I was struggling to navigate online quotes to accurately insure my car. Kasey, demonstrated excellent knowledge regarding potential pitfalls for my personal situation. He researched a number of diffe... See more
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Review summary
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Josh was excellent, found van insurance for my grandson which seemed near on impossible with every other company He was friendly helpful and got back to us when he could keeping us informed at every... See more
Company replied
Many thanks to Josh, who was professional, helpful, and answered all my questions. Gave us a really competitive quote and the best thing of all, a direct number to him in case of future queries. Tha... See more
Company replied
I m having a great experience with One Answer Insurance since day 1 and on top of this at renewal they really maked my day . KIRSTY the lady that I ve spoken with regarding my renewal she went with... See more
Company replied
Company details
- Insurance Broker
- Auto Insurance Agency
- Insurance Agency
- Insurance Company
- Motorcycle Insurance Agency
- Personal Insurance Company
About 1 Answer Insurance
Written by the company
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Contact info
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, United Kingdom
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always friendly and way to deal with 🙏…
Always friendly and way to deal with 🙏 thank you
April 30, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
She was wonderful
She was wonderful. Very patient over matters and clear communication.
Couldn’t praise enough how great she was. Very thankful and grateful.
April 30, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent stuff.
I want to say thank you to Josh Simmons for the time, the way of communication and the very good service on the subject of my taxi insurance. Thank you Josh.
April 30, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very bad customer service cheating…
Very bad customer service cheating never can trust very bad bad company robbery company
April 7, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Shocking insurance company
Shocking insurance company. No way professional at all. I thought I was insured when I wasn’t. No correspondence off them, email or phone call. You call, lucky to get them pick up to
April 16, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Both Jake and Drew have been very…
Both Jake and Drew have been very patient with me whilst they have arranged Taxi Insurance for me for the first time. I would highly recommend their support and service.
April 16, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very professional service
Very professional service. Everything explained in detail from the first phone call and any queries raised after that were promptly answered.
April 8, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Edward was great
Edward was great, went through policy throughly and got me a great price compared to last year
April 15, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Really good customer service
Really good customer service, full explanation of policy and add ons available, staff keep their word and do the best they can for you
April 14, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Agent was helpful and patient and…
Agent was helpful and patient and returned the call at the appointed time
April 8, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Absolutely awesome service
Absolutely awesome service. Glad I returned to my go to company where I returned to private hire
April 7, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Communication was great,very helpful…
Communication was great,very helpful top customer service
April 8, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very very happy with the professional…
Very very happy with the professional service
Chris Greenwood is an asset to the company
Will be recommending him and this company to everyone i know
Thank you and blessings 🙏
Kaldeep
April 10, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
They ere attentive and everything went…
They ere attentive and everything went smoothly. Thank you
April 1, 2026
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Lovely and kind very pilot helpful
Lovely and kind very pilot helpful
April 10, 2026
Unprompted review
Reply from 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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