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Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for providing excellent holidays and a very easy booking process. Many people appreciate the helpful and friendly staff, noting their professionalism and efficiency. The service provided is frequently described as brilliant, leading many to trust the company for their breaks and recommend them to others. However, some customers also noted issues with the quality of the accommodation, specifically mentioning caravans being dirty, having poor cleaning services, or being in a generally unkempt state with damaged furniture and unpleasant smells. A few other people also felt that the company's response to issues, such as empty gas bottles or cancelled bookings, was unsatisfactory and lacked care.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often praising the ease of booking and the... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently finding it easy and... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praised the accommodation as clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

Having booked several times now with 2C Holidays i can say they do offer a very good range and reasonable costs for the choice you have. The discounts also help when you book direct. Great service an... See more

Company replied

Rated 5 out of 5 stars

Have had a great experience with the customer service girls Ruby and Chloe. I accidentally booked the wrong dates and panicked as this was through booking.com I reached out the following morning dire... See more

Company replied

Rated 5 out of 5 stars

Had a phone call to say my reservation was going to be cancelled due to unforeseen circumstances. The lady Ruby, was very apologetic. I was offered three other caravans for the same dates all upgrades... See more

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just back from a 3 night stay at Manor…

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issues and each caravan he’s easily met or exceeded our expectations. Would highly recommend as a real value for money holiday company. Thanks again.

April 18, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. It is always great to hear from returning guests. We are so pleased that you enjoyed your stay. We are pleased to see that you would recommend us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 4 out of 5 stars

Great company to deal with a

So helpfull , great communication with owners to assist the process of rental ,even spoken directly to the owner of 2c how often does this ever happen no matter what the problem they always help alex and Chris are happy to guide you

April 16, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Ali,

Thank you for taking the time to leave us a great review. We are so pleased that Alex and Chris have been able to guide you throught the rental process.

We look forward to a successful season ahead.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Had a relaxed and wonderful stay

Had a relaxed and wonderful stay, everything was just like being home, and the crew were wonderful , would book with them again

April 3, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Andrew,

Thank you for taking the time to leave us a great review. We are pleased to read that you had a wonderful stay and that you would book with 2cHolidays again.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

we loved our stay at Walton on the Naze…

we loved our stay at Walton on the Naze The caravan was spotless, we were impressed with the location and our own parking space. The unit was fully equipped and the extra half bathroom was a bonus.

April 4, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Raymond,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay in Walton on the Naze.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I have been booking with 2choildays for…

I have been booking with 2choildays for years and all the caravans we have stayed in have been clean and very well looked after and good on price 😊

April 5, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Colin,

Thank you for taking the time to leave us a fantastic review. We are so pleased that you enjoy booking with 2cHolidays and have always found the properties great value.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Stayed at dovercourt over Easter the…

Stayed at dovercourt over Easter the caravan was absolutely perfect could not fault anything from the booking process to the actual stay would highly recommend 2cholidays

April 2, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Tony,

Thank you for taking the time to leave us a great review. We are so pleased that you had an enjoyable Easter break. Thank you for recommending us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Easy booking, great communication

Booking was super easy and communication was just enough to keep us informed without being overwhelming.

Accommodation was as described.

Looking at our next break and will definitely start with 2cHolidays.

Didn’t need further help/communication so can’t comment on that.

April 3, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Kelly,

Thank you for taking the time to leave us a great review. We are so pleased that you booking process easy. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Booking a holiday has been made so easy…and we have booked many times since

Booking a holiday has been made so easy by all the friendly staff and up to date messages before,during,and after the holiday.

November 21, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Gillian,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great company

I have used this company for the last 2 years to take our grandchildren away we had an issue with a site wanting to charge £190 for 2 nights passes I called them and asked to go where we went last year to a park dean resort who charge £40 for 2 nights passes they were so helpful changed it all over for me had a lovely caravan well more like a lodge on seafront kids loved it it was beautiful had to pay a bit more but was worth it and saved money on the passes I will always use this company for breaks try them you will be amazed at what they can offer thank you so much for your kindness and understanding

March 25, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a fantastic review. We are so pleased you enjoyed the property and park. We are also happy to read that you have booked with 2cHolidays for the last 2 years.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

We have recently stayed at Manor Park…

We have recently stayed at Manor Park in Hunstanton on a four day stay and was very impressed with both the site and our accommodation very clean and comfortable staff were very friendly and helpful would recommend to all

April 6, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Elaine,

Thank you for taking the time to leave us a great review. We are so glad that you enjoyed your stay at Manor Park. We are especially pleased to see that you would recommend us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great price

Great price, Lovely and clean.

April 4, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Georgie,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Fantastic company very clear…

Fantastic company very clear instructions no issue with checking in which was brilliant caravan was lovely and clean had an issue with the hot water but was resolved amazingly fast and no issues after that at all will definitely be using again thank you

March 28, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Rikki,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay. We are sorry to read there was an issue but very pleased to see that it was sorted quickly for you.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I’ve used 2cHolidays many times

I’ve used 2cHolidays many times. Always helpful if you need a question answered and the constant updates on email and then text prior to arrival is handy

March 27, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Louisa,

Thank you for taking the time to leave us a great review. We are so happy to read that the team have always been happy to help with any questions you may have. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Fabulous holiday

Great communication, ease of booking, helpful with all enquiries. Beautiful caravan with seaviews, who could ask for more. This was our 2nd visit and there will definitely be more.

March 23, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a review. We are so happy to see that this was your second visit and that you enjoyed the seaviews. We cant wait to selcome you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Hassle free booking

Hassle free booking, beautiful accommodation, lovely place to stay. Highly recommended

March 29, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Natalie,

Thank you for taking the time to leave us a great review. We are so pleased to read that you enjoyed your stay and found the booking process hassle free.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

First time letting

Very new to this, but both Chris and Alex were both very helpful and walked us though every step of the process, and have been great..my only regret was that we didn't reach out to them earlier! Thanks 2c holidays.

April 4, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Craig,

Thank you for taking the time to leave us a great review. We are so pleased that Alex and Chris have been able to walk you through the process of letting your property. We will pass on your kind words to them.

We look forward to a successful season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Booking Easy, great stay

Booking Easy. Spent a few days away in Walton on Naze Marine Holiday Park. Had all comforts and more. Was clean,comfortable and was out of season but that didn't make a difference. Didn't need to venture out as was so nice staying in. Have recommended to others and will book to go in a caravan again as this was my first time

February 28, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Anna
Thank you for your wonderful feedback! We’re so pleased you enjoyed your first caravan stay at Walton-on-the-Naze Marine Holiday Park, and had everything you needed for a comfortable stay. It’s fantastic to hear you’d recommend us to others, and we can’t wait to welcome you back for another stay soon! Kind regards The 2cHolidays Team

Rated 5 out of 5 stars

we were able to go and view scotgate…

we were able to go and view scotgate cottage this afternoon for a potential booking for my 40th birthday.
this was arranged by the amazing ruby and Kyle who shows us around the stunning property! omg I knew it was gorgeous from the photos online but being able to see it in person prior to booking was a huge bonus and we were not disappointed in anyway I must say the attention to detail and the cleanliness of the house is 10/10 the staff we dealt with where truly amazing truly and so helpful.
the house and all its grounds took our breath away and it is safe to say we cannot wait to be able to stay here and be able to celebrate my birthday.!!
we went with my mum also who is now looking to also book the same year for her and my dad's wedding anniversary...
it is safe to say we as a family have found the perfect house we will book regularly for any up and coming big event...
thank you so much ruby and Kyle for all your help truly amazing service from you both 😊

March 27, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Charlotte.

Thank you so much for your wonderful review. We’re so pleased Ruby and Kyle were able to help you experience the property in person. We know how important special occasions and precious moments are, and we want your stay to feel truly unforgettable.

It means a lot to hear how much you and your family loved the house and grounds, and we’re confident you’ll have an amazing stay when the time comes to celebrate. We can’t wait to welcome you back to Scotgate Cottage for your 40th birthday and many more special occasions to come!

The 2cHolidays Team

Rated 5 out of 5 stars

Wonferful help ftom Chris and Alex

Chris and Alex have been so helpfull and friendly throughout my whole experience of setting my caravan up for letting. I couldnt have done it without their help amd assistance. Thank you so much.

March 14, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Judith,

Thank you so much for your lovely feedback! We’re thrilled to hear that Chris and Alex were able to support you every step of the way while setting up your caravan for letting. They’ll be so pleased to know their help made such a difference.
We’re always here if you need anything going forward.
We look forward to working with you and to a very successful season.
Kind regards,
2cHolidays

Rated 5 out of 5 stars

Excellent customer service as always

Lovely holiday accommodation through 2cholidays. Had a slight issue with boiler, probably because it's the start of the season, called 2c holidays, excellent service from Luke who resolved the issue within half an hour. I cannot fault the service I always receive from 2cholidays, immediately responsive and always so helpful. I would always recommend them for self catering breaks. Special thanks to Luke for your excellent customer service. Look forward to my next break with you in two weeks!! Thank you.

March 20, 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Claire,
Thank you so much for your wonderful review! We're delighted to hear you had a lovely stay with us and really appreciate your understanding with the boiler issue.
We're so pleased Luke was able to get everything sorted quickly for you, and we’ll be sure to pass on your kind words. It truly means a lot to us that you continue to choose 2cHolidays and recommend our service. We can’t wait to welcome you back for another great break!
Kind regards,
2cHolidays

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