Arma Insurance Reviews 527

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their dedication to finding suitable solutions. Many people found the service to be outstanding, noting the efficiency, clear communication, and overall ease of the process. Consumers frequently mention receiving excellent prices and great value for money, often significantly lower than other companies. The customer service is repeatedly described as exemplary, with reviewers appreciating the personalized and supportive approach from start to finish. However, some customers also noted feeling a bit rushed into taking out a policy at certain moments.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Price

Consumers find price to be positive. Many reviewers praise the competitive and affordable prices, with some... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andre was really helpful today, i would recommend him to anyone.. he made the whole process alot easier throughout and i appreciate the time he took and the extra lengths i felt he went to ensure i wa... See more

Rated 5 out of 5 stars

Yess I would love to thank Fraser he was most kind and helping with great price compared to other company that was charging double . I feel I’ll be with Arma Insurance for a long time coming thanks to... See more

Company replied

Rated 5 out of 5 stars

Fraser was absolutely outstanding, incredibly helpful, knowledgeable, and genuinely friendly. He went above and beyond to find exactly the solution I needed, and at a price far cheaper than any other... See more

Rated 5 out of 5 stars

ARMA insurance is absolutely phenomenal. I've used them for 3 vehicles, and they've gotten me great prices. I'm only going to be using them in the future, and I'll be recommending them to all friend... See more


Company details

  1. Insurance Broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I honestly had the best experience with…

I honestly had the best experience with Arma I couldn’t get insurance anywhere with my points on my license I was getting quoted 1000 plus a month and Fraser got that right down to a affordable price a month was nothing but helpful and friendly I would say he went the extra mile to put my mind at ease I was paranoid for some reason it wasn’t right just for how great the price was compared to the usual company’s but all went so smoothly no need to panic you cans definitely trust this service and a exra thank you to Fraser for all the helpful information and help always upbeat every time I spoke to him the man should get a raise for sure lol thanks again Fraser my whole experience was amazing

April 17, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

All about James..

James was very professional and made everything very clear!
The whole process ran smoothly.

Thanks James

Kind regards
Anastasia x

April 17, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to James. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Excellent to deal wth.

April 17, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Really good customer service

David made sure he got in contact with me to renew my insurance policy not like over companies like ((RAC ))that totally lack customer service This company provides excellent customer service and make sure you know your insurance policy is ending would recommend this company to anyone and good prices. Thank you

April 15, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Fraser was brilliant from start to…

Fraser was brilliant from start to finish. He couldn't of been more helpful and managed to get my quote £1000 cheaper than other insurance quotes.

I would highly recommend!

April 15, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

The enquiries raised

Poppy, did a beautiful job by responding to the enquiries raised calmly and professionally.

April 15, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for sharing your experience. We have passed this message along to Poppy. We would be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

very legit insurance

very legit insurance, i am happy with them
very good customer service and staff are polite

April 15, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Top notch service from Matt today

Top notch service from Matt today! Great customer service

April 15, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for sharing your experience. We have passed this message along to Matt. We would be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

All round great experience with…

All round great experience with everyone I’ve spoken to at Arma, very clear with how insurance works and what helps get a better price, I’ve got points from no insurance and Arma were a suitable option for my cars, quick turnaround and easy to ask questions of WhatsApp with people like Theo and Fraser who were very understanding

April 14, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to the team. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

No nonsense

Straight forward made everything easy and quick. Dave went above and beyond to get me a great deal.
I'm very happy

April 14, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. At Arma, our goal is to alleviate pressure during this trying process. We would also be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Excellent advisor took me through…

Excellent advisor took me through everything step by step extremely polite, I’m very happy with the service I would highly recommend.
Thank you

April 13, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Lovely helpful chap,couldn’t have had…

Lovely helpful chap,couldn’t have had anyone better to guide and help me through my quote?

April 13, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We would be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

Life saver!

I had a great experience! Andre was very helpful, friendly and got me a great deal. Would highly recommend Arma insurance.

April 13, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Andre. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Fraser was so helpful and friendly

Fraser was so helpful and friendly. Provided me with a great quote and helped me to save money. Thanks so much.

April 1, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to Fraser. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Awesome service!

Had the absolute pleasure to be assigned David. He was amazing throughout the process and turned a sceptic into a purchaser. Patient and professional whilst I deliberated and processed all documentation in double quick time to secure a really good deal. Really impressed with the service and I’ll definitely be recommending this company to everyone!

April 13, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. At Arma, we pride ourselves on providing an exceptional service from end-to-end.

Rated 5 out of 5 stars

Car insurance

I felt David was very attentive to our situation & wanted to help. Made us aware of the options & we never felt pushed at all

April 9, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

Sales department did really well…

Sales department did really well getting me a quote for and then setting up insurance which was much lower than I'd ever have expected and much lower than my previous mainstream insurance provider. Very, very happy with service and policy!

April 1, 2026
Unprompted review
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Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. At Arma, we pride ourselves on providing an exceptional service from end-to-end. We would also be grateful if you could recommend our services to friends and family

Rated 5 out of 5 stars

I’ve got 9 points and a recent…

I’ve got 9 points and a recent accident. No 1 wanted my business.
Thanks to ARMA and a very capable representative named David.
I’m insured.☝️

Even my close pal in the game couldn’t match ARMA. I mean it isn’t what I wanna pay, lol.. but due to my circumstance I’m happy.
God bless ARMA 👑

April 9, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. At Arma, our goal is to alleviate pressure during this trying process. We would also be grateful if you could recommend our services to friends and family.

Rated 5 out of 5 stars

David couldn’t have been more helpful

David couldn’t have been more helpful. Excellent service and much appreciated

April 10, 2026
Unprompted review
Arma Insurance logo

Reply from Arma Insurance

Thank you for taking the time to share your positive feedback. We have passed this message along to David. We would also be grateful if you could recommend our services to friends and family

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