Went to pick up a new bike I had purchased online "Click and collect", I was expecting it to come in a box and I would have to assemble it, it was already assembled when I got there, they to... See more
Company replied
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Went to pick up a new bike I had purchased online "Click and collect", I was expecting it to come in a box and I would have to assemble it, it was already assembled when I got there, they to... See more
Company replied
I was looking for a specific item on line and was very happy to discover that it was stocked at 99 Bikes in Capalaba. I ordered and paid online for click and collect. In less than an hour I had confir... See more
I purchased a pedal orion then realized I needed an ebike for my current location 99 bikes happily refunded my purchase and gave me a sizable discount for my ebike excellent customer service
Was out bike riding with my son and the bike chain came loose. Luckily we were close to the store and we stopped in to get some help. Service was prompt, friendly and they made a few adjustments and r... See more
Company replied
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
1 Moreton Bay Road, 4157, Capalaba, QLD, Australia
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Excellent customer service. Patient, willing to help and provide options
Excellent customer service, great selection of value for money bikes
Good experience. Did the job and kept me informed. Service with a smile.
Great bike shop. The boys are knowledgeable about bikes and they are free with their advice.
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