Arma Insurance Reviews 527

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their dedication to finding suitable solutions. Many people found the service to be outstanding, noting the efficiency, clear communication, and overall ease of the process. Consumers frequently mention receiving excellent prices and great value for money, often significantly lower than other companies. The customer service is repeatedly described as exemplary, with reviewers appreciating the personalized and supportive approach from start to finish. However, some customers also noted feeling a bit rushed into taking out a policy at certain moments.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Price

Consumers find price to be positive. Many reviewers praise the competitive and affordable prices, with some... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andre was really helpful today, i would recommend him to anyone.. he made the whole process alot easier throughout and i appreciate the time he took and the extra lengths i felt he went to ensure i wa... See more

Rated 5 out of 5 stars

Yess I would love to thank Fraser he was most kind and helping with great price compared to other company that was charging double . I feel I’ll be with Arma Insurance for a long time coming thanks to... See more

Company replied

Rated 5 out of 5 stars

Fraser was absolutely outstanding, incredibly helpful, knowledgeable, and genuinely friendly. He went above and beyond to find exactly the solution I needed, and at a price far cheaper than any other... See more

Rated 5 out of 5 stars

ARMA insurance is absolutely phenomenal. I've used them for 3 vehicles, and they've gotten me great prices. I'm only going to be using them in the future, and I'll be recommending them to all friend... See more


Company details

  1. Insurance Broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very friendly and helpful guy rare…

Very friendly and helpful guy rare these days

April 10, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Friendly

Friendly, easy to talk to! Reassuring and got me the best quote for my insurance.
Quick and simple.

April 7, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your experience. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Outstanding.

ANDRE made this experience a pleasure. His attention to detail, efficiency, knowkedge and warmth were second to none He was patient, relaxed and funny!
I cannot speak highly enough of his customer service skills and understanding.
I would recommend Wren to everyone.
Thankyou Sam .

April 6, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Andre was great helped me through all…

Andre was great helped me through all stages and was a great communicator, I got a policy cheaper than main stream companies

April 3, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Andre. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Fraser did a amazing job getting me car…

Fraser did a amazing job getting me car insurance I was about to give up trying as I was getting crazy high quotes he came back to me with a quote I couldn't believe how much cheaper he got it me I definitely recommend this company 5star

March 30, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for your positive feedback. We have passed this message along to Fraser. At Arma, we will always aim to alleviate pressure during this trying process.

Rated 5 out of 5 stars

Very helpful

Very helpful, plenty of information given
No pressure
Made me feel like a human being
Can only speak highly of Frazer
Shame there was only 5 stars

March 26, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Al was helpful and informative made it…

Al was helpful and informative made it easy

March 31, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Al. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

They Helpful and friendly.

They are Helpful and friendly.

March 23, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

James was great help with a great quote

James was great help with a great quote

March 20, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. I have passed this message along to James. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Frazer did an fantastic job

Frazer did an fantastic job in helping with my car insurance during a very frustrating time for me

March 24, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. Our goal is to alleviate pressure during tough times. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Fraser was extremely helpful and…

Fraser was extremely helpful and knowlegable

March 26, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for the positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Al helped me out with insurance was…

Al helped me out with insurance was very helpful and very good communication cheers Al buddy really impressed

March 26, 2026
Unprompted review
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Reply from Arma Insurance

We appreciate you taking the time to share this positive feedback. This message has also been passed along to Al. We would be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Good price and easy service

March 26, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 1 out of 5 stars

Very badddddddd

March 29, 2026
Unprompted review
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Reply from Arma Insurance

Good afternoon, We are sorry to hear you have had a bad experience. If you would like to raise this further please email investigations@armainsurance.co.uk

Rated 5 out of 5 stars

Fraser guided me through the process…

Fraser guided me through the process with total confidence and found the insurance that met my needs. I would highly recommend Arma insurance

March 13, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Andrea was super easy to talk easy to…

Andrea was super easy to talk easy to understand and read and explained everything two me clearly top tier customer service couldn’t appreciate it more thankyou again Andrea 5 stars

March 28, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Andre. At Arma, we pride ourselves on providing exceptional customer service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Great help with getting me the lowest…

Great help with getting me the lowest price I would highly recommend

March 29, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

James who helped me get my insurance…

James who helped me get my insurance was outstanding. Good customer service.
He showed the knowledge of what he is doing. I will recommend him to all my friends.
Keep up with the good work.

March 21, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to James. At Arma, we pride ourselves on providing an exceptional service from end-to-end.

Rated 5 out of 5 stars

Great guys to deal with

Great guys to deal with , will use again

March 27, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

James

James, who helped with our car insurance explained everything clearly and made sure we still wanted to proceed with each step. It all went through easy.

March 27, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to James. We would also be grateful if you could recommend our services to friends and family.

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