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ABAX UKReviews 

324
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Just renewed with Abax as the service they supply is second to none for our ever growing fleet of vehicles. Coverage is very good at keeping our fleet safe 24hrs aday 7days a week. Any issues ar... See more

Company replied

Rated 5 out of 5 stars

ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!

Company replied

Rated 1 out of 5 stars

Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more

Company replied

Rated 5 out of 5 stars

Here at Tillers Turf, and our sister company Fineturf, we have nearly 120 trackers fitted to our vehicles. I can't speak highly enough of Colin Cowx (our account manager). He is always there to hel... See more

Company replied

Company details

  1. Telematics Service
  2. Software Company

About ABAX UK

Written by the company

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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No history of asking for reviews

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4.0

All reviews

(324)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

quality system

Great company to deal with, I've 4 trackers on plant machinery, found the system easy to install and user friendly. used the geo fence feature a few times very handy to know when a machine leaves site and where it is at all times.
we install the trackers for peace of mind for theft but found the system useful in other ways, getting a accurate address for collecting a machine without bothering the customer is a brilliant feature
not the cheapest tracking system but we'll worth the extra for the service

November 24, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

Have a wonderful day!

Kind regards

ABAX UK

Rated 1 out of 5 stars

Poor stuff and thefts they increase…

Poor stuff and thefts they increase price every month without saying anything and after 1 year i want to cancel the contract and because i dont give notice with 3 months before they extend for 1 more year and force me to pay ....

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful due to my circumstances…

Very helpful due to my circumstances they helped me by cancelling my subscription fantastic service

November 17, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards

ABAX UK

Rated 5 out of 5 stars

Great Service

The online portal is easy to use to track our vehicles, and the location is very accurate. Our account manager, Vicki, is always so helpful; I'm never made to feel like I have a "silly question". The ordering process is easy and guidance is provided every step of the way. 100% recommend

November 14, 2022
Unprompted review
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Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards
ABAX UK

Rated 1 out of 5 stars

How hard can it be to leave and close an account???

All good until you no longer need their services, then they appear to have no idea what they are doing. The accounts team are both unhelpful and rude.
Amazed how they can confirm everything is closed down, finally after months of trying, and the account is closed with nothing to pay, but then spring another charge 3 months later for non-returned kit that they had never previously requested or made us aware needed returning.

November 1, 2022
Unprompted review
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Reply from ABAX UK

Hello,

Thank you for your feedback.

I’m sorry to hear about your experience and that we did not meet the level of service we strive for.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.

Kind regards
ABAX UK

Rated 5 out of 5 stars

Great team, i have a great rapport with Jack at…

i have a great rapport with Jack at Abax, always helpful no matter the question.

the trackers are used daily for our fleet of vehicles and plant

October 13, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Dave,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Great company

Great company, Been using ABAX for a while and they are very helpful and a great product.

October 13, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Daniel!

Rated 5 out of 5 stars

I got my car back!

Earlier in this week my car was stolen, however, we had installed a ABAX tracker on the vehicle upon purchasing it.

As soon as I contacted the team, they were able to track the vehicle and provided us with it’s exact location.

Jack Fowler was especially helpful, as he went out of his way to give me live updates.
I was able to locate the car and bring it back.

Despite this being an extremely scary and stressful situation, I am soo grateful for the team at ABAX for their support.

I would definitely recommend using this service if you own a vehicle.

October 11, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Michael! We are very happy we were able to help on this occasion and recover your vehicle. Please don't hesitate to get in touch if you need anything else.

Rated 5 out of 5 stars

Abax have been brilliant for Tame Cleaning

Abax have been brilliant for Tame Cleaning over many years and help us keep a track of all our fleet of vans.
Vicky our account manager is always very helpful and the information she gives us is always of the highest order.

Thanks to you all

October 13, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Richard!

Rated 5 out of 5 stars

Excellent Service!

We ordered 8 trackers with ABAX for our vehicle fleet and we have been extremely happy with the service we have received. Colin has been a great help in advising and helping us with any issues and training on the system. The software is extremely user friendly and has a lot of great features. We also had ABAX fit the trackers for an additional sum and they were very cooperative and efficient. Highly recommend using ABAX.

October 12, 2022
Unprompted review
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Reply from ABAX UK

Thank you so much for your feedback!

Rated 5 out of 5 stars

Machinery tracked

Purchased a tracker with these guys. Always on the end of the phone for help. Very affordable and means my plant machinery has another layer of security. Highly recommend this firm.

October 11, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Used many trackers these are by far the…

Used many trackers these are by far the best. Customer service is great to deal with and they have a genuine interest in protecting your equipment/vehicles.

October 12, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

5* service

Recently signed up for tracking with ABAX, whole process has been seemless. Luke and Jack have both been very helpful throughout. Couldn’t speak highly enough of them. So far so good!

October 3, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Mark,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Exemplary service

From the day I heard about this company I contacted them as I was very keen to get the unite fitted. I was able to go and see someone on the day and we sat down and everything was explained to me and was given a demonstration on how it worked. I found the service to be exemplary.

May 23, 2022
ABAX UK logo

Reply from ABAX UK

Hi Grant,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 1 out of 5 stars

Disappointing product and rip off merchants

Bought on good faith to keep my fleet of machines safe! Trouble is now they won’t work under metal!!!!!! What is the point in them as they won’t work if hidden. The answer I got was

“Well your tied in for 36 months and there is nothing we can do unless you pay for them for 36 months”

Appalling service and quite frankly I am very disappointed in the product and the attitude of the staff

August 6, 2022
ABAX UK logo

Reply from ABAX UK

Thank you for your feedback. Our devices are all sold on a certain contract length that was agreed in writing when the devices were initially purchased, which means there are no upfront costs and all devices are covered by lifetime warranty. If you have any issues with your devices, our friendly 24/7 Customer Service team can help. - ABAX UK

Rated 2 out of 5 stars

Not as good as other trackers and more expensive.

A good product but for the monthly fee compared to other trackers, it is just as accurate but lacks many options from the app. It requires a laptop or tablet to log in from a web browser.
For half the monthly fee, I prefer my other trackers and app as I can go back over a year and is also say my other tracker is better at the location address’s.

August 5, 2022
ABAX UK logo

Reply from ABAX UK

Thank you for your feedback. Our devices are all sold with no upfront costs and are covered by lifetime warranty. We do offer free apps for admins and drivers to manage account and locate assets on the go. We hope you gave them a try?

Our solutions offer many additional features that aren't available elsewhere, however if your business doesn't benefit from those then we understand how comparing ABAX just on price can seem that other offers are better value.

If you'd like to learn more about everything you can do with your ABAX account and make the most of the tracking solutions, our friendly 24/7 Customer Service team can help. - ABAX UK

Rated 5 out of 5 stars

Very good customer service and ABAX…

Very good customer service and ABAX device is showing correct location of my vehicles I'm very happy with service all over.

Definitely Recommend friend and family

Thank you

July 17, 2022
ABAX UK logo

Reply from ABAX UK

Hi Muhammed,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 4 out of 5 stars

Service from the team is good and…

Service from the team is good and trackers do exactly what you would expect.

July 6, 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Chris,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

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