Arma Insurance Reviews 527

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their dedication to finding suitable solutions. Many people found the service to be outstanding, noting the efficiency, clear communication, and overall ease of the process. Consumers frequently mention receiving excellent prices and great value for money, often significantly lower than other companies. The customer service is repeatedly described as exemplary, with reviewers appreciating the personalized and supportive approach from start to finish. However, some customers also noted feeling a bit rushed into taking out a policy at certain moments.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Price

Consumers find price to be positive. Many reviewers praise the competitive and affordable prices, with some... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andre was really helpful today, i would recommend him to anyone.. he made the whole process alot easier throughout and i appreciate the time he took and the extra lengths i felt he went to ensure i wa... See more

Rated 5 out of 5 stars

Yess I would love to thank Fraser he was most kind and helping with great price compared to other company that was charging double . I feel I’ll be with Arma Insurance for a long time coming thanks to... See more

Company replied

Rated 5 out of 5 stars

Fraser was absolutely outstanding, incredibly helpful, knowledgeable, and genuinely friendly. He went above and beyond to find exactly the solution I needed, and at a price far cheaper than any other... See more

Rated 5 out of 5 stars

ARMA insurance is absolutely phenomenal. I've used them for 3 vehicles, and they've gotten me great prices. I'm only going to be using them in the future, and I'll be recommending them to all friend... See more


Company details

  1. Insurance Broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

527 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Shout out David

Big shout out to David, I had a very positive experience. He was professional throughout the entire process, taking the time to clearly explain all the options available to me without any pressure. His knowledge really stood out, he was able to answer all my questions confidently and made sure I understood the details before making any decisions.

What I appreciated most was his understanding approach. He listened carefully to my needs and concerns and tailored his recommendations accordingly, which made the whole experience feel personal rather than transactional. Overall, I felt well-supported and informed, and I would definitely recommend his services to anyone looking for reliable and trustworthy service. See you at renewal.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The whole procedure was very straight…

The whole procedure was very straight forward it was James who dealt with the policy, he was very polite and made everything uncomplicated by explaining things clearly. Would definitely recommend.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to a young man about my upcoming…

Spoke to a young man about my upcoming insurance needs as i have a DR10 endorsment! Explained everything clearly and consicely. He was courteous and polite,understanding my dilema. Not only was he giving me a good deal he was a pleasure to talk too! Keep that man as he is a benifit to your company!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Yess I would love to thank Fraser he…

Yess I would love to thank Fraser he was most kind and helping with great price compared to other company that was charging double . I feel I’ll be with Arma Insurance for a long time coming thanks to Fraser for every much love 🫶

April 23, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you so much for sharing your positive experience. I have passed this message along to Fraser. We would be grateful if you would recommend our services to your friends and family.

Rated 5 out of 5 stars

James Clayton’s Fantastic Service

My name is Andrea and I called ARMA about a complicated insurance policy with quite a few caveats. So I filled out the form and didn’t hold make hope of hearing from anyone. How wrong I was!they rang the same day but I was unable to answer. They tried again and still I didn’t answer so James Clayton sent me an email! This message was amazing it included a premium quote. How refreshing to receive a text
Message that is USEFUL. So I rang eagerly thinking it will probably go up but it’s worth a try. I called and ask for James. Fraser who answered the phone was extremely polite and engaging. I was put through to James Clayton. Well his assistance and knowledge were fantastic. We ran through everything and nothing was a problem. He had clearly done his research properly as the premium quoted on the text message stayed the same! he was so helpful and a great broker to talk to as he knew what he was doing! He made me feel looked after and even after getting the policy he made sure I knew to simply just call him and he will sort everything out. AMAZING BRILLANT PROFESSIONAL. I look forward to doing a lot more business with James at ARMA in the years to come. Thanks James from Andrea L xxx

April 21, 2026
Unprompted review
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Reply from Arma Insurance

Thank you so much for taking the time to share this amazing feedback, Andrea! I have passed this message along to James and Fraser. We would also be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Andre was super helpful in getting me a…

Andre was super helpful in getting me a a really fair quote could not be happier can’t recommend them enough!

April 22, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive experience. I have passed this message along to Andre. At Arma, we pride ourselves on providing an exceptional service from end-to-end.

Rated 5 out of 5 stars

I spoke to one of the Arma team named…

I spoke to one of the Arma team named Andrew vey nice man and very useful and respectful i really recommend everyone to speak with him the best guys 👌

April 21, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. James from Arma insurance was very helpful and punctual.
He arranged all the information needed with setting up a new policy.

April 17, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to James. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

David was great handled it from first…

David was great handled it from first chat got me amazing price which i took out instantly
Highly recommend for Drink drive X drivers.
Thanks again mate
Mr A.Aslam manchester

April 14, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David.

Rated 5 out of 5 stars

Excellent service couldn’t be happier

Excellent service couldn’t be happier

April 6, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

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