Arma Insurance Reviews 527

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their dedication to finding suitable solutions. Many people found the service to be outstanding, noting the efficiency, clear communication, and overall ease of the process. Consumers frequently mention receiving excellent prices and great value for money, often significantly lower than other companies. The customer service is repeatedly described as exemplary, with reviewers appreciating the personalized and supportive approach from start to finish. However, some customers also noted feeling a bit rushed into taking out a policy at certain moments.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Price

Consumers find price to be positive. Many reviewers praise the competitive and affordable prices, with some... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andre was really helpful today, i would recommend him to anyone.. he made the whole process alot easier throughout and i appreciate the time he took and the extra lengths i felt he went to ensure i wa... See more

Rated 5 out of 5 stars

Yess I would love to thank Fraser he was most kind and helping with great price compared to other company that was charging double . I feel I’ll be with Arma Insurance for a long time coming thanks to... See more

Company replied

Rated 5 out of 5 stars

Fraser was absolutely outstanding, incredibly helpful, knowledgeable, and genuinely friendly. He went above and beyond to find exactly the solution I needed, and at a price far cheaper than any other... See more

Rated 5 out of 5 stars

ARMA insurance is absolutely phenomenal. I've used them for 3 vehicles, and they've gotten me great prices. I'm only going to be using them in the future, and I'll be recommending them to all friend... See more


Company details

  1. Insurance Broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Fraser was very responsive and quick to…

Fraser was very responsive and quick to come up with options for me - it was a seamless process, v straightforward - and got me out of a pickle!

March 18, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. At Arma, our goal is to alleviate pressure during this trying process.

Rated 5 out of 5 stars

David at Arma insurance was very…

David at Arma insurance was very helpful and sorted my car insurance with no problems

March 24, 2026
Unprompted review
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Reply from Arma Insurance

We appreciate you taking the time to share this positive feedback. We have passed this message along to David. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Brilliant and the cheapest quote I…

Brilliant and the cheapest quote I could get

March 23, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Frazer listened and responded well

Frazer listened and responded well, offering a suitable deal

March 11, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

The professionalism was fantastic

The professionalism was fantastic, very helpful all the way.
Really appreciated his attitude and mannerism

March 20, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Smooth and easy transaction

Smooth and easy transaction. Good price aswell.
Would recommend

March 18, 2026
Unprompted review
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Reply from Arma Insurance

We appreciate you taking the time to share this positive feedback. Our goal is to alleviate pressure during this trying process.

Rated 5 out of 5 stars

Was good cheers

Was good cheers

March 22, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Amazing service from beginning to end!

Amazing service from beginning to end. Starting with George who made me feel so comfortable under the circumstances! Then speaking with James to complete my transaction who was also amazing. Thank you so much and will definitely recommend you. Looking forward to a very long contract with you😀

March 21, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to both George and James. At Arma, our goal is to alleviate pressure during this trying process.

Rated 5 out of 5 stars

Good experience first time going with…

Good experience first time going with arma big thank you to David he helped me out with the correct scrap metal waste insurance and got me a cheaper rate highly recommend 👍🏻

March 12, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. We would also be grateful if you could recommend our services to friends and family

Rated 4 out of 5 stars

Insurance renewal

Good contact/reminders

March 19, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Took up a lot of David’s time as he…

Took up a lot of David’s time as he was trying to find me a good price. Really appreciated. Thank you

March 18, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. At Arma, our goal is to alleviate pressure during this trying process. We would also be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Frazer was very friendly

Frazer was very friendly, and I felt very comfortable talking to him. He helped me a lot with this policy, so I’m very happy with it. I also got the best offer so far, which is exactly what I was looking for.

March 18, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Head and shoulders above rest.

I contacted a number of companies for specialist motor insurance, none of which came anywhere near the professional approach and competitive pricing of Arma. David was fantastic; head and shoulders above the competition.

March 16, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Fraiser at armma was absolutely…

Fraiser at armma was absolutely incredible had me on the road in 2 hours for an incredible price!! Absolutely 10/10 service would recommend to EVERYONE

March 16, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. At Arma, we pride ourselves on providing an exceptional service from end-to-end.

Rated 5 out of 5 stars

He was determined to solve my problem

He was determined to solve my problem. He went beyond my expectations. I would recommend him to anyone. I would want to do more business with him.

March 10, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. At Arma, our goal is to alleviate pressure during this trying process.

Rated 5 out of 5 stars

Andre was really helpful and listened…

Andre was really helpful and listened to and understood all requirements. Even chatting on WhatsApp when I was at work which was very convenient. After doing a lot of searching, I wouldn't hesitate in recommending him and Arma!

March 13, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Andre. At Arma, we pride ourselves on providing an exceptional service from end-to-end.

Rated 5 out of 5 stars

James was so helpful

James was so helpful. I had no idea what to do but he explained everything so clearly. I am guessing the date we spoke because my memory is not brilliant.

March 4, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to James. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Great experience

Andre was professional and friendly taking details for quote and managed to almost halve it compared to other companies. Customer services have also been great and responsive particularly Theo who helped speed things up.

February 20, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to both Andre and Theo. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Every thing was simple from start to…

Every thing was simple from start to finish great job

March 14, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

David made my overall experience 10/10…

David made my overall experience 10/10 he was very accommodating to my needs and helped me find the best affordable price!
Would highly recommend! Thank you again David

March 12, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. We would also be grateful if you could recommend our services to friends and family

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