The older guy who eventually greeted me and asked if I could be helped after browsing for a while had no positive energy and seemingly no desire to make good customer experiences. The guy whom di... See more
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The product I ordered was not actually available in store due to missing parts. When I got it, it worked for a few days and then the signal kept dropping out. I returned it and still waiting for prod... See more
Company replied
Absolutely amazing, have had my mtb worked on at the Ipswich location, all of the employees are very kind and helpful when it comes to certain details about the product, both times I had my bike worke... See more
Company replied
honest helpful. we are not locals and the salesperson made a great effort to show us the local mtb tracks. very thankful and impressed.
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
19 East Street, Ipswich, QLD, QLD, Australia
- (07) 3152 2999
No history of asking for reviews
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Hasn’t replied to negative reviews
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Friendly and helpful
Friendly and helpful, Absolutely love my new bike. Thanks Tim.
Click and collect is the best process
Click and collect is the best process. No fuss with delivery fees. I've done this a few times at your Bowen Hills and Ipswich stores and the process has been seamless. Thanks
Fast delivery and great products
Fast delivery and great products, thank you 😊
Great customer service very helpful
Great customer service very helpful
Great staff
Excellent service
Excellent service. Went above and beyond to help us out for my daughters birthday present.
Fantastic customer service experiance
Fantastic customer service experiance, professional and friendly staff would use them again
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