Started on 12/1. They estimated 6 days. It is now 12/28 and they are not done. Their "estimate" was $1,400 short. Somehow 3 tiles were broken the day after installation. They said the transitions woul... See more
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See what reviewers are saying
Ordered my flooring from these guys could not fault them. Delivery arrived following day, flooring is absolutely lovely, quality is brilliant. Website pictures don’t do the flooring justice. Would hig... See more
Company replied
Answered questions and quick delivery had a couple of underfloor laminate tiles missing. Rang them and they were couriered out the next day delivered. Highly recommend for service and prices... See more
Company replied
Ordered wooden flooring on line. Product was exactly as advertised and is really good quality. Product was delivered within the time scale stated and the delivery person was extremely helpful. Would d... See more
Company replied
Company details
Written by the company
selling of carperts, laminates, and other flooring, including artificial grass!!!
Contact info
Unit 4b, Riverside Business Park, Royd Ings Avenue,, BD21 4BY, KEIGHLEY, United Kingdom
- 03316300250
- info@a2zfloors.co.uk
- a2zfloors.co.uk
4.3
Excellent
167 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Good price for underlay and delivery.
Good price for underlay and delivery.
Product was of good quality
Delivery was quick and easy
September 24, 2024
Reply from A2Z Floors
Thank you for your feedback! We’re thrilled to hear that you were pleased with the quality, pricing, and delivery. Your satisfaction means a lot to us!
Poor delivery and service
Only half the order of underlay was delivered so I had to purchase additional underlay elsewhere when my carpet fitter came
October 2, 2024
Reply from A2Z Floors
We’re very sorry to hear about the issue with your order. Could you kindly share your order details with us? We’ll review the situation and ensure it’s resolved as quickly as possible. Thank you for your understanding, and we appreciate your patience!
Reply from A2Z Floors
Thank you for your positive feedback! We’re thrilled to hear that you are satisfied with the quality of our products and the speed of delivery. We appreciate your support!
Great product and delivered as…
Great product and delivered as specified very pleased
September 25, 2024
Reply from A2Z Floors
Thank you for your kind words! We're delighted to hear that you’re pleased with the product and that it was delivered as specified. Your satisfaction is our priority, and we appreciate your support!
Ordered product a week ago and still…
Ordered product a week ago and still has not arrived. Very slow service will never use again as was given tracking that said it would be here by the 30th.
September 30, 2024
Unprompted review
Reply from A2Z Floors
Hi, I hope your well, firstly i would like to apologise for the delay with your response, could you please contact us and we will get this resolved right away for you! We would also like to offer you a further discount for the inconvenience.
Not happy
So I picked my vynal by colour & pictures on there website,
Orderd& payed,
Carnt fault delivery arrived the next day.
Unfortunately it was the wrong colour, after contacting a2z & sending photos, I called last Friday, was told I would hear later in the day, I didn't,
So this morning I've emailed again with both photos 1 black 1 grey,
A2z reply !!!
Thay have checked my order & the correct code was sent out!!
How do I know what there codes are, I ordered by photo & description,
Greys & Blues!!!
Black was never mentioned,
So now I have 3 rolle of vynal that are useless,
So Please make sure you now what code a2z use, not there DISCRIPTION!!!!!
September 25, 2024
Unprompted review
Reply from A2Z Floors
Hi, I hope your well, firstly i would like to apologise for the delay with your response, could you please contact us and we will get this resolved right away for you! We would also like to offer you a further discount for the inconvenience.
Reply from A2Z Floors
Thank you for your fantastic feedback! Your satisfaction is our priority, and we look forward to assisting you again!
first delivery refused as packing tube…
first delivery refused as packing tube bent in half, contents broken
replacement - different courier - never arived
September 25, 2024
Reply from A2Z Floors
Hi we would like to apologise for the damages that have been caused by the courier delivering this. We would love to get this matter resolved for you, could you kindly contact us for this.
Superfast delivery
Looking around for carpet underlay and found A2Z floors, cheaper than others and Less than 24 hours from time of ordering to being at my door.
Excellent service!!
September 25, 2024
Unprompted review
Reply from A2Z Floors
Thank you for your fantastic feedback! We're thrilled to hear that you found our prices competitive and our delivery service quick. Your satisfaction is our priority, and we look forward to assisting you again!
Very helpful customer service
Very helpful customer service, very happy with the product!
September 24, 2024
Reply from A2Z Floors
Thank you for your great feedback! We’re so glad you’re happy with our product and customer service. If you need anything else, feel free to reach out!
What a great company
What a great company, I found my flooring £170 cheaper than the other companies out there. The delivery time was amazing! Definitely will be using again
September 17, 2024
Unprompted review
Reply from A2Z Floors
Thank you so much for your kind words! We're thrilled that you found great value with us and that our delivery time met your expectations. We look forward to serving you again in the future!
Would definitely recommend
Would definitely recommend! Prices are brilliant. My Laminate AGT (Ural 12mm) flooring came the next day and it looks beautiful now that its been installed. Fantastic customer service from Jodie, especially as I had flooring left over that I returned.
August 18, 2024
Reply from A2Z Floors
Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that you're happy with your AGT Ural 12mm laminate flooring and that it looks beautiful in your space. It’s great to know that Jodie was able to provide fantastic customer service, and we’re glad the return process was smooth for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Good price quike delievery
August 28, 2024
Reply from A2Z Floors
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with the delivery and found our pricing reasonable. We appreciate your support and look forward to serving you again!
Top quality laminate flooring
Top quality laminate flooring, easy purchase from start to finish.
Unbeatable pricing.
Would recommend.
September 11, 2024
Reply from A2Z Floors
Thank you for your review and for choosing A2Z Floors! We’re thrilled to hear you’re happy with our service, and we’re here to assist you with any future needs.
Answered questions and quick delivery…
Answered questions and quick delivery had a couple of underfloor laminate tiles missing.
Rang them and they were couriered out the next day delivered.
Highly recommend for service and prices are amazing.
I was quoted over £200.00 more for the exact same flooring elsewhere.
Thanks for a great service
August 29, 2024
Reply from A2Z Floors
Thank you so much for your kind words and recommendation! We’re happy we could quickly resolve the issue with the missing tiles and that you found our prices competitive. It’s great to hear you had a positive experience with our service. We appreciate your support and look forward to helping you again in the future!
Speedy service, great quality and customer service after sales
After researching on the internet, I purchased my carpet and underlay from A2Z Floors. It arrived on the third day, and the delivery driver was happy to help me inside.
The underlay and carpet quality are excellent for the price I paid. The underlay is made in the UK and is of superb plush quality. I would repurchase it when I do my living room in Sprint next year.
September 10, 2024
Reply from A2Z Floors
Thank you for choosing A2Z Floors after your research! We're delighted to hear that you're pleased with the quality of your carpet and underlay, and that the delivery process was smooth. We truly appreciate your kind words and look forward to helping you again.
THE GRASS LOOKS GREAT AND THE PRICE WAS…
THE GRASS LOOKS GREAT AND THE PRICE WAS VERY REASONABLE,I AM VERY HAPPY
September 10, 2024
Reply from A2Z Floors
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with the look of the grass and found our pricing reasonable. We appreciate your support and look forward to serving you again!
Reply from A2Z Floors
Thank you for your review! We're glad to hear you're happy with the quality of our product. We appreciate your support and look forward to serving you again in the future!
Good flooring at a competitive price…
Good flooring at a competitive price and fast delivery thank you
July 31, 2024
Reply from A2Z Floors
Thank you for your positive feedback! We're glad to hear you’re satisfied with the flooring and our fast delivery. We appreciate your support and look forward to serving you again!
Honest review
So as a customer who never actually got their floor delivered I called up this morning to try and have this rectified and was met with the worst customer service I have ever experienced. After a phone call that descended into an argument I was informed as I have mentioned mental health they are now unable to do business with me and issued me a refund. He then told me as I had said I will be leaving an honest review of this he said I had threatened him and hung up. I’m unsure the name of this man but he definitely doesn’t know what discrimination is. I will never do business with such a vile company again and I will be telling others to shop elsewhere.
September 9, 2024
Unprompted review
Reply from A2Z Floors
We sincerely apologize for your experience and understand how frustrating this situation has been for you. We take all customer feedback seriously and strive to provide the best service possible. We’re sorry to hear that your interaction did not meet your expectations, and we would like to investigate this further. Please reach out to us directly with any details so we can address your concerns. Thank you for bringing this to our attention.
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