Went to pick up a new bike I had purchased online "Click and collect", I was expecting it to come in a box and I would have to assemble it, it was already assembled when I got there, they to... See more
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I was looking for a specific item on line and was very happy to discover that it was stocked at 99 Bikes in Capalaba. I ordered and paid online for click and collect. In less than an hour I had confir... See more
I purchased a pedal orion then realized I needed an ebike for my current location 99 bikes happily refunded my purchase and gave me a sizable discount for my ebike excellent customer service
Was out bike riding with my son and the bike chain came loose. Luckily we were close to the store and we stopped in to get some help. Service was prompt, friendly and they made a few adjustments and r... See more
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Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
1 Moreton Bay Road, 4157, Capalaba, QLD, Australia
- (07) 3569 2856
4.2
Great
86 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great experience from my local
Great experience from my local
99 Bikes store at Capalaba.
Have used this store multiple times over the years. They're always happy to help and take the time to offer sound advice and support, without the hard sales push...
August 6, 2021
Cool bike
I bought this for my 9 yr old sons birthday. Very cool bike! He loves it! We found the seat to be a bit too hard & slanted for a beginner though. We had to buy a new seat for him to have a more comfortable ride.
July 18, 2021
Easy and fast transaction.
Easy and fast transaction.
Ordered an item that was not in stock at this location and had the item the following day.
July 8, 2021
Fast and polite service
Fast and polite service, I received update calls on the status of my order. Thanks
July 4, 2021
Excellent stop for new riders
Buying my first bike in over 15 years with complete kit to start with was easy. They have a good range in everything someone starting out would need . The price was good , service good . The website said it would be there by Friday , the store messaged me it was ready for me the next day , totally unexpected . Overall after a couple of lengthy rides that I am very happy with the quality of the products & only wish I had done it a few years earlier .
June 19, 2021
Bike bought from 99 Bikes
I bought a bike from 99 bikes and there is nothing bad to say about there service. The checkout process was easy and they had the bike ready the next day for pick up.
June 12, 2021
Click and collect the same day on a…
Click and collect the same day on a Yakima Bike Rack, good service.
June 8, 2021
Silverback 29" and a Thrasher 27.5"
I purchased a Silverback 29" and a Thrasher 27.5". I found it to be price competitive with others having in mind I was looking to replace my old 12+ years bicycles. They did not disappoint. They perform, they are comfortable and the service and customer service has been pretty good, a big shout out to the guys in Capalaba, specially Troy to figure out and accommodate a good size of frame for me.
I particularly find Capalaba comfortable to get bikes because of the area and parking.
I would also recommend not to go on weekends as it is busy
June 7, 2021
Great experience easy and fast
Excellent description from purchase in website to pick up in store, service was great. Bike ready to go within a day of purchase
June 6, 2021
Awesome
Awesome - on the off chance Dropped into Capalaba for some short chainring bolts and to my surprise they had them - always helpful down there
June 6, 2021
99 Bikes Capalaba service is the best!
I’m so happy with my
Cruiser bike. I wasn’t sure about the size but when I rang the store at Capabalaba the service & recommendation was amazing.. Good customer services always! Thank you to all the staff at 99 bikes Capalaba who
Made this happened:)
May 8, 2021
Very pleased with service
Very pleased with service. Order available promptly and appreciated being notified when it was ready.
May 5, 2021
Ordered on line for store pickup.
Ordered on line for store pickup.
Very smooth transaction and great service.
I even got a phone call telling me the goods were ready for pick up.
The guys on pickup were very courteous and professional.
Great way to buy.
Well done guys, keep up the good work.
April 4, 2021
I ordered online pickup was efficient…
I ordered online pickup was efficient with good explanation of bike and follow up service. Couldn’t be happier with the bike
April 2, 2021
Quick efficient service
March 27, 2021
I returned an Azur GPS Computer due to…Capalaba
I returned an Azur GPS Computer due to several issues I had with it.
I’d hoped to replace it with a Cat-eye Padrone but due to unavailability this was not possible and eventually Tim agreed to refund the price I paid.
A very good outcome in the circumstances and representative of the service I’ve had instore and online in 2021 with 99 Bikes.
February 23, 2021
Great service
Pleasant to deal with organised & efficient. Kept me informed. Excellent service. Highly recommend.
February 22, 2021
Unprompted review
Tom at 99 Bikes Capalaba
Tom at 99 Bikes Capalaba has great customer service. I’ve moved all my bike servicing over to them solely because of his excellent advice and completely reasonable pricing.
February 21, 2021
Unprompted review
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