24locksmith Reviews 256

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

He was prompt, and tried to resolve a very difficult lock malfunction. After two hours, made us secure and left, promising to return next day. This he did, and spent a further 2hrs solving the probl... See more

Rated 5 out of 5 stars

I locked myself out of the house and went straight to google where I found 24 locksmith, I called on a Saturday about 3:30PM and got the confirmation they can come within an hour. I waited outside and... See more

Rated 5 out of 5 stars

Fast and efficient service from beginning to end, from initial phone call request to work completion. Very pleasant to deal with. Initially it was thought that it would be an expensive job, replacing... See more

Rated 5 out of 5 stars

Arrived within 2 hours. Sorted out issues, front door lock/handle, back door adjustment & safe issue. All sorted in three quarters of an hour. Job done. Would highly recommend, couldn’t fault.

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time

On time. Pleasant and explained what he was doing and only took 30 mins to sort out the broken lock and new replacement.
Also had a personality.

February 15, 2024
Rated 4 out of 5 stars

Really good service

Really good service. Bolt lock was 4 times the cost of screwfix but it was 10pm at night so I guess it is what it is really.

February 3, 2024
Rated 5 out of 5 stars

Great service from Jan the locksmith

Great service from Jan. He was m9st courteous, telephoning when he was 15 minutes away. On arrival he showed me ID and assessed the problem quickly. He was polite and friendly. No hard sell. Told me all my options and gave dound advice. Would highly recommend the service.

January 29, 2024
Rated 5 out of 5 stars

No messing.

Came within the hour. Had a look and went straight to work removing old lock and installing new lock. No messing.
Would certainly call again.

February 3, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look