360homeware Reviews 

82
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I wish I read reviews before buying! Fraudulent company! Will not respond to phone calls, live chat, or emails. Had to open a PayPal case, only then the item was sent late. sent the wrong item w... See more

Rated 4 out of 5 stars

I placed an order online mid last week for the Milan PU king size bed frame. I realised that the side board wasn't the right height for what I was needing when I double checked with the online staff a... See more

Rated 1 out of 5 stars

Always be wary of dealing with a company that doesn’t provide a contact number. Over $2000 of goods were ordered early January, nothing but drama, lies, false tracking numbers. Parts missing from item... See more

Rated 2 out of 5 stars

I would be happy to reassess my review if someone from 360homeware will contact me. I ordered a bed from them in January. Initially it arrived, with only 1of 2 boxes. I emailed them, and they followed... See more

Company details

  1. Home & Garden

Information provided by various external sources

Great Furniture at Honest Prices. 5% Off Your First Order. Trusted by Australians. Free Delivery For All Orders. Afterpay & zippay accepted. Shop the #1 online furniture shop now!


Contact info

2.0

Poor

TrustScore 2 out of 5

82 reviews

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2.0

All reviews

(82)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor design

Poor design, quality and service. Bought a bed frame and mattress. There was no communication as to when the products would arrive. I had to continually email to find out. Mattress arrived after about a week but no sign or communication regarding bed frame. Took another 2 week's and numerous emails to get the bed frame. There was no way to ring them. Then the frame arrived the bedhead has a rail at the rop of it that juts out so you can't sit up in bed. The edge of the rail is very sharp as well it can actually cut your head.Secondly the bedhead is very thin and has since started to break away from the base. I have had it 6 months. Would never purchase from this company again. I wrote this review on their website and it has been subsequently deleted.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

What you see is what you get

Amazing service! I ordered the Birmingham Bed frame and it arrived in 4 days. Not even a scratch on the product, exactly how it appeared on the website. Will definitely be furnishing my new place with more items from 360 homeware. Great job!

May 14, 2020
Unprompted review
Rated 4 out of 5 stars

Was great

Was great, I am very happy with the bed frame, however was missing instructions but the team sent it to me asap.

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, no star raring isnt option, if you like no Communication and giving away money is your thing then this is the company for you! Sit back and relax while you never receive your order and if you want to contact us.......well just relax and enjoy complete silence while you email endlessly. T

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

I’d give no stars if possible

I’d give no stars if possible, pathetic, damaged furniture, terrible communication, no contact except email which they never respond to, missing items, I’ve had better furniture from the reject shop.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick, fast and easy shipping. Quality of products greatly exceeds expectations and I will definitely be shopping here again!

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Loved the bed frame

Loved the bed frame, came in under 4 days. Will be getting the kids’ mattresses from here too. Customer service was top notch and helped me through questions.

March 27, 2020
Unprompted review
Rated 4 out of 5 stars

I love to always check for bargains…

I love to always check for bargains online but this bed frame and bed mattress I bought my daughter when her own bed broke was the most affordable for me and my wife. And to top it off my daughter has never felt so much better sleeping.... She loves it!!!(Note: I had lied to her and told her its was the most expensive one I could find).

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Products!

These guys are amazing! Quality of the beds are phenomenal and exceptionally priced! A one stop shop for all your home needs with nothing over priced. Exceptional customer service too and very quick delivery! Thank you guys!

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy! Already bought more

I was a bit unsure about buying from a Facebook Advertisement, however the mattress I purchased is very comfortable, delivery to Brisbane was quick. Have just purchased a bed frame to go with it

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Fast shipping and good Australian quality !

Honestly I was a bit hesitant at first ordering from this store just because it’s new and I haven’t really heard of it but everything was as expected ! It arrived a day early which is always a bonus I recommend them and I definitely will be ordering again !!

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

So pleased!!

At first I was abit sceptical to order furniture online, but wow I’m so glad I did!!! Great range of quality and affordable furniture at half the cost!! The customer service was great, they answered all my queries promptly and even gave me a further discount because of purchasing multiple items. Will definitely continue to shop at 360Homeware THANKS GUYS!!!

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Received my mattress about 4 days after…

Received my mattress about 4 days after purchasing. I am actually much more happier with it then what i was expecting. It was supposed to be in my guest room however I will be using it permanently. I would highly recommend the Premium Euro Matress as it great value for money and comfortable

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid dealing with this company

Always be wary of dealing with a company that doesn’t provide a contact number. Over $2000 of goods were ordered early January, nothing but drama, lies, false tracking numbers. Parts missing from items received. They kept promising that they would look into what had gone on with my order, but a week later still no contact from them, another follow from me, more false promises and no goods. After contacting ACCC I finally received a refund for some of the goods that I-never received.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Ordered a bed - love the bed, great value for money. When there was an issue with the courier 360Homeware went above and beyond to help me out and mend the customer relationship even though it was something out of their control. I was really impressed with the level of care and engagement shown towards me.

February 26, 2020
Unprompted review
Rated 1 out of 5 stars

Worst retailer Ive ever dealt with

Worst retailer Ive ever dealt with. Bought a queen bed, it broke after 2 weeks, been emailing Wendy from customer service for 2 months, the aholesjust play games and lie. Have no bed and no money back in 2 MONTHS!!! Bloody theives. Never trust them, worst company

February 6, 2020
Unprompted review

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