A & A Gas Service Engineers Ltd Reviews 182

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the professionalism and politeness of the staff. Customers frequently highlight the excellent service, noting the efficiency, promptness, and helpfulness of the engineers and the overall ease of their experience. Many people appreciate the clear communication, timely appointments, and the company's reliability in getting jobs done right. However, some customers also noted occasional issues, such as a gas refit not being properly done, leading to a thermometer malfunction and a fridge not cooling, which required a recall of the engineer.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its excellence from start... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very good experience from start to finish. Communication was easy and Hanna was very helpful. We had Ryan booked in quickly to replace our hot water tank and fit a new tap. Everyone was professional... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Had a leaking radiator, engineer (Steve)came out as planned, (tracking available now) very polite as always, he had to wait for a part (approx 40 mins) he noticed my service was du... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Kept up to date on date and time of appointment and able to track engineer. Arrived when they said they would snd were professional helpful clean snd tidy doing the job. Charged... See more

Company replied

Rated 5 out of 5 stars

Had an emergency recently and called A & A. I left a voicemail at 8am and was called back very promptly by Hanna, who was polite, friendly and even helped to calm me down! An appointment was booked... See more

Company replied


Company details

  1. Gas Engineer

Written by the company

A & A Gas are the first choice for central heating system and boiler repairs and maintenance in Milton Keynes and surrounding areas. We offer great value, effective service agreements to keep your boiler and central heating operating at it's best. Our team consists of fully qualified engineers with a total of 30+ years’ experience in the trade Therefore providing a vast knowledge base and skill set. All our engineers are fully qualified and registered with Gas Safe, the official gas registration body for the United Kingdom. We can undertake all domestic heating/gas enquiries, as well as being able to provide the local area with minor plumbing services. With over 750 happy, regular clients and literally thousands of boiler and system repairs it's no wonder that most of our work comes from recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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Rated 5 out of 5 stars

Great service

Great service, they sorted my boiler issues perfectly and really worked hard at getting it all sorted.

February 27, 2024
Rated 5 out of 5 stars

Hanna always very friendly and tries to…

Hanna always very friendly and tries to accommodate us as best as possible. Quality of work is top notch and at very reasonable prices.

February 19, 2024
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Simon for your kind words!
Glad to be of service...
Kind Regards,
Hanna

Rated 5 out of 5 stars

Neil A and A gas

Been with A and A for over 15 years. Brilliant.
Last call was mid 2023.

February 10, 2024
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you John, appreciate your kind words!
Kind Regards,
Hanna
A&A Gas Team

Rated 5 out of 5 stars

Been using A&A for many years

Been using A&A for many years, always get a swift and professional response. Also great to have the peace of mind knowing whatever the issue, the guys will get it done!

February 10, 2024
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much for your great review John. Glad to have you on board with us!
Kind Regards,
Hanna
A&A Gas Team

Rated 5 out of 5 stars

Great service

Great service. Actually stayed late to finish job nothing too much trouble.

Thank you

November 21, 2023
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Reply from A & A Gas Service Engineers Ltd

Thank you Hilary! Glad you're happy with the service received!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Andy and his team have been looking…

Andy and his team have been looking after our heating for the last 15 years...

Full installation 15 years ago with new rads throughout the house and annual maintenance and occasional repair when needed.

A small local business in MK you can trust 200%

January 19, 2024
Rated 5 out of 5 stars

Really nice people always respond…

Really nice people always respond quickly to a any query ,

January 15, 2024
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Reply from A & A Gas Service Engineers Ltd

Thank you so much Janet. That is very kind of you to say so!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

First Class Company

As always the engineer carried out the annual service to a excellent standard of work,Very tidy and keep you informed of any problem there might be The boiler was installed nearly 3 years ago by A&A Gas Service Engineers Ltd and we are extremely happy with the service we get from the company,

December 4, 2023
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Reply from A & A Gas Service Engineers Ltd

David, thank you kindly for your lovely review. We really appreciate feedback from our customers and it is fantastic to know that you are happy with the service we provide.
Thanks Again.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

First class service.

Engineer arrived at the agreed time. Extremely clean and tidy boiler and radiator service. Written report received from office within 24 hrs.
Top class service and communications.

November 7, 2023
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Reply from A & A Gas Service Engineers Ltd

Thank you Terry, for leaving us such a glowing review! It is really appreciated that our customers take the time and we are proud to read that you believe our service to be Top Class!
Kind Regards,
A&A Gas Team

Rated 4 out of 5 stars

Good customer service from a…

Good customer service from a knowledgeable engineer

October 31, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thanks Lee for taking the time to leave your kind review!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

These guys respond so quickly and are…

These guys respond so quickly and are just so reliable. I really recommend this company

October 30, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Hi Andy,
Thank you so much for your kind words. It is truly appreciated to know you are happy with the service we provide and would recommend us.
Kind Regards,
A&A Gas Team

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