier - will use 121 again.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Very good service and prices.

I cannot fault this company. I have ordered from them twice now. I have just received twenty more chairs for our church. Service and website are very good and the chairs were delivered the day after ordering. Nice quality at a good price.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

Speedy deliver and very good price

I ordered a computer desk late on Friday evening and it was delivered on Tuesday. Very pleased with both the price I paid and the speed of delivery. I would definitely use this company again.

November 9, 2018
Unprompted review
121officefurniture logo

Reply from 121officefurniture

Moira

Thank you for your kind words. We try our best as a small family business to exceed expectations. I hope we can assist you again in the future.

Regards

Michael

Rated 5 out of 5 stars

I purchased a set of bunk beds

I purchased a set of bunk beds. The whole experience from placing my order through to delivery was excellent. I was updated on a delivery date and then allocated a slot which I could monitor. On arrival the beds are excellent value for money and I am extremely pleased with the quality. They are exactly as described. I would not hesitate to use this company again and can strongly recommend them.

September 29, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

I cannot fault this company at all. I ordered a bookcase and it arrived the following day. Excellent service and polite staff. I am extremely pleased with the product and I will definitely use this company again. Thank you so much.

January 18, 2018
Unprompted review
Rated 5 out of 5 stars

A small family business offering great …

A small family business offering great service throughout the ordering and delivery process. I found a bookcase I was looking for at very competitive price. Ordering was easy and communication efficient and very friendly. Delivery was spot on. I would have no hesitation in ordering from this company again!

November 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I was a little concerned when I initially ordered as there isn't much online about this company but I found a leather chair I was interested in so at 3pm I made the order, I got a payment confirmation email straight away and a friendly email also, its arrived the next day! I was going to order with Amazon as I am a prime member and it would have arrived next day also but 121 Office furniture were £22 cheaper so I went with them and I am glad I did and will go to them again! I would advise anyone to go with this company they offer a fast, efficient and personal service. 5*

October 13, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

What a great company to deal with. I found them through the recommendation of a colleague. Next day delivery (included in the price!) and even a call to arrange the delivery time around my schedule.

September 23, 2016
Unprompted review
Rated 5 out of 5 stars

Office Chair

Found the site on internet - easy to identify what I wanted, was the cheapest price, ordered. Delivered 2 days later, no fuss to assemble - all very professional.

September 21, 2016
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient and good value

I placed an order at 9pm on Friday for a desk and it arrived this morning, Tuesday.
When I called to check the order and delivery times, the phone was answered by a very courteous gentleman who quickly found my order and talked me through what would happen next.
I'm always a bit skeptical about buying from the cheapest supplier but this has proved me wrong.
I'd happily use them again and would wholeheartedly recommend them.

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great Company

Was initially reluctant to place an order with this company as I couldn't find many reviews but eventually I ordered 2 office chairs through their website. Easy process. I emailed them about the delivery day and got a pretty instant response. Very polite and helpful. No hesitation in recommending them or using again. Friendly, honest company and as a bonus I absolutely love the chairs! Good experience all round.

May 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

This is a family business thats put service first. I placed an order inquiry and recieved a phone call back very quickly in deed with all the information i required in a very honest manner. I would recommend them without hesitation.

December 13, 2013
Unprompted review

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