Allen-Aldus Surveying Reviews 76

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable demeanor, often highlighting their willingness to go above and beyond. The service provided is frequently described as thorough, detailed, and of exceptional quality, with many appreciating the comprehensive reports and the clear explanations offered. People are particularly impressed with the excellent customer service, noting the clear communication, quick responses, and the personalized attention they receive. Reviewers often mention feeling well-supported and informed throughout the process, making their experience stress-free and enabling them to make well-informed decisions.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently praising their professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional detail and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend Allen Aldus surveying highly enough. From start to finish, they were incredibly thorough and knowledgeable, clearly an expert in their field. What really stood out was how well ev... See more

Rated 5 out of 5 stars

We have had surveys carried out in the past but the client care that Allen-Aldus Surveying offers is second to none. Joe carried out a RICS Level 3 Home Survey on our property in Norwich, and the repo... See more

Rated 5 out of 5 stars

Could not recommend using Allen-Aldus Surveying more! He was friendly, professional, and took the time to answer every question that we had from the consultation call, right through to our... See more

Rated 5 out of 5 stars

From the first contact with the company, I knew the service would be great. Allen-Aldus gave some excellent advice and the survey carried out proved to be thorough and tailored to the property, and al... See more


Company details

  1. Real Estate Surveyor
  2. Real Estate Appraiser
  3. Surveyor

Written by the company

Allen-Aldus Surveying is an independent RICS regulated firm, carrying out residential RICS Level 2 & 3 Home Surveys and Valuations within Norwich, Norfolk and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Great support

Despite some of the scepticism surrounding the usefulness of Level 2 homebuyer’s surveys, I found mine to be incredibly useful and informative. It highlighted issues that weren’t visible during viewings, and I felt paying the extra for photos was money well spent which assisted me to gain a deeper understanding. Yes, it’s an upfront cost, but compared to the financial and emotional strain of unexpected problems post-purchase, it’s a small price to pay. For me, the survey wasn’t just a checklist—it was a safeguard, and a planning tool that assisted me to make an informed decision. Joe’s attention to detail was amazing, the quality of the report, and the discussions before, during and after were the icing on the cake.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend Allen Aldus enough

I couldn’t recommend Allen Aldus surveying highly enough. From start to finish, they were incredibly thorough and knowledgeable, clearly an expert in their field. What really stood out was how well everything was explained. They took the time to break down complex information into clear, easy-to-understand points, which made the whole process much less overwhelming. They were professional, approachable, and always happy to answer any questions.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service, highly recommend.

Joe has been fantastic in assisting with my ongoing house purchase. The professionalism and detail throughout has been second to none. He has given me complete confidence in continuing my purchase and provided a brilliant insight to the property and potential improvements/areas to look into. I Highly recommend speaking with Joe if you need a surveyor!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I would look to no one else to do a…

I would look to no one else to do a home survey . Professional yet so friendly. His report was first class full of great pictures and with so much detail thanks to Joe we were able to make a very informed decision on whether to buy the property. We feel lucky to have found him!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Level 3 Survey

We recently worked with Joe to get a Level 3 survey. From the first moment of contact Joe has been absolutely outstanding. He is very approachable friendly and we really felt like he had our best interest at heart. Not only does he go above and beyond to give you as much information about the property before the survey, the survey itself is extremely thorough and focused.

The follow-up call was detailed, practical and Joe was very patient to address all of our questions as novice first-time buyers. I would thoroughly recommend his services to anyone, especially first time buyers looking at older or unusual properties.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Level 2 Survey

Joe was kind, helpful, and responsive throughout our time with him

He made us feel comfortable enough ask questions about anything we weren't familiar with (spanning across basic to more specialist topics, processes or terms), and was honest and a balanced when asked if certain repairs could reasonably be "DIY'd" or needed a trained professional.

Felt really supported through our first time getting a survey completed and would happily come back to Allen-Aldus Surveying again.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We recently worked with Joe as our surveyor during the home-buying process, and we couldn’t be more pleased with his service. From the beginning, Joe was incredibly approachable and responsive—even after hours and over the weekend—which made the whole experience much less stressful.

His survey was extremely thorough and focused on the specific areas we were concerned about. He took the time to explain his findings and offered professional, practical advice that really helped us make an informed decision.

The turnaround time for the full report was impressively quick—just a few days—which helped keep our purchase timeline on track.

We highly recommend Joe to anyone looking for a knowledgeable, reliable, and genuinely helpful surveyor.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

A recommended surveyor

From the first contact with the company, I knew the service would be great. Allen-Aldus gave some excellent advice and the survey carried out proved to be thorough and tailored to the property, and also heeded to some concerns we had. The report provided covered everything needed to give us peace of mind in continuing with the purchase.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Joe provided a comprehensive homebuyers report on the property I was interested in. On the back of the report I purchased the property with a five-figure discount to fix the issues I otherwise wouldn’t have known about.
Joe was informative and professional throughout and introduced me to others who helped make the process happen.
I rate Joe as 5 stars for both the results and the manner of his work.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Joe has been fantastic - a very thorough survey, detailed pictures and a comprehensive discussion answering all our questions. In addition, he has recommended trusted local tradespeople, something especially useful for us as we are moving from the other end of the country.

Highly recommended.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Joe and the team at Allen-Aldus…

Joe and the team at Allen-Aldus Surverying have been brilliant. Quick to respond with correct and relevant answers.
Easily a great choice for anyone needing their services.
We are already looking to use them again on another venture.

Great work. Thank you

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Joe did our survey for our new property…

Joe did our survey for our new property and a RICS survey for the property we were selling. Joe is incredibly knowledgeable and professional. And we can’t thank him enough for the quality and professionalism of his service. If we are to move again in the future. We will be using him again. Highly recommend

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! It's worth every penny, and I will definitely recommend him to my friends and family in the future.

Joe provided incredibly thorough service, and compared to a past house survey, just the time and effort Joe put into the after-survey clearly shows his worth. Good vibes.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, highly recommend.

We were extremely impressed with how thorough the survey was. I had searched for an independent surveyor as I wanted a personal approach. I can highly recommend the service we received and we would definitely use him again.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent surveyor

Joe has done multiple surveys for us and we have been very pleased with his efficiency, thoroughness, and excellent communication on each occasion. He really goes the extra mile.
Thank you very much Joe for all your hard work and help, we’re most grateful.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I recently had the pleasure of working with Joe from [Allen Aldus Surveying] for a home inspection, and I couldn't be more satisfied with the experience. From start to finish, Joe exhibited professionalism, attention to detail, and a deep knowledge of their field.

During the inspection, they were thorough and methodical, ensuring that every aspect of the home was examined with precision. Joe took the time to explain their findings in a clear, understandable manner, which was incredibly helpful for me as a future homeowner. Their use of up-to-date technology and comprehensive reports gave me a detailed view of the property's condition, empowering me to make informed decisions.
Moreover, I appreciated their punctuality and respect for my time, as well as their friendly demeanor that made the entire process pleasant. Joe went above and beyond by providing valuable advice on how to address minor issues and prevent future problems, which I found very insightful.

I highly recommend Joe and Allen Aldus Surveying company to anyone in need of a reliable and professional home surveying service. Their expertise and dedication to quality work truly set them apart. Thank you for making this a seamless and positive experience!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We used Joe for a RICS level 2 survey on our house purchase. We received a highly insightful and thorough report, followed by a detailed phone call explaining the results. Joe took the time to understand our many questions and provided straightforward explanations, along with advice around what next steps we should take.

We've never experienced this level of care and attention from previous house surveys, and we would gladly recommend Joe to anyone looking for professional but thoughtful advice during a home purchase.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality surveyor!

I commend Joe for the outstanding quality of his work during my recent purchase. Right from the start I found Joe to be very friendly, efficient, honest and his communication was excellent, remaining so throughout the process. He was able to get my survey booked in quickly and was happy to work around a difficult schedule. Joe’s report arrived promptly and he really went above and beyond in his research to provide me with the most accurate valuation he could.
Joe is so passionate about what he does, he is clearly very knowledgeable and his attention to detail is second to none. He dedicated significant time to help me navigate the report and ensure I fully understood its content.
I highly recommend Joe to anyone in need of a survey.

April 8, 2025

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