2cholidays Reviews 1,757

Very easy to list with, didnt want any hassle and guess what, i didnt get any, been booked up neary all summer, they sort everthing out so haven't even had a phone call just leave it all to 2holidays, well done you. Geoff

Great holiday company, staff friendly and helpful - information check in information sent and caravan was as described! We will be returning

Staff very friendly over phone had a wonderful break in clacton

We use 2c holidays at least a couple of times a year and always have the best experience. Booking is made simple with plenty of useful information. The caravans are always very well kept and clean. It is lovely that we can also take our dog along and the verandas with the gates are fantastic to keep the dog safe, he loves to sit and watch the seagulls! The kids love their bedrooms every time. Whenever I have had a query, I have always been emailed back promptly. Great experience all round.

Lovely caravan in Corton Broadland sands with a perfect view of the sea. We stayed 2 nights and found the caravan spotless and had everything we needed for a great stay. Had lots of messages and updates from 2cholidays which made everything run smoothly from checking in to checking out. Would definitely recommend and will use again in the future.

I love 2CHolidays ! use them all the time to book our caravan stays!

The accommodation was great,had everything we needed and had beautiful little touches like vases of artificial flowers,games and books for kids,and I would like to say a great big thank you to the poor young lady who had to come to the caravan on her day off to try and sort out the boiler,also the engineer that managed to fix the problem,also Melissa who arranged for it to be fixed

Very good service and very friendly

Omg we had the best caravan holiday at clacton on sea st osyth holiday park……where do I start, our first booking got cancelled through booking.com, so a lovely lady called Ruby sorted out 2 alternative caravans ❤️….so we stayed at one for 7 days and stayed at another for 3. So let me tell you now both caravans were more then amazing, me and the family had a fantastic time, everything worked, everything was clean….and the second caravan I was neighbours with my family, we couldn’t believe it 😭, I’m booking with them again for Halloween….100% rated Thankyou ❤️🫶🏽

We stayed at Broadland Sands 235
8 berth Lodge -Seaview
Firstly, the overall cleanliness of the lodge was far below expected standards:

• The fridge was dirty upon arrival.
• The cutlery tray contained crumbs and debris.
• Under the sofa, especially when using the recliner, was visibly unclean and had not been properly vacuumed.
. The sofa bed couldn’t be used its was disgusting with food crumbs and food wrappers under the cushions and under the sofa
More alarmingly, we discovered a broken glass in one of the cupboards, which poses a serious safety risk—particularly as my daughter could have easily injured herself. This is completely unacceptable and should have been addressed before our arrival.

Additionally, the honour door lighting is not functioning properly, with only one or two lights working around the lodge. This not only affects visibility but also detracts from the overall experience.

Frankly, the state of the lodge is gross and far below the standards we were led to expect.

What a lovely place to stay.Caravan was spacious and very clean,comfortable beds,excellent veranda to sit out on & very secure for the dogs.Excellent location and quiet.Fantastic communication with loads of information sent via email a week before our holiday.Easy to check in via a key code box.Would highly recommend this caravan and the company and would stay again.

Just back from a week at Hopton. The accommodation was excellent. We got a dog friendly caravan which was immaculate. Plenty of room for our dog to roam about, also being near the big green for dog walks.

The entertainment and food was brilliant. We swam everyday which all my boys loved. The place itself has a friendly, family vibe to it. It didn't feel over crowded at all and we got to do all the activities we wanted.

We will be booking again next summer and hopefully will be able to book the same caravan. Would 100% recommend to friends and family.

Also the beach is a stones throw away!

Outrageously disgruntled customer from a terrible holiday experience with this company.
3 night stay booked early August. On arrival to the caravan at (Manor Park Hunstanton) called 4 Amner 6 berth was dirty inside and out. Not only dirty but old, tired, shabby, stains on furniture, seagul poo on windows, fridge dirty, shelves dirty, cig buts outside, baby wipes outside furniture dirty and rusty - only one chair reasonable to sit on.Only metres from clubhouse (not clear when booking) very noisy. photos misleading.
Booked 3 night, only stayed 2 as couldnt stand it there :( Complained about being unclean while there, they sent a cleaning but minimal improvement. On my return complained to 2choliday, waited 14 working days (as per their complaints procedure) and today on 13th working day received a patronising email and an offer of £25 refund for cleaning issues. I paid £403 for a 3 night stay in an awful, dirty, shabby caravan and have been totally ripped off! Unhelpful, patronising, unprofessional staff not listening,understanding & excepting responsibility for this. Now passed to booking.com who originally booked with. It is not the park as such it was the caravan and this holiday company (2cholidays) who have the audacity to charge me £403 (which is a lot of money for me and lots of people)for such disgusting accommodation and are totally deflecting the issues with my complaint. Now the caravan is not available on their website or booking.com. I wonder why?
Will be taking this further and will not take this lying down.
Don't use this company they are only interested in taking your money. Wish could upload photos as took many, will inform others when I report to the ombudsman.
Stayed in lots of caravans/cottages/hotels in my time and never experienced such terrible holiday circumstances before. Very upset and angry :(( with good reason.

Had a lovely few days in Clacton catching up with family.caravan suited our needs for the few days we was there.

Great company to use easy to book with and great communication from start to finish

I've been using 2c holidays for many years.
The caravan we stay in are always spotless.
Always excellent communication too.

Great company my first time using them and will definitely use again

I was so disappointed with my holiday the caravan was not cleaned properly the sofa was black and disgusting, windows wouldn't close properly in the bed rooms so the van was cold, the company was no help at all with trying to make my stay better and refused any form of compensation I would not use this company

Lovely holiday , very relaxing and caravan was really clean and had everything we needed and more. Was easy booking holiday with 2c holidays they are brilliant.

Disgusting support, hotel we stayed in was disgusting in hunstanton. The company took no responsibility for the conditions.

The didn't acknowledge the following:

1. A broken fridge
2. Disgusting condition for bed frame
3. Curtains fallen down.
4. Disgusting cleaning services
5. Mould in the shower
6. Cigarettes outside caravan
7. Dodgy doors and window handles.
8. I had even forgot one extremely loose chair

Response came back saying nothing was wrong when left. Shame I can't upload pictures and videos to here.