2cholidays Reviews 1,765

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company, often returning annually for their holidays. Customers consistently praise the easy and efficient booking process, with many highlighting the helpfulness and friendliness of the staff. The service provided is frequently described as excellent, with people appreciating the value for money and the quality of the accommodation, which often exceeds expectations. However, some customers also noted issues with the quality and cleanliness of certain accommodations, mentioning dirty caravans, unpleasant smells, and poorly maintained furniture. A few other people also felt that the staff were unhelpful or unprofessional when addressing their complaints about these conditions.

What people talk about most

Holidays

People report positive experiences with holidays, often highlighting excellent customer service and ease of... See more

Booking process

Consumers find the booking process to be positive, consistently describing it as easy, smooth, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as helpful, friendly, and... See more

Service

Customers consistently report positive experiences with the service, often describing it as brilliant and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers consistently praising the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

Have been using 2C Holidays for some years now and have never been dissapointed. Easy to book online or by phone, staff are always very helpful. Great range of caravans for all budgets with plenty of... See more

Company replied

Rated 5 out of 5 stars

Having booked several times now with 2C Holidays i can say they do offer a very good range and reasonable costs for the choice you have. The discounts also help when you book direct. Great service an... See more

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Had a lovely few days in Clacton…

Had a lovely few days in Clacton catching up with family.caravan suited our needs for the few days we was there.

August 15, 2025
Unprompted review
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Reply from 2cholidays

Hi,

We are so pleased to read that you enjoyed your stay in Clacton and were able to catch up with friends and family.

We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great company to use easy to book with…

Great company to use easy to book with and great communication from start to finish

August 8, 2025
Unprompted review
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Reply from 2cholidays

Hi David,

Thank you for taking the time to leave us a great review. We are so pleased to see that you enjoyed booking with us.

We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

2c holidays

I've been using 2c holidays for many years.
The caravan we stay in are always spotless.
Always excellent communication too.

August 9, 2025
Unprompted review
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Reply from 2cholidays

Hi David,

Thank you for taking the time to leave us a great review. We are so pleased to see thsat you have booked with us many times. We are also pleased to read that you find the communication from the team to be excellent,

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Brilliant

Great company my first time using them and will definitely use again

August 17, 2025
Unprompted review
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Reply from 2cholidays

Hi Sue,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed booking with 2cHolidays. We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 1 out of 5 stars

The worst holiday ever

I was so disappointed with my holiday the caravan was not cleaned properly the sofa was black and disgusting, windows wouldn't close properly in the bed rooms so the van was cold, the company was no help at all with trying to make my stay better and refused any form of compensation I would not use this company

August 18, 2025
Unprompted review
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Reply from 2cholidays

Hi Ash
We are truly sorry that your recent stay did not meet your expectations.
The caravan you booked is a Sapphire grade, which is an older, lowest ‘budget-friendly’ option, and while signs of wear and tear can be expected, we do strive to ensure standards are maintained for the grade. We appreciate you sharing your concerns around the cleanliness and maintenance, which have been shared with both the property owner and the cleaning company.
We are sorry that you were unhappy with the outcome of your complaint, as it is always our intention to deal with all concerns fairly and with care. Kind regards The 2cHolidays Team

Rated 5 out of 5 stars

Brilliant

Lovely holiday , very relaxing and caravan was really clean and had everything we needed and more. Was easy booking holiday with 2c holidays they are brilliant.

August 9, 2025
Unprompted review
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Reply from 2cholidays

Good Morning Jade,

Thank you for taking the time to leave us a great review. We are so pleased that you had a great stay. We look forward to you booking again soon.

Kind Regards

Mark

Rated 1 out of 5 stars

Disgusting support - be careful when booking!!

Disgusting support, hotel we stayed in was disgusting in hunstanton. The company took no responsibility for the conditions.

The didn't acknowledge the following:

1. A broken fridge
2. Disgusting condition for bed frame
3. Curtains fallen down.
4. Disgusting cleaning services
5. Mould in the shower
6. Cigarettes outside caravan
7. Dodgy doors and window handles.
8. I had even forgot one extremely loose chair

Response came back saying nothing was wrong when left. Shame I can't upload pictures and videos to here.

August 11, 2025
Unprompted review
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Reply from 2cholidays

Dear Steven
Thank you for taking the time to share your experience. We’re very sorry that your recent stay did not meet your expectations.
Please be assured we take all guest feedback seriously and we have shared your feedback where necessary. It is a shame you chose not to have maintenance attend to assist with the bed during your stay, and while we would have been very happy to help, we respect your decision. The bed was checked on your departure, and no issues were found, though we appreciate that sleeping arrangements are a very personal.
We are sorry that your stay was not a positive experience for you, but hope you had enjoyable time with your family, nonetheless. Kind regards The 2cHoliday Team

Rated 5 out of 5 stars

I love this place

I love this place. Clean, well-maintained, well-equipped. We consider the family holidays very successful. If there is such a possibility, we will definitely go back there

August 8, 2025
Unprompted review
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Reply from 2cholidays

Hi Natalia,

Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay and would like to visit again soon.

We look forward to you booking again.

Kind Regards

2cHolidays Team

Rated 5 out of 5 stars

We booked with 2c hoildays southview…

We booked with 2c hoildays southview Skegness we had a wonderful time .Caravan was spotless lovely and fresh when you walk in.lots of things to do on site .must say I will be going back next year as we had the most amazing time .Thank you 2C Hoildays

August 8, 2025
Unprompted review
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Reply from 2cholidays

Hi Mary,

Thank you for taking the time to leave us a review. We are so pleased you enjoyed your stay at Southview. We look forward to welcoming you back again soon.

Kind Regards

2cHolidays Team,

Rated 4 out of 5 stars

Even if you pay for extra WI-FI it's very rubbish

2C always helpful and friendly staff. Holidayed with them for a few times now and no problems. Parkdean need to focus a little more on providing better entertainment as not worth the cost of passes. Mainly use staff and not outside acts. There was also lack of staff available covering the bar and bingo book sales. This was peak season August should not have that issue. You're not on holiday to queue for 20~30 minutes to buy things or order food and drinks. It's all very well saying use the fabulous app but the WI-FI needs major improvement on the Hunstanton site for this to work.

August 9, 2025
Unprompted review
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Reply from 2cholidays

Hi Emma,

Thank you for taking the time to leave us a review, we are so glad that you have always found 2cHolidays to be friendly and helpful. We are sorry to read that the Holiday Park didnt meet expectations on this occasion, we have lots of other parks when you are ready to book again please do call us and we can assist with the booking.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great offers always available with 2C

Great offers always available with 2C. Obviously have had the odd hiccup with some of the accommodations but have had reassurance that these issues would be followed up. Great choice of accommodations and plenty of choice for pet friendly homes. Will always check with 2C first before looking elsewhere

August 8, 2025
Unprompted review
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Reply from 2cholidays

Hi Marie,

Thank you for taking the time to leave us a review. We always appreciate feedback and will ensure to investiagte. We are so pleased to read that you will always check our breaks before looking elsewhere.

We look forward to welcoming you back soon.

Kind Regards

Mark

Rated 5 out of 5 stars

Great holiday

Lively, lovely site a couple of minutes from the stunning beach what more could you want! Caravan was in great condition in a nice spot.

August 22, 2025
Unprompted review
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Reply from 2cholidays

Hi Luisa,

Thank you for taking the time to leave us a fantastic review. We are so glad you enjoyed your stay.

We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Have always used 2cholidays

Have always used 2cholidays.
Cnt fault the service. Go above and beyond. Fantastic staff and service .
Recomend in a heart beat.

August 20, 2025
Unprompted review
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Reply from 2cholidays

Hi Steve,

Thank you leaving such a fantastic review. We are so pleased that you have found our service and team to be top notch. We will be sure to pass your kind words on.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 4 out of 5 stars

I had booked a holiday on booking

I had booked a holiday on booking . Com for a short break away for possibly 4 of us but they pointed me to h2 holidays for any questions, Will was very helpful and advised us to bring duvet, pillow cases, wash up liquid, bin bag, t towel, towels and toiletries which was most helpful as I hadn’t seen that on original booking, the only reason I didn’t give a full star rating is because you can’t get in to the homes until 4 which is quite late compared to other holidays I’ve booked, that is not Wills fault at all just company policy probably. Thank you Will.

August 20, 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a review. We are so glad that Will was able to provide you with all the information needed for your break.

Our standard check in times are 4pm to keep in line with most holiday parks, this is to allow for the cleaning team to schedule all properties into their day. We do offer an early check in of 2pm for a fee of £20 (subject to availability)

We hope you enjoy your stay and look forward to you visiting again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

A brilliant time was had by all!

A brilliant time was had by all! It was a long weekend break and family get together. The luxurious accommodation was extremely impressive! We had everything we needed, there was so much to do, from chilling out to swimming and tennis and no need to leave the premises once we were there. I cannot recommend this unique holiday home enough. We will certainly be looking at rebooking.

July 4, 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon Gary,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay and made the most of all of the facilities available. We look forward to you booking again soon.

Kind Regards

Mark

Rated 4 out of 5 stars

Great value caravan and location was…

Great value caravan and location was ideal. Customer service and communication was fast and helpful. Would recommend using them.

August 4, 2025
Unprompted review
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Reply from 2cholidays

Hi Sarah,

Thank you for taking the time to leave us a review. We are so glad that you had an enjoyable stay. We are pleased to see that you would recommend us to family and friends.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Very reasonable price for our caravan

Very reasonable price for our caravan. It was clean and had everything we needed. The communication was very good.

August 4, 2025
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us agreat review We are so pleased that you enjoyed your stay and that the property had everything you needed.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Good service and great caravan

Good service from the company on extending my holiday. Always prompt in their replies. The caravan was very well equipped with comfortable furniture, roomy double bedroom and really nice curtains. Good location near to town and beach, and good facilities on site. This is the second time I've used this company and I will do so again.

July 30, 2025
Unprompted review
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Reply from 2cholidays

Hi Carol,

Thank you for a fab review. We are so pleased you enjoyed your stay. We are glad you found the location perfect for exploring the town and beach.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Can’t fault them!

Always use this company when booking our UK self catering holidays.
They are very reliable and helpful and the holidays are all a good price.
Can’t fault them.
Just had another wonderful holiday at Azure seas and we had a fabulous time as usual.

July 27, 2025
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays and had another great stay. We look forward to welcoming you back on many more stays.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Had a great stay

Had a great stay, caravan was near the beach, we had some really lovely walks and the facilities on site were great!

July 31, 2025
Unprompted review
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Reply from 2cholidays

Hi Jessica,

Thank you for leaving a great review. We are so pleased you enjoyed being close to the beach and had a great stay.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

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