I couldn’t recommend Allen Aldus surveying highly enough. From start to finish, they were incredibly thorough and knowledgeable, clearly an expert in their field. What really stood out was how well ev... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Allen-Aldus Surveying is an independent RICS regulated firm, carrying out residential RICS Level 2 & 3 Home Surveys and Valuations within Norwich, Norfolk and surrounding areas.
Contact info
Tas Barn, NR148TG, Norwich, United Kingdom
- aasurveys.co.uk
Fantastic service from Joe
Fantastic service from Joe, really helpful talking us through the survey, answered all our questions and really went the extra mile to help us get our first purchase right! ⭐️⭐️⭐️⭐️⭐️
We struck gold when we booked Joe to…
We struck gold when we booked Joe to complete a L2 survey on a property that we were purchasing and completely in love with. As a first time buyer, I had absolutely no idea what to expect, and no one in the trade to ask advice of. I found Joe after phoning lots of different companies, comparing prices and reading reviews. Joe is incredible efficient and called me back quickly and clearly explained the process which greatly put me at ease. I asked a million questions and not once did he make me feel stupid or rushed. When you book Allen-Aldus Surveying, you are working with Joe and only Joe. You are not liaising through a receptionist who is far removed from your property and has absolutely no clue, which is what I found with other surveyor companies. Anyway, Joe goes above and beyond and has the best attention to detail of anyone I have ever met which is an excellent quality for a surveyor! The Whatsapp group that Joe set up was incredibly helpful and we always felt in the loop. After the survey, Joe called us to explain the findings and was very honest. We then received the full report, which even I could follow and understand.
Ultimately we pulled out of the purchase as the property was in horrific condition and would require mega £££ to get it to the standard that we thought we were buying it in. Joe saved us from an absolute nightmare and we could not be more grateful. If I instead went for the cheapest option elsewhere as a naive first time buyer, my future would be looking very different right now (dramatic but true!). Please do not hesitate to book Joe - as soon as we find the right property for us, we will be calling Joe.
Working with Allen-Aldus Surveying has…
Working with Allen-Aldus Surveying has been a remarkable experience. Having used their services twice, I can confidently say their attention to detail is unmatched. Joe's communication throughout the process was exceptional, keeping me informed every step of the way. The reports were comprehensive yet easy to understand, with clear annotations on photos and drone footage that highlighted key defects. Joe's expertise truly shines through in the thoroughness of his work, making the entire process smooth and informative. I particularly liked the time he takes to talk through things on the phone and the WhatsApp group!
Look no further if you expect exceptional service!
Joe has provided two surveys for us during our search for a new home. In both cases he gave an exceptional service. He identified a major issue with the first property, calling me immediately after visiting it. His reports are extremely thorough but free of jargon. It was reassuring to have someone so professional, knowledgable and passionate about going the extra mile for his clients.
Sublime Service
Joe was absolutely excellent from start to finish of our experience. His communication was brilliant and we felt well-informed from start to finish. He really went above and beyond to ensure we got the best from our survey report and gave us way more time than was necessary to do so. Wouldn't hesitate to recommend or use again. Many thanks!
Outstanding surveyor
We had an outstanding experience with Joe. From start to finish, his professionalism, attention to detail, and expertise was evident in every step. He provided clear explanations, kept us updated throughout, and went above and beyond to ensure all our questions were answered. The accuracy and thoroughness of his work gave us total confidence. If you’re looking for a surveyor who genuinely cares about quality and customer satisfaction, look no further. Highly recommended to everyone.
11/10. Already reccommend to a friend
Joe completed a Level 2 survey for me recently. Along with the incredibly detailed report, the follow up conversations and support have been fantastic. He has truly gone out of his way to help me understand the report and all options available to me.
If you need a surveyor, then Joe Allen-Aldus is the person to contact
Another surveyor put us in touch with Joe. He came highly recommended and he certainly didn’t disappoint!
Because of the age of the property we were buying, we opted for a level 3 survey.
He booked our survey in very quickly. He called and messaged when he said he would.
We couldn’t have wished to have found a nicer, more professional and conscientious chap to complete our survey.
Joe even called me on his drive home, to give an update on his findings.
The post survey call was excellent. He explained all of the properties areas of concern in great detail. They were also explained in a way that we could understand.
He provided an excellent service from start to finish. However, he assured me that this is a journey that will continue together and I don’t doubt that this will not happen,
I would have no hesitation in recommending Allen-Aldus Surveying.
Lizzie Henson
Highly recommend!!
Being first time home buyers we were super lucky to have Joe help us through the survey process, we opted for the level 3 survey and so glad we did so that we could get a very detailed report. Joe was very knowledgeable, friendly and quick to get our survey booked in and provide us with the report/ next steps. Highly recommend, thank you!
I recently used Allen-Aldus Surveying…
I recently used Allen-Aldus Surveying for a property survey, and I was very impressed with Joe's work. He was extremely thorough and took the time to explain his findings in a way that was easy to understand. He also kept me informed throughout the process, which was much appreciated.
I would definitely recommend Allen-Aldus Surveying to anyone in need of a surveyor. Joe is knowledgeable and professional, and he provides excellent customer service.
House and Property Survey…
A thoroughly professional and comprehensive survey carried out by Joe, covering all aspects of the property, high lighting methodically issues requiring immediate attention, with possible safety implications along with medium term issues requiring attention in due course. Some practical advice given and received with thanks.
Highly recommended in all respects.
Very good service from start to finish…
Very good service from start to finish with the different levels of surveys explained (went for a L2 survey in the end) very detailed and Joe helped us through the more complicated parts!
A really great service from Joe
A really great service from Joe, was incredibly professional but easy to talk to and understand. He talked us through everything and helped us better understand our property.
Great for first time buyers
Joe was very helpful and took the time to explain the finer details of the survey report. He was also happy to provide follow up advice on next steps which was really helpful to me as a first time buyer. It is rare to feel supported in the complicated process of home buying and Joe’s experienced advice was great to have on hand!
Look no further!
Joe is the surveyor you need as a first time buyer! He was very personable in his approach and was able to highlight defects within the property. He then took the time to talk through the remedial works required. Reasonably priced and thorough. Will be using Allen-Aldus Surveying again in the future.
Joe responded quickly to our enquiry…
Joe responded quickly to our enquiry and arranged an appointment. He was thorough and informative, and went above and beyond to assist with our questions. We would highly recommend him and will definitely use him in future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








