A & A Gas Service Engineers Ltd Reviews 182

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the professionalism and politeness of the staff. Customers frequently highlight the excellent service, noting the efficiency, promptness, and helpfulness of the engineers and the overall ease of their experience. Many people appreciate the clear communication, timely appointments, and the company's reliability in getting jobs done right. However, some customers also noted occasional issues, such as a gas refit not being properly done, leading to a thermometer malfunction and a fridge not cooling, which required a recall of the engineer.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its excellence from start... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very good experience from start to finish. Communication was easy and Hanna was very helpful. We had Ryan booked in quickly to replace our hot water tank and fit a new tap. Everyone was professional... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Had a leaking radiator, engineer (Steve)came out as planned, (tracking available now) very polite as always, he had to wait for a part (approx 40 mins) he noticed my service was du... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Kept up to date on date and time of appointment and able to track engineer. Arrived when they said they would snd were professional helpful clean snd tidy doing the job. Charged... See more

Company replied

Rated 5 out of 5 stars

Had an emergency recently and called A & A. I left a voicemail at 8am and was called back very promptly by Hanna, who was polite, friendly and even helped to calm me down! An appointment was booked... See more

Company replied


Company details

  1. Gas Engineer

Written by the company

A & A Gas are the first choice for central heating system and boiler repairs and maintenance in Milton Keynes and surrounding areas. We offer great value, effective service agreements to keep your boiler and central heating operating at it's best. Our team consists of fully qualified engineers with a total of 30+ years’ experience in the trade Therefore providing a vast knowledge base and skill set. All our engineers are fully qualified and registered with Gas Safe, the official gas registration body for the United Kingdom. We can undertake all domestic heating/gas enquiries, as well as being able to provide the local area with minor plumbing services. With over 750 happy, regular clients and literally thousands of boiler and system repairs it's no wonder that most of our work comes from recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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1-star

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Rated 5 out of 5 stars

Great efficient

Great efficient, reliable and friendly service-thank you!

June 5, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Sharron,

We really appreciate your kind words!

A & A Gas Team

Rated 5 out of 5 stars

I have never dealt with a gas…

I have never dealt with a gas maintenance company who can match the promptness and reliability attained by these people.

December 16, 2022
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Good Morning Phillip,

Thank you so much for your kind review, it really means a lot to know our customers are happy with the service we provide!

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Great independent team...

The engineers are always friendly and always kept me informed about the job. Any advice given has always been good. The engineer has always turn up when they say they would.

May 21, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Good Morning Roy,

Thank you so much for your great review. It is really appreciated.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Turned up at the appointed time carried…

Turned up at the appointed time carried out Hive installation input basic settings for us, then explained the Hive app etc. In short prompt efficient courteous and tidy. Great job thank you👍

May 11, 2023
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Reply from A & A Gas Service Engineers Ltd

Thank you so much Martin for your lovely words.
We really do appreciate them.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Friendly and efficient

Fast, friendly and efficient 5* service

April 24, 2023
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Reply from A & A Gas Service Engineers Ltd

Thank you for your feedback Mr Kooner, we really do appreciate it.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

After being let down by 3 different…

After being let down by 3 different plumbers for a boiler service.
A&A were speedy, helpful and prompt in regards to getting my boiler serviced.

Well done

April 17, 2023
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Reply from A & A Gas Service Engineers Ltd

Nigel, it was our pleasure to be of service. Thank you for your lovely feedback, we really appreciate it.

Kind Regards,
A&A Gas

Rated 5 out of 5 stars

A&A Gas Services brilliant

A&A Gas Services brilliant, Hanna and the team very good, no complaints highly recommend them x

April 13, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Elizabeth. Glad we can be of service!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Very quick service

Very quick service, clear about timeliness, reliable and well priced.

Perfect!

April 13, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Martine, your feedback is greatly appreciated.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Good communication.

March 30, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Glenda, we pride ourselves on our communication. Thank you so much for your feedback.

Kind Regards,
A&A Gas Team

Rated 4 out of 5 stars

so far so good

April 2, 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Tony! Glad to be of service, we really appreciate your feedback.

Kind Regards,
A&A Gas Team

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