Allen-Aldus Surveying Reviews 76

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable demeanor, often highlighting their willingness to go above and beyond. The service provided is frequently described as thorough, detailed, and of exceptional quality, with many appreciating the comprehensive reports and the clear explanations offered. People are particularly impressed with the excellent customer service, noting the clear communication, quick responses, and the personalized attention they receive. Reviewers often mention feeling well-supported and informed throughout the process, making their experience stress-free and enabling them to make well-informed decisions.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently praising their professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional detail and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend Allen Aldus surveying highly enough. From start to finish, they were incredibly thorough and knowledgeable, clearly an expert in their field. What really stood out was how well ev... See more

Rated 5 out of 5 stars

We have had surveys carried out in the past but the client care that Allen-Aldus Surveying offers is second to none. Joe carried out a RICS Level 3 Home Survey on our property in Norwich, and the repo... See more

Rated 5 out of 5 stars

Could not recommend using Allen-Aldus Surveying more! He was friendly, professional, and took the time to answer every question that we had from the consultation call, right through to our... See more

Rated 5 out of 5 stars

From the first contact with the company, I knew the service would be great. Allen-Aldus gave some excellent advice and the survey carried out proved to be thorough and tailored to the property, and al... See more


Company details

  1. Real Estate Surveyor
  2. Real Estate Appraiser
  3. Surveyor

Written by the company

Allen-Aldus Surveying is an independent RICS regulated firm, carrying out residential RICS Level 2 & 3 Home Surveys and Valuations within Norwich, Norfolk and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Fantastic service from Joe

Fantastic service from Joe, really helpful talking us through the survey, answered all our questions and really went the extra mile to help us get our first purchase right! ⭐️⭐️⭐️⭐️⭐️

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

We struck gold when we booked Joe to…

We struck gold when we booked Joe to complete a L2 survey on a property that we were purchasing and completely in love with. As a first time buyer, I had absolutely no idea what to expect, and no one in the trade to ask advice of. I found Joe after phoning lots of different companies, comparing prices and reading reviews. Joe is incredible efficient and called me back quickly and clearly explained the process which greatly put me at ease. I asked a million questions and not once did he make me feel stupid or rushed. When you book Allen-Aldus Surveying, you are working with Joe and only Joe. You are not liaising through a receptionist who is far removed from your property and has absolutely no clue, which is what I found with other surveyor companies. Anyway, Joe goes above and beyond and has the best attention to detail of anyone I have ever met which is an excellent quality for a surveyor! The Whatsapp group that Joe set up was incredibly helpful and we always felt in the loop. After the survey, Joe called us to explain the findings and was very honest. We then received the full report, which even I could follow and understand.
Ultimately we pulled out of the purchase as the property was in horrific condition and would require mega £££ to get it to the standard that we thought we were buying it in. Joe saved us from an absolute nightmare and we could not be more grateful. If I instead went for the cheapest option elsewhere as a naive first time buyer, my future would be looking very different right now (dramatic but true!). Please do not hesitate to book Joe - as soon as we find the right property for us, we will be calling Joe.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Allen-Aldus Surveying has…

Working with Allen-Aldus Surveying has been a remarkable experience. Having used their services twice, I can confidently say their attention to detail is unmatched. Joe's communication throughout the process was exceptional, keeping me informed every step of the way. The reports were comprehensive yet easy to understand, with clear annotations on photos and drone footage that highlighted key defects. Joe's expertise truly shines through in the thoroughness of his work, making the entire process smooth and informative. I particularly liked the time he takes to talk through things on the phone and the WhatsApp group!

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Look no further if you expect exceptional service!

Joe has provided two surveys for us during our search for a new home. In both cases he gave an exceptional service. He identified a major issue with the first property, calling me immediately after visiting it. His reports are extremely thorough but free of jargon. It was reassuring to have someone so professional, knowledgable and passionate about going the extra mile for his clients.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Sublime Service

Joe was absolutely excellent from start to finish of our experience. His communication was brilliant and we felt well-informed from start to finish. He really went above and beyond to ensure we got the best from our survey report and gave us way more time than was necessary to do so. Wouldn't hesitate to recommend or use again. Many thanks!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding surveyor

We had an outstanding experience with Joe. From start to finish, his professionalism, attention to detail, and expertise was evident in every step. He provided clear explanations, kept us updated throughout, and went above and beyond to ensure all our questions were answered. The accuracy and thoroughness of his work gave us total confidence. If you’re looking for a surveyor who genuinely cares about quality and customer satisfaction, look no further. Highly recommended to everyone.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

11/10. Already reccommend to a friend

Joe completed a Level 2 survey for me recently. Along with the incredibly detailed report, the follow up conversations and support have been fantastic. He has truly gone out of his way to help me understand the report and all options available to me.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

If you need a surveyor, then Joe Allen-Aldus is the person to contact

Another surveyor put us in touch with Joe. He came highly recommended and he certainly didn’t disappoint!

Because of the age of the property we were buying, we opted for a level 3 survey.

He booked our survey in very quickly. He called and messaged when he said he would.

We couldn’t have wished to have found a nicer, more professional and conscientious chap to complete our survey.

Joe even called me on his drive home, to give an update on his findings.

The post survey call was excellent. He explained all of the properties areas of concern in great detail. They were also explained in a way that we could understand.

He provided an excellent service from start to finish. However, he assured me that this is a journey that will continue together and I don’t doubt that this will not happen,

I would have no hesitation in recommending Allen-Aldus Surveying.

Lizzie Henson

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Being first time home buyers we were super lucky to have Joe help us through the survey process, we opted for the level 3 survey and so glad we did so that we could get a very detailed report. Joe was very knowledgeable, friendly and quick to get our survey booked in and provide us with the report/ next steps. Highly recommend, thank you!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

I recently used Allen-Aldus Surveying…

I recently used Allen-Aldus Surveying for a property survey, and I was very impressed with Joe's work. He was extremely thorough and took the time to explain his findings in a way that was easy to understand. He also kept me informed throughout the process, which was much appreciated.
I would definitely recommend Allen-Aldus Surveying to anyone in need of a surveyor. Joe is knowledgeable and professional, and he provides excellent customer service.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

House and Property Survey…

A thoroughly professional and comprehensive survey carried out by Joe, covering all aspects of the property, high lighting methodically issues requiring immediate attention, with possible safety implications along with medium term issues requiring attention in due course. Some practical advice given and received with thanks.
Highly recommended in all respects.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

A really great service from Joe

A really great service from Joe, was incredibly professional but easy to talk to and understand. He talked us through everything and helped us better understand our property.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great for first time buyers


Joe was very helpful and took the time to explain the finer details of the survey report. He was also happy to provide follow up advice on next steps which was really helpful to me as a first time buyer. It is rare to feel supported in the complicated process of home buying and Joe’s experienced advice was great to have on hand!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Look no further!

Joe is the surveyor you need as a first time buyer! He was very personable in his approach and was able to highlight defects within the property. He then took the time to talk through the remedial works required. Reasonably priced and thorough. Will be using Allen-Aldus Surveying again in the future.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Joe responded quickly to our enquiry…

Joe responded quickly to our enquiry and arranged an appointment. He was thorough and informative, and went above and beyond to assist with our questions. We would highly recommend him and will definitely use him in future.

September 25, 2024
Unprompted review

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