Just renewed with Abax as the service they supply is second to none for our ever growing fleet of vehicles. Coverage is very good at keeping our fleet safe 24hrs aday 7days a week. Any issues ar... See more
Company replied
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ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!
Company replied
Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more
Company replied
Here at Tillers Turf, and our sister company Fineturf, we have nearly 120 trackers fitted to our vehicles. I can't speak highly enough of Colin Cowx (our account manager). He is always there to hel... See more
Company replied
Company details
About ABAX UK
Written by the company
Simplify Your Fleet, Equipment and Asset Management
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
- Reduced admin and paperwork
- Faster, more efficient operations
- Improved compliance and reporting
- Support for ESG and sustainability targets
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Contact info
Allia Business Centre, Peterborough United Football Club, London Road, PE2 8AN, Peterborough, United Kingdom
- +44 1733 698 888
- customerservice@abax.co.uk
- abax.com/en-gb
4.0
Great
324 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very unreliable trackers that don't…
Very unreliable trackers that don't work as billed. After sales not too bad but if you want reliability and want the tracker to work all the time, use an alternative. There have to be better units on the market for the money. Very disappointing
December 2, 2022
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Kind regards
ABAX UK
Great company
Great company, Always helpful and nothing to much trouble. They came on recommendation to me and would recomend them to anyone
February 14, 2023
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great people and smart product!
February 3, 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.
This enables us to grow and continue providing the best experience possible for our customers.
We are very glad to hear that you are satisfied with our service.
Kindest regards
Mario
I would not recommend ABAX to any one…
I would not recommend ABAX to any one as their interest is only to get new clone on board asap and starting charging for very poor service.
Have singed a contact with them and received the pack after 4 days. Before receiving the goods receive the invoice and direct debit to sign and did put me off as not giving me the chance to try the item. 10 days after receiving the item and not even unpack it decided it to cancel and call them. They did accepted first then few days later called and told us that we past 15 days of the contract and not willing to take that back and I have to have that for 3 year lol.
14 day’s COOLING PERIOD is from the time I signed online not the time receiving the item (JOCK)
Day time Robbery.
Avoid them
January 12, 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Password reset.
Password reset.
Very quick to answer the phone, polite and helpful.
I was back up and running within 5-10mins, brilliant service thank you.
January 16, 2023
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
Best of the best
I have never had a bad encounter with neither Colin (our account manager) nor with any of the customer support people.
Whenever I have an issue, they will solve it on the spot most of the times and they will tailor their products to your individual needs.
January 11, 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Very helpful and easy to get on with
December 30, 2022
Unprompted review
Reply from ABAX UK
Hello,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our customers.
Thank you and have a great day!
Kind regards
ABAX UK
Far better alternatives companies
The staff don't know what they are selling, the limitations or capabilities of the devices. The devices don't live up to the hype, I wouldn't recommend them to anybody, they seem cheaper than better alternatives but quickly cause far more hassle than they are worth. And then when you do eventually exhaust their promises of different devices actually doing what the first one was ment to do, leaving comes with a very large price tag. Just con artists trying to defraud you out of your money.
November 24, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.
Kind Regards
ABAX UK
Very good and quality services
December 19, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Vicki a credit to Abax
If there were 10 stars to give i would add on the extra 5. Vicki is just outstanding. Always there to help and always goes the extra mile to do what she can.
She is a real credit to Abax and is a pleasure to work with her.
December 14, 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
Made a call and asked for ring back
Made a call and asked for ring back, good to their word they returned my call within a few minutes. Answered my query immediately, was bright & breezy and then tweaked our account to combine our invoices into just one a month. Followed up with email explaining in full.
Excellent and very pleasant service.
December 8, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Very easy to deal with and seamless…
Very easy to deal with and seamless process when adding new tracking units to our fleet. Would highly recommend as a service, plus their online platform is very useful.
December 8, 2022
Unprompted review
Reply from ABAX UK
Hello,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our customers.
Thank you and have a great day!
Kind regards
ABAX UK
Best tracking company I’ve came across…
Best tracking company I’ve came across also very professional
December 2, 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
Great company Colin is very helpful Abax
Great company Colin is very helpful
Will help you anyway he can
December 2, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great kit, great service
We have been using Abax for all of our fleet tracking requirements for a couple of years now. Fantastic equipment, backed up with exemplary service. Special mention to Colin Cowx.
December 1, 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
So far so good…
Bought a couple of trackers for my machinery a few months ago. Friendly sales team and Jack has been really helpful getting me up and running on the app. Would recommend
December 2, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Colin Cowx and the Abax team have been…
Colin Cowx and the Abax team have been very good to deal with. With the new online system easy access for tracking all vehicles and machines. Cannot fault the customer service we receive.
Great service would recommend.
December 1, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great customer service from Colin Cowx
Great customer service from Colin Cowx. Always answers our queries straight away and strikes the right balance of support when we need it without sales pressure.
December 2, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Colin has been really helpful…
Colin has been really helpful throughout the process of us streamline our account and has been very accommodating to all of the company needs.
Great communication and an easy-to-use customer portal.
We have lots of trackers with ABAX and it is very easy to manage all of them.
Thank you
December 2, 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
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