First order of document folders was fine. Second time the same product code showed a different size. I phoned to check. She phoned back and said they would fit and the website dimensions were wrong. O... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've ordered 5Star labels from Amazon marketplace quite a few times. I trust 5Star labels. They print well, they stick to my parcels without falling off, and they feed through my printer without prob... See more
Company replied
Brilliant service and good price. Having been let down by another supplier who had not dispatched my order over a week after placing it I got in touch with 5 star who could supply the goods I needed.... See more
Company replied
Excellent, rapid service and decent prices too. The packaging arrived damaged, but that's not the seller's fault - it would have been easily good enough normally, but the courier seems to have selecte... See more
Company replied
Company details
- Office Supplies Store
- Office Accessories Wholesaler
- Office Equipment Supplier
- Office Furniture Store
- Office Supply Store
- Office Supply Wholesaler
Written by the company
Any reviews prior to 09/01/2026 relating to 5staroffice.net are about a site previously owned by us. All Star Office is the online brand owned and operated by Warrens Office, a multi-channel office supplies group delivering office supplies and services across the United Kingdom on a next working day basis. Our mission is to help save companies, organisations, and government bodies as well as schools and colleges significant amounts of money on their office supplies expenditure. We do this in a number of ways starting with price and we are here to help you make ordering office supplies as easy as possible in our new working world. We are open from 8.30am in the morning to 5.30pm in the evening on weekdays and our freephone number is 0800 652 0685 .
Contact info
Unit 1 Moorside Point Moorside Road Winchester Hampshire, SO23 7RX, Winchester, United Kingdom
- 0800 652 0685
- support@allstaroffice.net
- 5staroffice.net
4.0
Great
343 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality product and sales team…
Good quality product and sales team were excellent in rectifying a delivery issue. Would use again.
January 27, 2022
Reply from All Star Office
Thank you for your feedback and we look forward to working with you again in the future.
Quick and easy to use website
Quick and easy to use website, Found what i wanted and delivery was quick and paper was well priced
January 27, 2022
Reply from All Star Office
Thank you for taking the time to review our services. We appreciate your feedback and hope to help again in the future.
Great guys, Buy again.
December 20, 2021
Unprompted review
Reply from All Star Office
Thank you for taking the time to review our services and we hope to help in the future.
I can't fault the Service
I can't fault the Service. The order was placed of Friday and delivery arrived on Monday, unfortunately the wrong item was dispatched. I received bin liners rather than the Twinings Presentation box I ordered, not a major issue.
I contacted Customer Services who were very apologetic, checked they still had the item in stock (they did) and the corrected parcel arrived this morning (Tuesday).
December 14, 2021
Unprompted review
Reply from All Star Office
Thank you for taking the time to review our services and we hope to help in the future.
Reply from All Star Office
Thank you for taking the time to review our services. Our aim to deliver with 48 hours has been sometimes challenged with the current situation across the UK. We hope the next order will be quicker!
Difficult to rate
Unfortunately I did not receive the pen refills ordered. Having chased the order after a few days, I was told it must have gone astray in the Post and there was no further stock. However, once I had the conversation, Leah quickly sorted out a refund.
November 23, 2021
Reply from All Star Office
Thank you for taking the time to review and I can only apologise for the stock issues with the particular product you needed. We understand how frustrating this must have been.
Brilliant service and good price
Brilliant service and good price. Having been let down by another supplier who had not dispatched my order over a week after placing it I got in touch with
5 star who could supply the goods I needed. They were competitively priced and the order sent out the same day and received with 3 days on standard delivery. Really good service
November 10, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
A test for customer service - passed!
Our original order disappeared somewhere in the delivery process, but the company were very quick to sort the issue and re-dispatch. Issue solved, no drama. Very good customer service response.
November 3, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future. The Customer Service Team are working hard to provide an excellent service so this feedback is very important.
Very good quality paper
Very good quality paper, I will definitely be ordering more soon.
October 27, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We looking forward to working with you in the future.
Fantastic service
Fantastic service. Very helpful staff. Will certainly use again when necessary.
October 19, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We looking forward to working with you in the future
Really good service but no recycling of…
Really good service but no recycling of the giant water bottles . Would like to order more but can’t face the single use plastic
October 16, 2021
Reply from All Star Office
Thank you for taking the time to review our services. The bottles are 100% Recyclable and can we put with your local council recycling collection. If you have any issues or would further information please do let us know.
Reply from All Star Office
Thank you David.
Exactly what I wanted and arrived next…
Exactly what I wanted and arrived next day despite the fact that I was not in a hurry.
October 5, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We look forward to working with you again.
Quick delivery and very reasonable…
Quick delivery and very reasonable prices of products.
October 4, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We look forward to working with you again.
After being messed around by other…
After being messed around by other companies I discovered 5 Star. What a difference. Very helpful telephone assistance and items arrived on time with no excuses! Will definitely use again :)
October 4, 2021
Reply from All Star Office
Thank you for taking the time to review our services. We look forward to working with you again.
Very quick delivery
October 3, 2021
Reply from All Star Office
Thank you for taking the time to review our services
Speedy service and friendly
Speedy service and friendly, helpful staff on the query line.
September 30, 2021
Reply from All Star Office
Thank you for taking the time to review our services
Reply from All Star Office
Thank you for taking the time to review our services
Reply from All Star Office
Thank you for taking the time to review our services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.